I have been taking my vehicles to them since they open their doors in the mid 90s. I have always…read moregot great results. They are very professional. They are always genuinely concerned for the well-being of the customers. They take pride in what they do and it shows in the work that they provide for their customers and their vehicles. I would recommend them to anybody 100%. They are good Christian people. I Love them. I consider them

Great place repairing your car and the price to higher I know this guy about 40 yearsread more

I was in the area for work and my transfer case went out in my truck. I callEd Edwards around…read more8:45am. They had a wrecker to pick up my truck 30 minutes away. At 4:10pm the same day my truck was ready, and have not had a single issue. There is places that more time to change oil and rotate tires that they took to replace a transfer case and test drive a vehicle. If I ever have transmission issues again, if possible I will have them do the work!

I picked up my car today at around 1. It had the transmission completely rebuilt. I drove to Target…read more(10 min away) and once I came out of the store, the check engine light was on. Tomorrow is Thanksgiving so I can't bring it in tomorrow but I'm extremely disappointed. Paid $2500 flat for the rebuild. We were going to be charged $2800 but when we went to bring it to a different transmission shop, the owner (I'm assuming) dropped it to $2500. We live within walking distance so we felt it should be okay. I'm hoping this is something minor. I'll comment on this post after I bring the car back. I saw the reviews after my fiancé told him to fix it. I wish I could have seen it sooner. But like I said, I'm hoping for the best.

We are a military family driving cross country and heard a noise coming from our Land Rover. I…read moresearched the nearest auto repair shop and came across Warren's. Thank goodness we did! The team at Warren's were amazing! They knew our situation and really accommodated us and helped us get back on the road. The customer service was amazing and the prices were fair. Really appreciate you guys!

I recently had to move out of state and wanted to make sure my car was safe to drive from Monroe,…read moreLa to Florida since my car is 15 years old and definitely needed some work. They fixed my a/c, replaced the horn, replaced the battery, replaced all 4 tires and did a routine service. The work was done fast and price was very reasonable. Rick was so kind and made sure to let me know that I would soon need a few more things replaced once I got to Florida. I couldn't have asked for better service. I would highly recommend this shop if you're in the Monroe area.

We've taken a 2019 Mercedes GLC and 2024 Hyundai Palisade to Mr. Auto recently and have had great…read moreexperiences both times. They were able to fix a dent in my aluminum hood when other shops in town said it couldn't be fixed and wanted to replace/paint the hood, fenders, and other parts. My wife was worried about not having her car to run our kids around town so Mr. Auto let her keep her car while waiting on parts then completed her repairs faster than expected. They're honest people that do great work! We highly recommend them for any auto repair needs.

I bought my toyota highlander there and when I got it back it run like new, the staff is wonderful…read morepeople to work with and talk to the owner is great to talk to, they help you as much as they came they work with. Best transmission shop in Louisiana. I'm from New orleans not one there are better then here. Thank you guys, keep up the good work,in Jesus name amen!​

Highly recommend. They get right down to business and they meet whatever the date they say they…read morewill have your car back rolling.

After checking with other repair shops, I found Autoplex. I knew the problem was a bad alternator…read more Other shops wanted to charge me a diagnosis fee for something I already knew. Took to Autoplex and was given an estimate. Took my car in one day and it was completed the next. The final cost was exactly what the estimate was. Just wish there wasn't a fee for using a credit card but that's disclosed up front. For my experience, I would recommend.

I brought my work vehicle in May 14, 2024. I called several times to check on the progress and was…read moretold they were working on it but couldn't tell me what they found yet. At 4:30pm I called again and Brandi said they didn't have anything to tell me and it wouldn't be finished. At 7:00pm we were driving by their shop and my vehicle was still parked in the same place I had parked it before they opened that morning. We stopped so I could check that it was secure, since it has several thousand dollars worth in tools and supplies inside. I found the door was not locked and upon checking, I could see it had not been in the shop at all, although I had been led to believe work was in progress. I got in and drove it to my secure location. This "am" I called and Brandi was not aware my vehicle was no longer on their premises as Brandi said, "I didn't realize," then she was at a loss for words. I told her I would come by to get my key later, but I would not be back for service again. Billy Wade

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

Larry at Japanese Automotive has taken care of me time and time again. Everyone I know with a…read moreJapanese car in need of maintenance goes here. I don't trust many people with my car besides Larry and myself. Every member of the staff that I have interacted with has been kind and quick to get the job done!

We took our car back one more time to see if we could get the problem fixed. Great news they…read morefinally figured out the problem corrected it and I definitely would recommend this shop. They kept working on the problem until they finally figured out what it was. Thank you for the great and determined service. Would recommend this place for repairs.