Updating a previous review, there has been real improvement in the Memory Care section at this…read morefacility. There is now an Activities Director who is enthusiastic and introducing a schedule of activities for the facility, including memory care. The staffing is also improved, with more full-time aides and somewhat better coverage on weekends, though that remains a weak spot. Nursing has also improved with the addition of an Assistant Director who helps organize and manage the load, and who complements the leadership team. The memory care unit really needs updating with a special emphasis on safety. Falls are frequent among memory care residents, and this unit was designed with little regard for safe landings. The management has always been available and attentive to my concerns and requests, and I've found the staff to be mostly friendly and respectful.

I'm very disappointed with the st.francis House. I was homeless and picked up a bag lunch from…read morethem and just asked the lady for a pair of socks, she told me to come back at 12:00 noon, but why when the socks were right there? Very disappointed

This shelter has really changed to the NEGATIVE! I went there just 1 time the last 2 years since I…read moream retired and need some help now and then. I was helped last year and all was fine. This year I called and talked to a lady in charge who said she would help me out again this year. To come over between 1-4 PM and she would assist me with my food stamp application. She said I could come over...Any Time...during these hours. I went there this past week and they refused me help. Told me I had to be homeless when the staff person told me she would help me anyway since I was on a small fixed income and had been very sick recently taking some new medications that I was still struggling on with serious hypertension. Being treated poorly does not help those with hypertension. Another lady was there asking for help (ahead of me) for a family and they told HER...she had to be a St Johns County resident?! Nothing was said about must be "homeless" to Her.... What gives here...LIES! Tell the public what you think they want to hear...and then tell them to GO AWAY! I am on a fixed small income and have to rent a room in house owned by a gentleman friend. For many years, every time I go on-line to do the FS Renewal...they won't allow me to submit my App. If you go to Human Services...they refuse to print out the application and in both cases...you never know if the renewal got there or not. In all cases...No they told me it was not submitted?? and I lost food stamps both years for 2 months. I cannot afford this. I am on a very restricted diet unfortunately due to allergies, chemicals, and food sensitivities and very much need food stamp money to just be able to eat what I can each month. A report needs to go to the County and to the State Of Florida to find out just what these people are suppose to be doing with helping the public. Remember...they are receiving MONIES to run this place...whomever you are who is sending them money...You MUST check into this shelter and investigate and see why things are not being operated properly in good standing. And why there are Rules for some...and different rules for others! Beware! Stay Away from this place...all you get is NOTHING!

The employees dont even get a full 80 hrs in 2 weeks . Most of the time , one care taker for 50…read more Memory care. Families need to set up hidden cameras in. Night shift showing up in slippers , with a blanket over shoulder. An hour or more late. Who ever is in charge . Your a failure.

We just moved my mother-in-law to Senior Livings at The Greens in St Augustine and what a…read moredifference it has made for her. In just three days, she is feeling more upbeat and more confident due to the excellent care and support from everybody at this facility. EVERYBODY at The Greens has been so helpful, attentive and provides excellent and very prompt assistance whenever she needs assistance. Even the residents who we have met are very friendly and cheerful and serves as a validation that they are happy there and well taken care of. My husband and I showed up at the Greens without an appointment just to check out this place and Chrissy Singletary, The Sales Director was kind enough to take us for a tour. We were very impressed with the place and put a deposit that same day to reserve one of the apartments that was available. We took my mother-in-law back the next day and she decided that this was the place for her. We highly recommend Senior Living at The Greens.