I will not be coming back to this shop. The front counter was friendly but my biggest complaint is…read moretime. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well.

I highly recommend this business for your consideration for auto repair. My driver's side…read morewindshield wiper arm wouldn't work properly. The local Jeep dealership couldn't repair until they could "diagnose" (not repair) the cause, $180 fee, the next day. Express got me in the same day, diagnosed, repaired, and adjusted for proper operation in 15 minutes. Express could have easily milked the repair. However, they sent me on my way at no charge. Honest, knowledgeable, auto repair mechanics are a rarety these days. Keep Express in mind.

The guys here really look out for you and your vehicle. Never had a bad experience here. Superb…read moreservice every time. Shout out to Brayden for being a stud. Promote above peers. Had my coolant flushed and replaced here awhile back. Brayden said he didn't like the color and re-flushed and replaced the coolant free of charge. That's the kind of service and value that keeps people coming back.

Very friendly and professional! Much appreciated as I just moved back to Crestview…read more The oil change and coolant exchange were done in 20 minutes.

Service was on point and all issues resolved in a timely manner. Great customer service and upfront…read moreestimates so there are no surprises. Price is competitive and work is guaranteed. Quality of work by mechanical staff is excellent. I would recommend Main Street Automotive for all your automotive repairs.

Main Street Automotive has Awesome Customer Service. Tried to get my Ford F150 into the local…read moredealerships and they had no openings for 7+ weeks. Main Street Automotive ordered the parts needed called me when they came in and fixed my issue the next day. It is really nice to see a place that treats you with care and respect. Thank You Main Street Automotive and continue your Awesome quality of work and Customer Service!!!!!!!!!!!

I am truly surprised by all the positive reviews. Yes, Kayla is very friendly and seems to know…read morewhat she is talking about. It seems like the day I went in (31Dec 2025) for a normal maintenance checkup, they had inexperienced teenagers working. There was some misunderstanding of what I was there for. I showed Kaylyn my maintenance schedule which was to check fluids and whatever else and tire rotation. My schedule maintenance light was on and the tire pressure in one tire was a little low. After a long wait, Kaylyn said the car was in excellent condition and didn't charge me anything. I get in the car and my maintenance and tire pressure light were still on and I got a strong smell of oil. A couple of days later, I am driving around town and had to turn off the heat because the oil smell was so strong. I got home and looked under the hood. The oil cap was missing and I now had oil on the engine, underside of the hood and on the outside of the car on the passenger side. It makes no sense that they took the oil cap off. That tells me that they topped it off. They do not carry the right kind of weight that my car requires. I bought an oil cap and went back to Precision. Kaylyn looked at the notes the mechanic made and the notes indicated that they did not do anything or that the oil cap was missing. Of course it wasn't missing. She was baffled as to what happened and assured me that they would not do anything to the car without getting the okay from me, including topping of the oil. Then why was my cap missing, why oil on the side of the car and why when I got into the car it had a trong oil smell that did not go away? She said they could not do anything about the oil on the engine and hood. She offered to order the correct oil and provide a free oil change. Right, there is no way they are touching my car again. An update: Today Precision customer support called me. They were trying to make my experience right by offering to reimburse me for my oil cap and to have the engine cleaned. The oil cap was maybe $12 so I was not going to worry about it. I do not want to take it back to Precision to get the engine cleaned and I am not sure where to take it, so I will do it myself. Unfortunately my review may have gotten the manager in trouble. I did not want that and I feel awful. It appears she had inexperienced workers that day and her hands were full. But I guess her telling me there was nothing they could do about the oil on the engine was not the correct statement. Thank you Precision for trying to make it right.

Here once again working with Susan and her team. I love the way she makes me feel like family. They…read moretook special care of my car with oil change and tire rotation. Susan also gave me a great deal. I highly recommend these guys for all your vehicles maintenance. Thank you Susan

I appreciate Bryan's professionalism and timely communication on my AC repair. I will take my…read moreElantra back to Leavins for future repair needs.

I own 2003 SSR and I brought it in for ABS light issues. They could not find a replacement part…read morebut gave me the option to find one and they would install it. They recommended that I also find a heat shield to protect the ABS. I was able to find it all and Mark made the repairs to my car. They are so honest and careful with my SSR. I would recommend them to anyone considering repair work for your car. We are so fortunate to have them in Crestview. Anthony

$225 less than competition. Pros good tires for reasonable price. Cons took six hours I was…read morefortunate to have a ride.

Travis, Michael and Jim are the best!! I was traveling home from vacation and the battery light…read morecame on in my Honda Odyssey. I was so lucky to be able to get to this store. These guys were a real blessing to me today. I would strongly recommend going to see them!

Absolutely loved going to Grease Monkey. Normally I get my oil changed by my husband but with him…read moreout of town I decided to check this place out. All the techs were absolutely amazing and kind. They were quick and efficient having several people helping add fluids, checking all my lights, tire pressure, etc. I liked that they didn't try to upsell things I didn't need and talked to me like a normal person (some places like to give us girls the run around). Absolutely recommend!!

I want to give a shoutout to Dustin at Grease Monkey. I came…read morein with a window issue they don't typically handle, and he still took the time to help me. That level of customer service really stood out. My 3-year-old calls it "Monkey Grease," and loves the waiting room.