What's frustrating is I purchased an in-person exam that was not completed during my initial visit. The Doctor said it was fine to just send a video of my cat's breathing issues, but as I worried, it seems like this is actually not sufficient as a next diagnostic step. I got no response to the video from the Doctor, even though she asked me to send it. My experience at Bayview has not been a good one so far. I honestly don't feel comfortable proceeding with care there. Additionally, I am confused as to why they brought us out into noisy stressful lobby to go over results of exam when cat was already throwing up from intense anxiety. That doesn't seem like very compassionate and conscious care. :( I've lived in a variety of places across the country (CA, CO, NY, FL) and in every appointment over the past ten years I was able to have a quiet space to speak with Doctor. I felt like I was being hurried out, and given the circumstances at our visit that seems so inconsiderate. The Doctor didn't even come out to see us after exam in the back, so we didn't even get to properly meet her, let alone meet with her. It was a very stressful and strange experience. The exam was abbreviated and we basically just got the shot and left. This was a distressing situation. I did not receive compassion or care or professionalism from the front desk workers. I didn't receive a response to my first email, and then the second one got an abbreviated response with attitude. I gave them 2 stars instead of 1, because the manager was polite and professional when she called me, though her final email wasn't ideal. And, because they ultimately refunded me for the exam experience I never got, and the trauma caused to my pet. I also thought the nurse was good overall, though he was too quick and rushed in his communication and listening skills. The whole experience was so rushed and chaotic and scary for me and my cat. :( read more

I brought my dog in 4 times over the course of the month trying to figure out what was wrong with her legs. After laying over $2000, I was told she had a neurological issue. They waited until close of business at the end of the week to tell me this and so I then had to take my dog, who could not walk on her own at that point, to an ER. It took that Dr less than 5 minutes to tell us it was a knee issue and not neurological and that it was a simple surgery. The vet that has now done her surgery also took less than 5 minutes to properly diagnose her. they also showed me the Xrays that Bayview did, and they look like they were done by a child. We reached out to them and they attempted to gaslight us about it and refused to take accountability. DO NOT BRING YOUR PETS HERE read more

Very unprofessional. I've traveled over many states working in the last 5 years with my dog, changing veterinarians every 6-12mo. This is the first time I've ever been turned away due to my dogs anxiety. (He is very anxious and all other establishments have been over qualified to help me during visits, taking time, making me hold him during care etc) This veterinarian also sent a link via email for medications, just to change the course of action after I already purchased them. Front desk said the order would be canceled, but never was. Leaving me with a bill and medications I can no longer use for my dog. The business office manager refuses to refund me but gave me a "credit" for future services, then took it away after I left a bad review. Would never recommend. Save your time and money. read more

Bayview Veterinary Hospital - Veterinarians Near Me - Bremerton, Washington

I appreciate the attentiveness of the front desk and assistant/techs. They seem like they really care about what they're doing. It's expensive but I can't say it's more expensive than any other vet clinic. Pet care is just expensive, in general. I have an aggressive dog and they've always been really accommodating of her, even making note of her temperament and putting us in a room that doesn't require her to walk through the lobby, potentially seeing other dogs. I always appreciate how they handle her. read more

What an amazing first impression. Our small dog woke up in some serious pain, and since recently moving here, we haven't found a vet we loved, until today. I called at 9am when they opened and they had a couple appointments same day for me to choose from. Because of COVID, we were told to call when we arrived. Once we parked, we called and they told us they would be right out with the paperwork. Not even 5 minutes later and we had it in hand. They came back for the papers and our dog shortly after. She was inside for not even 10 minutes before they knew exactly what was going on with her. The Dr brought our dog out and spoke to us about what was wrong with her, even having first hand experience with her dog and the same problem. She was so nice, and asked us multiple times if we had any questions. When it came time to pay, the total was far less than we have experienced at other places around here and it was a pleasant surprise. Even getting the required medication didn't leave us waiting in the parking lot any longer than necessary. We will for sure be back for all our pet needs. read more

Everyone was very professional and kind. I got my appointment time mixed up but they still got us in 30 minutes late with 4 cats. They even cleaned out one of our carriers cause one of our cats had an accident in it. The space was clean and service was very fast. Overall, great place. read more

FLEES! I brought me 14 week old and 3 year old here for a wellness check, and a gland cleaning for my oldest where most of the staff were lovely. The vet suggested I give my oldest dog flee meds and when I said I've never had an issue with flees ever I was met with a nasty, "mhm you must be really lucky" then after my dog got his glands cleaned (in a back room I wasn't in as well) he was biting himself. We went home and I Immediately washed them in dawn because of this. I found a total of four flees on my eldest and nothing on my puppy. When I called simply to let them know what had happened I was told, "we don't have a flee problem you must've got it at home." read more

They gave my 8 month old puppy back to me covered in poop, blood & no cone after his neutering. I did not receive a phone call when he was reactive to the drugs & having an allergic reaction. They said my phone calls every few days to talk to the owner "harassment" & when I said I wanted to come down to talk in person after 2 weeks of them evading me they banned me. They didn't answer any of questions. The receptionist was extremely rude & said she "didn't have to explain" why she was rude & disregarding of why I was upset. I will never take him here again and I hope everyone is safe that does go here. He got neutered 5/10, it's 5/24 and he's still not fully healed & I have not had any positive conversations with them or contact with the lead vet/owner. read more

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Protocols are terrible, staff are rude since since new management took over. Lots of other vets will let you come in with pet, They Won't. WE'RE DONE WITH THEM ! read more

Lost for words. They had no problem collecting hundreds of dollars for each of or visits but when our dog needed them the most, they couldn't squeeze him in. Ended up having to take our 12 year old lab to another vet we have not used before to be seen and unfortunately put to sleep. Encourage you to choose a vet that will be there when your family member needs them. Clearly Bay View is not that place. read more

We took our dog to bayview because we were having a hard time finding a vet that we could trust and went to bayview off of a reccomendation to see Dr. Rutledge. We had such a great experience with her! Her sincerity and genuine care for our dog was a breath of fresh air for both my wife and I. Going to the vet is never fun but Dr. Dutledge and the other staff's genuine care for all animals made the process as plesent as it could be! read more

Having worked as a vet tech for 20+ years my bar is set pretty high for veterinary hospitals. My first experience with Bayview was because they were the only hospital willing to see my sweet old boy on what needed to be his last day with me. Their compassion and professionalism were impressive and they earned my repeat business. I have never had a bad experience. Every member of the team has been welcoming, friendly and patient, the doctors have been wonderful and the invoices have been reasonable and appropriate. Thank you so much for the amazing care you give my fur babies. read more

Yesterday my beloved dog needed to be let go of his suffering. The people at Bayview were so incredibly kind to me. Dr Hollister explained in a way that I could understand and gave me permission to end his suffering which I was having such a hard time doing. The support people were so lovely. They made me a paw print and cleaned my car where he had been ill. (It was so bad.) He was such a great dog and they were just so kind about everything. The clinic is simple and unfancy which says to me that they spend their money on care, not decor. OH, and I was new to them and they got me right in. I had just moved here a week ago and they were such a blessing. read more

Don't bother wasting your money staff is incompetent of handling a 10 lb cat and will charge you for shots the doctor didn't administer... The best part is the doctor will tell u to come back another time with extra quote on quote pain pills. I'm only writing this to help save your pockets for the kind of service. read more

Bayview Veterinary Hospital - Veterinarians Near Me - Bremerton, Washington

AS CROOKED AS IT GETS. These people right off the bat profiled me and assumed I was an easy target and they didn't want to let me come back with my cat into the exam room. My whole life and my parents lives the pet owner ALWAYS comes in with the pet for the initial exam. Someone has to answer questions. Or at least explain why the heck we're even there. I argued with them for about an hour and they finally relented. What do you know as soon as we get in they swooped in and took my cat into a separate exam room and left me sitting alone in one. After about twenty minutes the came back in and showed me what looked to be black pepper flakes on my cats belly and said it was an awful flea infestation that had gotten out of control and needed immediate treatment. My cat doesn't have fleas at all, he's in indoor only cat and we treat him regularly. No one in my house has ever seen a flea anywhere. Let alone an infestation of epic proportions. The over all diagnosis they gave me was also a complete lie. They said my cat was having kidney failure and only had a week to live but if I put him on this monthly regiment of medication I might be able to get another five to six months from him. That was almost two years ago. My cat is sitting right here next to me still alive and flea-less. Its time for his springtime flea treatment though. He has an upset stomach and I have to find a different vet because I don't trust this one at all anymore. My family has gone to these criminals office for decades. read more

The female doctor looked at her watch while talking to us. What I HATE most is a doctor looking at her watch during an examination. Instead of focusing on the time, treat my new puppy. I had to remind the doctor to look at the scar on my pet. When I called the person who sold me the pup, I had some concerns. Instead of the doctor talking to the person on the phone, two or three of her assistants took my IPHONE in the back room and talked to the person who sold me the pup. They were talking real low so I could not hear what was said. Apparently the assistants knew the person on the other line. Why would they talk so secretly? And WHy would they take my iPhone in the back room to talk to the seller. As soon as I got in my car to go home , I called the phone company to report suspicious activity. I have a lot of personal things on my phone and when someone from a vet clinic takes my personal phone in the back...I have to Act and report irregular activity. A lot of data can be stolen from a phone. read more

This is by far the best veterinary clinic in town! They are the only place that we will take our animals. We were a little concerned when the practice was sold after our vet retired but decided to wait and see if the new vet taking over would be a good fit for us. We were not disappointed, Dr. Rutledge is absolutely the best vet, we are so glad that we chose to stay. Dr. Rutledge takes the time to really listen to all of your concerns and explains different treatment options and makes sure you have a clear understanding of the plans of treatment that are available. She doesn't just rush you through to get to her next appointment, she really spends the extra time to make sure you are getting the most out of your visit and that the care that they are giving is top notch. After a recent appointment for our ailing cat my husband had additional questions after we had already seen the vet and paid. As were leaving Dr. Rutledge took the time and came back out to discuss our concerns even though they were extremely busy. Not to mention her staff is hands down the best! I can not recommend this clinic enough for the care of your animals. read more

Amazing staff. Take great care with my animals. Doctors rock. Love Dr. Muhlbacher, but they're all excellent! And they're also not quite as expensive as other area vets. read more

Staff is horrible. They gave me my 8 month old puppy back covered in his blood & feces & with an allergic reaction. They didn't call me at all to tell me that he had an allergic reaction, or that he was acting aggressive because of the anesthesia. I told them when I dropped him off he takes a while to warm up & to give him a sec. The vet tech immediately dropped down to the ground and wrapped one arm around his chest & one around his butt, & got in his face. When i called trying to talk to someone about resolving the issue they were completely rude, talking over me & repeating the same phrases over & over while I was talking. But hey! They gave me a bottle of shampoo to clean him up after his neuterin bc they left him covered in his own feces and blood. Oh & then they called the cops & had me trespassed for saying I was going to come down to talk in person. read more

Had to bring our pup in for a tooth extraction last week...The team at Bayview was friendly and super helpful with everything from initial scheduling to pickup. Their prices were very reasonable and they made us feel at ease throughout the whole process. Our pup was well cared for and even received a complimentary nail trim! read more

I have used this business for 20 years and NOBODY can compare to the level of care! Be prepared they are very old school in that nothing is digital in regards to records. Yes I declaw my cats I have had so sue me! I would not have adopted them if I couldn't (but I am not going to get into that argument). They don't shame me and their costs for services are very reasonable. The healing time of the declawing is Super Fast! They also have figured out what was wrong with my dog faster and more accurately then the other local animal hospital. The staff is always welcoming, on time, and efficient! read more

We needed to find a new vet for our new puppy - we were able to get in with an appointment right away! Our puppy has been 2 times now - once for an ear infection and the second time for her shots! We feel really good about the service we received. Friendly, great communication and they made us feel very comfortable! We have found a new vet! Thank you for taking good care of our puppy! read more

We moved to Bremerton in the fall of 2017, and my older longhaired Daschund, Duke suffers from congetstive heart failure. I am so pleased to have found Bayview. From day one, they have shown compassion and an extraordinary level of care for my little fella. This is a warm and caring practice, the kind of place I know Duke will get the care he needs to extend his life as long as possible. I know when the end does come, the team at Bayview will have done everything possible to make him comfortable. Bayview has my highest and best recommendation. read more

I'm going to start with the fact that I have not used their services. I'm calling around to compare veterinarians by finding out if they are willing to declaw, which is a very cruel practice, and find out the cost of basic tests and a microchip. This clinic is willing to declaw which is a dealbreaker already. Add to that the fact that their fee for a microchip is nearly $40 more than other veterinarians I have called (that nearly doubles the cost of a microchip!) and for the basic test I asked about, the feline HIV/leukemia test, I was quoted $10-$15 more than other veterinarians I have called. Needless to say I will not be using their services. read more

I do not like Vets that are animal accessory showrooms. I know when they do that, I am paying for the glitz and spa atmosphere. What I want is a Doctor for my animals, who is knowledgeable and caring. I find that every time at Bayview. The office is just a room to wait in, worn with age, which is fine with me. Dr Young loves hounds, so my Treeing Walker gets excellent treatment and care. read more

I moved to Bremerton last year. After researching Vets in the area, I decided to try the one my groomer recommended. My dog had been diagnosed with a heart murmur, right before I moved from Charleston SC. They wanted to do expensive tests to determine the cause. When I saw Dr. Young, he listened to her heart and said he is pretty sure it's genetic. I thought so too. She is an older dog. I appreciate having an old school vet, who doesn't prescribe expensive, unnecessary tests. As to the reviewers who don't like the practice of declawing cats, sometimes it's necessary. My husband was a quadriplegic, and he loved cats. The only way we could have them around him, was to declaw the front paws. Kudos to Dr. Young for continuing a practice that most people disagree with. Even though Bayview isn't computerized, they do have a typewriter. I will gladly continue to use this Veteranian Hospital. read more

Dr. Young is the best in the biz - I love that he is above all kind, and he doesn't run your bill up with unnecessary frills.

Love the staff and Benjamin's doctor. He gets lots of loving and peanut butter every time he visits. Dr Ryan is crazy Awesome! He is the Dr. House in Vet medicine. read more

My first two experiences here with the female doctors were amazing. However, when we came back again the experience was absolute shit with the older male doctor. He didn't seem professional whatsoever and obviously didn't seem to care about your dogs well being. He tried to pour out my pup out of of his crate getting it stuck on the door and made unnecessary comments. Clearly, should have been more gentle. Also, we come to you with questions concerning our dog so there's no need to be a rude smart ass. Along with that, who even hired the lady in the front desk. I seriously feel like they need to work on their customer service because at times while conversating with them they came out pretty rude in my opinion. It's really a shame. My two first experiences were wonderful so I recommended other people to head over to you guys but after my third experience I take that all back. I highly recommend people to go somewhere else. read more

I have been going to Bayview Veterinary Hospital for years for care of various animals. I have always had excellent service and have been satisfied with the treatment they have given to my animals. read more