Charged me 9 dollars for do it yourself spray off when using credit card, only supposed to charge 2…read moredollars

*update* so they…read moreended up charging me 4.75 for a 3 minute car wash. initially they take out 10 dollars when you use your card. however, the price says 3 dollars, there's NOTHING stating how long that 3 dollars is good for, how many minutes you get for that price. it's deceptive to say the least, which is how they rip people off. I turned the knob to the 'off' position and put the wand back in the holder shortly after the 3 minute mark. I noticed the timer was still running after I shut it off and replaced the wand. So I ended up being charged 4.75 for a 3 minute wash, then I went home and cleaned my tires by hand because their 'wheel and tire' cleaning didn't clean my tires. this was all after I had used their automatic wash and paid 10 in cash. it cost me nearly 15 dollars for an inadequate wash --- NEVER AGAIN

It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

I came for a wash and left with 2 flat tire on a tow truck and no answer from eclipse as to what…read morethey are going to do about it . Happened on Friday night but they can't tell anything Monday . After reviewing cameras tires were already going flat .Just a bad coincidence since they went flat so quickly had to happen on road just before entering lot. Changed from 1 to 5 star because I have been a member since opening.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

Joshua was so easy to book and communicate with. My car looked brand new despite having two…read moretoddlers that sit in the back seat. I highly recommend DaZou Mobile!

Booking an appointment was super easy, I even had to cancel and rebook, it was all a breeze. Joshua…read moregot there early, and was very responsive. Good communication. Spent over 2 hours detailing the interior of my car. Easy to pay with card. The value was great. In super happy with the results, and would recommend him to anyone! I will most likely be contacting him again in the future!

I'm teetering on a 2 and 3 star. And it makes me a little sad to leave it there. Here's my deal…read more I called to make an appointment to get my car detailed after seeing the yelp deal for 50% off the Ultimate Detail. I told him I had the coupon, what my car was and when I'd bring it. He told me it would take 2 hours-no kids, pretty clean car. I gathered my ride, planned the pickup time (I had to be at court later), and dropped it then. First off, when you go to the garage, it's not entirely clear where to pull it in (across from Jimmy Johns, "Reserved" entrance). Found that, but then I didn't know how to open the gate. I called Rocky at the Wash, but was holding up all the traffic. You have to push the button and the operator will open it. Ok, that's done. I get there but the owner, Rocky, wasn't there. I left my keys in the drop box, assuming he knew the appointment. Fast forward 2 hours. When I called, he said it would be ready at 11:45. After getting my ride to take me up there again, I hand the coupon for a DETAIL over, "that'll be $12.50", "huh?", and turns out all they actually did was wash the outside. What?! Called my ride, he turned around and came back to get me. I wasn't going to miss this opportunity for a good detail! I called again at 3:30 and he said I could come get the car. After hanging out at Starbucks for a while, I headed over. They insisted it was ready. Check out the photos, was it ready? $125 detail job ready? I planned my whole day around this, as I don't work downtown. The outside wash/wax gets a 4.5/5. There were still very dirty areas related to the outside but they were inside doors. But this is an expensive detail! Wax job was lovely, however. The inside left a lot to be desired. Mud was still in a few spots on the seats (when I got home I wiped it off with a cloth...), dirty cup holders, dirty door handle, dirty glove box, etc etc etc. See photos. Who would pay $125 for this? Not me. I'll be back to my regular General Grant Car Wash for a $20 wash/wipe and splurge on the $50 express detail which is much better than this! Maybe I didn't leave it long enough, maybe because I had a coupon (I told him I was reviewing), maybe they didn't like my car or I didn't look rich enough (I have $$ to spend, folks). I have no idea. For those that work downtown, you might have a better relationship but new-comers, I'd go somewhere else.

I could not have been more impressed with Rocky's work at Complete Auto Wash & Wax. He did an…read moreabsolutely phenomenal job taking my car - which usually transports my two dogs - from covered in fur to completely spotless. Rocky is a wonderful guy and he will work hard to ensure you are completely satisfied with your detail.

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Conveniently located at Troy-Scott and Rt50...great service. You can spray self clean and vacuum or…read moreuse the automatic wash. I have been using the automatic washing and select the mid-as the most cost effective and efficient. You can pay as you go or get unlimited washing paid directly with your credit card. The billing is continuous each month. The quality of the washing is excellent. I have been a customer for years. The guys will also pretreat your car which helps with bugs or mud. We recently had mud rains on a trip to Iowa and the car sparkled when they were finished.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Machine is always down for maintenance. Doesn't answer the phone. Closed on sundays. Unprofessional…read morestaff.

I have been to a few self service car washes and this is the first one where the name is Self…read moreService Car Wash...LOL. Yes this is as good as I think it gets. Most of the self service car washes I used are either shut down or in such bad shape and I wouldn't wash a pigs butt at most of them. This place is kept up, its clean, everything works including the money changer machine. They even have plenty of room where you can pull all the way up in back and dry your car off, this place was made and designed to be self service, you go to some and you have no where to dry your car off, because they want you to leave the property. I believe the parent company is in Alton, IL and they service all the way here in Florrisant, MO They vacuum cleaners, foaming brush, spot free rinse, and wax, tire cleaner, engine cleaner and of course your high pressure soap and rinse and even a presoak. The price is $1.75 and you get 4 minutes too. This is the only place I hand wash my car and do it myself. Sometimes there is even a guy that will dry it off for you for some extra cash, but I need all the exercise I can get.

When you pull in off the street, all of the self-serve bays you pull straight through. However, the…read moreemployee wash bay you are supposed to enter from the other side, which I found out the hard way. It simply says "open" in a neon light - no exit or entrance sign. I pulled up and opened my door to take magnets off of my car before I pulled through. Some big redneck type with a scraggly red beard started screaming at me telling me, "No, no, you got to move right now! Like I need you to go now!" Being from out of town, but having lived in the area over 20 years ago, I'm not familiar with this car wash, but definitely has many friends that are. I will not be recommending such rudeness and poor customer service to anyone. Perhaps proper signage would prevent you from any insurance claims, especially when the logical thing is for all days to face the same way.

I've been here before and they did a so-so job. For $14, I don't expect a detailed clean. What I…read moredid expect was for them to clean the windows and wipe down the interior and vacuum. The vacuum job was okay, they got the big stuff. The interior wipe down was a joke. They only cleaned the windows on the drivers side. Didn't wipe down the dashboard, center console, or anything in the back seat area. I didn't look everything over before I left. Shame on me. I turned around to go back but there was 6 cars in line. Wasn't worth my time to wait again. I Definitely will find a new car wash to frequent