My mom is there and they are often short staffed and\or high turnover. They claim to be 5 star,…read morebut if you actually research it, they have a 2-star staffing rating, which staffing should be the most important factor if you don't want your loved one sitting in their waste for long periods. Their staff rate turnover is 71.6% which is "significantly above the national average"; 18 health code violations and $30k in fines paid. There are some amazing staff members, but unless your loved one is in their section, it's probably not going to be good. I visit weekly and have heard a lot of complaints amongst staff. They are over-worked and under-paid\under-appreciated. It honestly makes me sick to my stomach to have witnessed\seen what actually goes on. PLEASE research closely before believing the 5-star rating.

BEWARE: YOUR LOVED ONE WILL D I E HERE! I would rate 0 stars if I could. This place should be shut…read moredown. Management and corporate do not care about their staff or residents. Staff are expected to work extremely short-staffed while receiving no help from the management team. Residents are forced to sit in their own feces for hours. They do not have the proper supplies to provide adequate care. Staff are told that they are using too many supplies, so they are instructed to provide in continence care with one ply toilet paper. For some reason, the director of nursing, Sarah, seems to think she can override a doctor's order to send a patient to the hospital who is in an unstable condition. It's all about the mighty dollar with this place. Just ask the Administrator, Sabrina, she loves the phrase "it's a business". Nurses show up to work drunk, CNAs show up smelling like a weed farm, and they sweep abuse under the rug like it's nothing. Allowing staff members who physically & verbally abuse residents to continue working. I pray that the people in charge of this place never have to experience the kind of care they give.

I am agency and I would like to thank Anton for giving me tour, it made my first day in the…read morebuilding a lot easier!

The first time I went to Bayview for 20 days it was a nightmare. It is dirty, the blanket the aid…read morebrought me head crusty stuff on it so that it had not been washed, they were large roaches walking across the floor in my room when I turned on the light at night. I told the nurse about the roaches and asked for the exterminator. Three days later the exterminator had not shown up. Four days later he showed up and walked around the room and sprayed the perimeter of the room with the spray going all into the air while I was in the room. It simply is not an uplifting atmosphere within which to recuperate. I have all my faculties so I was able to advocate for myself. The nurses would never bring me my IV vancomycin antibiotic on time, which is supposed to be a strict every 12 hours. Once she was five hours late despite my going out to the nurses station and asking over and over and over again. I had a meeting with the heads of the departments at Bayview and they said they would take care of everything. Well, the next day, nothing has changed. If you dislike your family member, stick them in Bayview and walk away.

I have been a resident of the Sancerre at Palm Coast (previously The Azure) for the past several…read moremonths- since April 2023. This facility was originally managed by Civitas and is now managed by Experience Sr Living. It's a very attractive facility. I 'rent' a suite which is one bedroom with bathroom and kitchen. It's expensive (Of course that's in each individual's judgement. In my case, it's base rent (move your own furniture) plus a Level of Care adder so my total is nearly $6000/mo Three meals a day are good choices and consider nutrition importance (ie.fruits and vegetables) i give them high ratings on meals with variety and preparation. Also included is weekly housekeeping/cleaning and laundry. If I had to choose again, I would stay here. I need the care and as a stroke victim, my care is a heavy burden on my wife so she needs support. The staff is well trained and responsive. I've had experience in other assisted living facilities. There have been occasions when I have been angry about issues and I blame the manage. When I started writing this I intended to say, if you are looking for an assisted living facility, stay away from any place managed by Experience Sr Living, but now that I've written it, I'd have to say their pretty good

Brian's calm and soothing demeanor will put you at ease quickly. He truly listens to his clients…read moreneeds and understands their struggles. Brian will use his expert knowledge of the local independent, assisted living, and memory care communities to help you during this difficult process. You can trust Brian has the best interest of your loved one in mind.