I took my 2018 GMC Yukon there to be repaired due to an accident. I always knew that Autobody…read moreSpecialist did excellent work but when I saw my car, I knew I had made the right decision to take it to them. My vehicle look like it come after the showroom floor. Everyone was so helpful especially Patty and the owner Jim thank y'all for taking such good care of me and my vehicle. excellent excellent company.

unfortunately, a five is the highest I could provide. This…read morefacilities professionalism is unmatched. They were so patient and kind and forthcoming checking in and reassuring. I had issue with my insurance...my vehicle was ready, and they hadn't received their payment. It was an excruciating nightmare. The level of compassion that was shown and the opportunity that was offered for me to go ahead and take my car without their payment...showed a level of compassion and empathy for the people that they service. I would highly recommend Auto Body specialist to anyone who is in need of great customer service and by the way, my car looked like I had just driven it off the showroom floor. Amazing, Amazing, Amazing

This Harley dealership stands a head above those I've dealt with. The customer service and parts…read moredepartment are friendly knowledgeable and professional. I have nothing but compliments for the service department. I've always been treated fairly. This shop reminds me of the show "Friends ". Everybody knows your name. Kudos!!!!

This is a great dealership where the employees treat everyone like family! The do so much for the…read morelocal community and are always having events to help people. Everyone from the owner to the guys cleaning up the bikes are always eager to offer help. The annual Toy Run is a blast too!

Busted the leaf springs on my cargo trailer last night. Took everything apart and went into the…read morestore first thing in the morning. They got me the right parts so that I could get my trailer back on the road within an hour. These guys were awesome, professional, and knowledgeable. Hopefully I don't ever need to use their services again, but if I broke down in this area, I definitely would recommend stopping by if you need trailer parts.

I took my car in October to get my sunroof replaced and my left passenger window replaced. I just…read moregot it back today January 5. Not pleased due to the fact I was without a vehicle for so long. I think the parts should be ordered and in hand before you take a customers vehicle. The insurance only paid for 30 days for a rental. I was out $600 to use the rental. Went up there to discuss why it is taking so long and to see if they would provide a rental. The owner was of no help and wasn't willing to do anything to resolve the matter. He just said, in a sarcastic manner, what do you want me to do about it?? So no I won't recommend

I took my Nissan Altima to them after someone backed into it, from the start they were…read moreprofessional, courteous & they told me I had nothing to worry about & it was in & out in less then a week, they washed & detailed it & quite frankly it looks better now than it did before, I'd like to thank Brandon Parker & staff for going above & beyond for me & my Nissan Altima.

This motorcycle dealer's most excellent repair shop saved my vacation! When service adviser Devin…read morelearned that we were mid-trip when my bike failed he immediately had it brought in and diagnosed. Other shops in the area had told me it'd be a WEEK before they could get to me! While awaiting the troubleshooting results, they LOANED me a motorcycle to ride out to lunch! The needed part had to be overnighted from Texas, and so I had to stay in a hotel. One of the office staff even offered to give me a ride so I didn't have to call a cab! The bike was fixed the next day and I was able to continue my journey. Top notch outfit, highly recommended!

I had convinced myself that I needed brake shoes replaced (2 axles)) and wanted replacement part…read morefor tire pressure sensor. The guy at the counter recommended that they assess the pads before scheduling to work. He also explained they had a sensor tool that would tell me which sensor was bad. After 30 minutes, I was told the brake pads still had a thick layer and one tire sensor was bad. They had replaced it and after paying I was handed the keys and drove away. Thirty minutes and the cost of one sensor and I'm on the road!! Gene's Tire Service busted earned a repeat customer. Thank you to the team at this West Monroe location for the integrity and great customer service shown to me on this very busy day! You're the best!!

Quality, fast and friendly service. Stopped in for a low pressure tire which a screw was the…read moreculprit right before traveling from West Monroe to Texas. Thank you for keeping me safe on the road!!

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

My 2009 Ford SportTrac Adrenalin recently developed a cracked engine block and I was in desperate…read moreneed of a good mechanic to remove the old engine and install a "new" one economically because I had just recently purchased a new car for my wife and I didn't want to be in the position of paying for two new cars due to hers' being totaled in an accident and my truck being out of commission as well! Plus, my truck is kind of unique and I wasn't quite ready to let it go! Dusty and his crew at Shelton's Automotive were recommended to me by another repair shop that couldn't fit me in and I don't regret contacting them at all! Dusty was up front and transparent in our initial conversation and after my engine arrived at his shop, they started on it immediately and had it repaired in less than a week. They even fixed an issue with my air conditioning and kept the overall cost at a minimum! So if you're looking for a dependable, reliable and honest shop for your car repair needs, you definitely won't go wrong choosing Dusty and Shelton's Automotive!

I can't say enough good things about Shelton automotive. Prior to being led to Shelton Automotive…read moreI'd been messed over 3x. Dusty is a down right good and honest man! He didn't sugar coat anything! Everything he told me to expect was accurate & he didn't charge me a arm & a leg. I've run across some people who wanted the whole torso.. If you're in need of a great mechanic Shelton automotive will take care of you.