When you pull in off the street, all of the self-serve bays you pull straight through. However, the…read moreemployee wash bay you are supposed to enter from the other side, which I found out the hard way. It simply says "open" in a neon light - no exit or entrance sign. I pulled up and opened my door to take magnets off of my car before I pulled through. Some big redneck type with a scraggly red beard started screaming at me telling me, "No, no, you got to move right now! Like I need you to go now!" Being from out of town, but having lived in the area over 20 years ago, I'm not familiar with this car wash, but definitely has many friends that are. I will not be recommending such rudeness and poor customer service to anyone. Perhaps proper signage would prevent you from any insurance claims, especially when the logical thing is for all days to face the same way.

I've been here before and they did a so-so job. For $14, I don't expect a detailed clean. What I…read moredid expect was for them to clean the windows and wipe down the interior and vacuum. The vacuum job was okay, they got the big stuff. The interior wipe down was a joke. They only cleaned the windows on the drivers side. Didn't wipe down the dashboard, center console, or anything in the back seat area. I didn't look everything over before I left. Shame on me. I turned around to go back but there was 6 cars in line. Wasn't worth my time to wait again. I Definitely will find a new car wash to frequent

They do a fine job on the exterior, but I left there with mud on my floor mats, and they barely…read moretouched the interior of my truck. I would never recommend using Auto Spa. I've talked to multiple people that have been there and they all say they aren't impressed with the interior work that they do.

I've been going here for decades now. The prices are a bit high but the service is good. I wish…read morethere was more seating on the inside but it's not extremely terrible to stand. Be prepared to wait 20-50 minutes for the full service but that's from start to finish

These days convenience, safety, customer service and quality work is key. Each of those boxes were…read morechecked for me with Ace Car Wash & Spa. Working from home during the pandemic has lasted longer than some expected, but taking care of valuable items like a vehicle does not get put on hold. Convenience: I appreciate being able to have my car detailed at my home while I work. Safety: Respectful of my property and followed recommended CDC guidelines for their business. Customer Service: Extremely Professional when making an appointment, communicated when they would arrive, kept the promised time frame, alerted me to items that needed my attention. Quality Work: My car was cleaner than when I bought it! They were meticulous inside and outside my car. They cleaned it the way it really should be cleaned. Their is no comparison to a GREAT hand car wash or detailing! I recommend them hands down! #stlmetrofoodie

I highly recommend giving them a call. He spent a few hours working on my 2020 Honda CR-V that…read morewasn't all that dirty, and the price was fantastic for the work he did. He made sure to reach into every nook and cranny. When he was finished, it smelled and looked fantastic, and didn't wreak of some of those strong perfume type cleaners that some detailers use either. He was quick and easy to make an appointment with and came prepared with all his own gear ready to go. I will definitely be using Ace again in the future for all my detailing needs.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

Friendly service snf no wait time! I'll take that any day mostly those are using the vaccums some…read moredon't work entirely well that's the one downfall

today is July 1, 2026. I went to the car wash around 6 PM tonight in Fairview Heights Illinois on…read moreNorth . I paid for a premium car wash. I went through the thing and it gave me a basic car wash so I had to go through the cashier and tell them that I paid for a premium car wash and that I only got a basic so they put me through the car wash again. At the end of the car wash, my car was still filthy. I had to take my car to a manual car wash to wash all the bugs and everything off of my car car my wheels and tires after I spent 10 more dollars at the manual car wash I went back to the automatic car wash to ask them if I could please get another car wash so that my car not be spotted. They told me no and I would have to pay for another car wash. I said well your car wash did not clean my car and I had to go and pay more money car wash to get my car clean, he said he would not assist me with a car wash even though I paid premium car wash that did not clean my car and I would have to again. I think this is crappy and they should be able to clean your car and if not, you should be able to go through again. And I don't understand why my car went through the car wash as a basic when I paid $20 so I shouldn't have even had to go through a second time because it literally took like 30 seconds to a basic. Crappy Customer Service service crappy car wash doesn't get your car cleaned.

The timer showed 4 minutes left but it shut off. I had to rinse my car so I had to go to the change…read moremachine to get change. Put in more money, rinsed my car and it shut off again with more than three minutes showing on the timer. I called the number shown and the person didn't care. Won't return.

Serviceable self service car wash. Didn't use the auto part but the self service side did…read moreeverything I needed. Good water pressure and soft brush. The change machine worked well. Nice, easy, convenient self service car wash that I will use again.

I come in here all the time, in the evenings, on the way back to Belleville. I've preferred coming…read morein here for a while now - it's pretty clean, well stocked. I think it's a real shame though that the cashiers are quite rude. 90% of the time, these young men don't speak to you at all, not a word.. won't even look at you. And sometimes are too busy on their phones or talking to each other to do their work. It's really poor customer service. One of the younger guys reeks of alcohol, every time I go up to pay. This week, I came in and there was a very sketchy looking guy outside and he walked in when I did. He had an angry scowl on his face and stared at everyone while he just stuffed his jacket full of snacks, got a soda and walked out. The guy behind the counter looked at him and didn't say a word. It was terribly uncomfortable and this man then stood right outside the business afterwards. I've seen him a few times when I pull up and I refuse to go in now if I see him. From what I've seen, there's more police presence here at this Motomart than any other gas station around- I don't know why this is tolerated and not reported by staff. I hope I'm wrong and it has been. If it hasn't, you're putting people at risk. For such a clean, well stocked convenience store, so much work needs to be done in customer service. There is only one evening cashier, that I know of, that is very friendly and I wish I knew his name to give him a shout out. I just know he has dark hair and wears glasses - always been great.

Inexpensive fuel, the drinks were on the high side. The snacks were pretty much on the normal side…read more The staff seem like they were having fun at work the best you could have. I guess this is a new place. Everything seems fresh. The bathrooms are not as big as the size of the station. It should be, but there's nothing anybody can do about that now.