I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

Alignment $118 after fees I paid $146 don't like that price for 1/2 hours amount of work and taxes…read moreon labor with no parts and shop fees to high .

Rebuild front end suspension of 1/2 ton pickup with 190,000 miles that had been driven hard on…read morewashboard roads. Steered and rode like new afterwards.

James absolutely helped me out when i was in a bind late at night and charged me so little i felt…read morebad and sent him extra. a real honest and hardworking mechanics. if all mechanics and shop owners were like him the profession would have a better reputation

I took my car to check a noise ait had on the left front strut, had this noise after having the…read morestruts changed. They changed lower control arms and other suspension parts, they took it for an alignment. Whomever picked the car up, I can't believe they didn't hear the noise. I picked the car up noise still there. They charged 1600.00 for not fixing the problem. I took the caer to Adams Aitomotive on Hwy 90. They found loose strut mount bolts, they charged me 60.00 no more noise. I KNOW WHERE IM TAKING MY VEHICLES FROM NOW ON.

Awesome people! Honest, friendly and quick turnaround. Thank you so much for getting us back on…read morethe road!

I highly recommend Mac Leod's Auto Repair! In January had an…read moreissue with my truck, brought it in and turns out it was a quick small fix with my belt. Got it back the same day. Fast forward to April, I had problems with it stalling. I assumed it was something to do with my fuel system so I brought it in again and it was diagnosed & repaired a day later. The prices were fair and didn't leave me penniless. Chad and his staff are pleasant to work with and their degree of professionalism is unmatched. They communicated clearly and precisely leaving me without question on what the issues were and how they would be remedied. If honesty and integrity are important to you (which they should be) then I highly recommend leaving your vehicular issues McLeod's hands.

I had my daughters car towed to mcleods I had told them the car would not start because It would…read moreturn off the engine but nothing inside the car (it didn't recognize the car was in park). They did a great job replacing the battery that was spent because of the problem and changing the oil. They called and said it was ready. They never addressed the problem. When the mechanic was shown the problem. He replied " you can always take the ground off the battery when you turn the ignition off. REALLY Don't take your vehicle there if you have any issues that a mechanic should work on.

Warning! Stay away from this business!…read more This business is a joke when it comes to timeliness and competency. And I'm not just getting on here to complain. I've been a Yelp Elite for 10 years and have over 900 reviews. I called Ron around 9:45 PM when our serpentine belt broke near our Condo. Ron answered and said even though he was not available, he would send his right hand man there and he'd be there at 8AM sharp. I sent the car model/VIN so they could get the parts asap before heading our way. Great, I thought! The reviews were right. Now this is where things stopped. I called at 8. I called at 9. I called at 10. Ron's so called "right hand" wouldn't answer my calls or texts. I kept calling Ron and he kept assuring me that the guy was going to show up. 11 o'clock no answer. 12 o'clock no answer. 1 o'clock no answer. 2 o'clock. He finally answered the phone and said he would be on his way shortly. The guy finally showed up at around 3:15 PM to work on the car. We had spent the entire day waiting for him to show up instead of enjoying our last vacation last day of vacation. Little did we know this was just the beginning of all of the issues we would have with the car. It was the serpentine belt. But when the guy went to lift the car, he jacked up our Honda pilot via the oil pan. Anyone with a brain would know that an aluminum pan is not going to hold the weight of a car. This immediately resulted in oil spilling out of our car. He was unable to find a replacement pan for us so he had to use some sort of epoxy sealant to seal the crack that was in the oil pan and we kept our fingers crossed that we would get home ok. There was no apology for this added damage to our vehicle and there was no Compensation for the damage they caused. And when we got home, we had to spend almost $800 getting the oil pan replaced because of the incompetence of this company. This company is a sham and takes advantage of people who are out of town and needing their vehicle fixed in a timely manner. He charged us $500 to replace the serpentine belt. Avoid. Avoid. Avoid.

I've hired Ron over the last few years to do various jobs. Mostly he did fine work for a…read morereasonable price. This week I hired him to do 2 jobs on my wife's vehicle. I asked him for an estimate before buying the parts, but he didn't offer one. When he got to our house to start I asked again for an estimate, to which he replied "I'll be fair ". When the job was done, 3 hours later he asked for $400. I was shocked, but paid him anyway. That's about 135/ hr. In my view, that's a lousy way to do business-especially when dealing with a repeat customer.

Was told by someone to go see Johnny after another shop told me my transmission was beyond repair…read more Johnny stopped what he was doing to ride around with me and diagnose my car. He then told me he thought he could fix it and to make an app if I wanted to try it. I thought it back that week and for $300 they got my car running smooth again. Just took it on a trip with no issues. Fast, quality work at a good price.

good. customer service. come anytime he will take good care of you. he is right on lane Avenue…read more will give you a good service

This company is amazing. The couple that owns it are the sweetest and very attentive to your needs…read more We have used them at least 3 times to fix our vehicles for things we couldn't handle. They will tell you straight up what the problem is after diagnostics. They won't sell you stuff that isn't actually wrong with it like other places. They give you timelines of when to expect it but in all occasions they have always completed earlier. They will always be our go to for vehicle repairs. They are a genuine couple and I recommend them a million percent. You won't regret it.

David was extremely friendly. He sat aside a current job to pickup our vehicle and look at it…read more He offered excellent customer service and gave us honest answers. We asked our questions and he answered them exact and didn't hesitate to be honest. I appreciate the honesty and integrity that was used in our needs there.

Had a great experience today. Seemed very knowledgeable about the repair and explained it to me in…read morea way I could understand. I think it was a fair price. He was quick and very nice.

I finally found a place that I trust to work on my car. I had a tuneup, struts and shocks and also…read morea serpentine belt replaced.

The staff is very friendly and kind,fixed my car right away.i highly recommend them to anyoneread more

G & J Tire Center in Fort Walton Beach is truly a gem! A wonderful family-owned business with…read moreexcellent service. Iris at the front desk was incredibly courteous, friendly, and helpful from start to finish. The service was fast, professional, and the pricing was outstanding. I couldn't be more pleased--absolutely a 5-star experience!