Pete and Tim went above and beyond to make a difficult process as smooth as possible. My brother in…read morelaw passed in another state, rather than make us jump thru hoops and tackle red tape, Tim handled it all-transportation, fees, and scheduling. Pete ensured the flag ceremony was respectful and dignified. After calling and speaking with other funeral homes in the area, Pine Rest had to most economical option and seemed the most willing to help us with the paperwork and headache of transporting him back to Alabama. Would highly recommend.

Landscaping is terrible very little maintenance. The access roads are always washed out. Trees are…read moreovergrown to where you have to be careful if you're in a truck.

dawned on me about three days into hospice what the outcome would be and although i had counselled…read morethousands on the same thing had no idea what to do when i found my family member not alive anymore. called Todd and a few others to get prices and details on what service i would need to purchase. Todd came in with the best price but also told me how to save even more, had to do a lot of the leg work myself but that was part of the goal. he enabled my mother to have a dignified transition without a lot of the added-on costs of unneeded services. todd was at least 40% cheaper in initial package costs, he was compassionate and when i needed him he was there for me and my family member.

I wouldn't use this service again if my cat died. My mother died in June and was cremated. My…read morefather passed in Aug. and was buried at the National Cemetary in Spanish Fort. On the day of my dad's burial, I asked if Todd had put my mom's remains in the casket with my dad. He told me he didn't have my mom's remains. After talking to my brother, he told me he had handed her remains to Todd personally. I told Todd this and he wanted my brother to look in his car to see if they were still there. I told him NO he had them. He then looked again and discovered they were in a Cabinet, that his wife had put them in there by mistake. Then he messed up the address for my dad's death certificate and it took 8 weeks to get. My brother set up an appointment with him to pick up the certificates after Todd had supposedly fixed the problem. When my brother arrived at Todd's office, Todd was late and asked my brother "Can I help you?", to which my brother said, "I talked to you on the phone and made an appointment to pick up my father's death certificates 15 mins ago". Todd did NOT have the certificates and my brother had to go to the health department office and get the situation straightened out himself. Needless to say an all-around bad experience with Todd Cason.

We buried my uncle this week. Gary Simms and Jessie were very professional and considerate. They…read moremade this hard time easy to get through and were willing to go way beyond than they needed too. The service was very beautiful and we couldn't have done it without them.

I give Absolutely NO rating this place is HORRIBLE. No care in the world of loss of loved one or…read moreconsideration towards communication with regards to families loss. Unexpected Disappointment in demeanor of the handling of the entire families wishes and they went with what they thought should happen. COVID RUINED this company financially and personally.

This is an interesting cemetery. It sits back off the road, through a double column entry way…read more There are three white crosses in the middle of a circle drive that also has an exit to the east. This cemetery contains both old and new headstones and appears to be a still active, family cemetery. Some of the plots need "work" while others have obviously been cared for. If you are a cemetery "crawler" it's worth a look.

This is an interesting cemetery. The sign on Fort Morgan road says this cemetery was established in…read more1850, yet it is still an active cemetery. There isn't a name plate on the gates but it is straight down, Miller Cemetery Road. I am not sure who the caretaker is but the grounds needs some maintenance work, ie TLC. Several head stones are tilted and grass is over grown along the grave outlines. I found it odd that the "Miller" cemetery had very few Miller headstones in it but only a family knows who married who way back when. It's neat that the cemetery is off the beaten path and rather secluded, other than the trailer just to the right of the main entry.

I was very impressed with the professional service my family received in our time of bereavement…read more Highly recommended and also would use again

FINAL UPDATE AS OF OCTOBER 17, 2022 Fined $1,500 for not…read moreproviding a priceless for goods. Making up prices with me. Fined 1,500 for other code violation. She tried too take advantage of me in my Daddy final arrangements. 3,000 same amount she TRIED to get from me or my Daddy car BEST OUTCOME SHE WAS PLACED ON PROBATION FOR ONE YEAR CROOK ON LOCKDOWN Beware this funeral home is crooked. They quote you prices for service but the correct process is you should be given a itemized price list and you pick what you want. And not what color you burying the deceased for the casket you are suppose to pick the casket. Each item of service should be itemized with a price not the word included. Death certificates are 10.00 with the health dept and she charge 20.00 with no explanation of why. If any of the above has happen to you more than likely you've been overcharged and should contact the Funeral Compliance office in Tallahassee at (850)413-3039 to file a complaint. To be taken an advantage of in the time of a love death is the lowest but if everyone file a complaint this can be stopped. I filed a complaint. UPDATE: MY COMPLAINT WAS COMPLETED AND AFTER THE INVESTIGATION THERE WAS A FINDING OF 4 VIOLATIONS. SHE IS NOW A PROVEN CROOK OTHERS JUST DIDN'T TAKE ACTION AGAINST HER AND THE REPORT STATES THAT AFTER A VISIT TO HER OFFICE AND REVIEWING OTHER DOCUMENTS