Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Great service. I had them come out and look at my furnace, fearing that I might need to replace it…read more The guy who came out ended up fixing it as he said it just had a minor issue. Was very quick but put great attention into it. He explained what was wrong with it as he was working on it, and I wish I could be more technical in repeating it, but I'm not. I am just glad that it works again and I didn't have to spend an arm and a leg on it.

From the owner: Affordable rates 60 service call very Reasonable on repairsread more

Today Mo came out to service my A/C. I had previously signed up for the yearly service, and this…read morewas my first servicing. Mo was fantastic. He checked the indoor functioning then cleaned and serviced the A/C unit. I watched and asked many questions. All the while Mo explained things as I asked. He was polite & professional but also very helpful! Brian & Amanda were the people I worked with on the phone. Again, very polite, profession and responsive to my needs/requests! I feel I'll have a long relationship with R J. They hire and/or train their staff very well!

The guys are great! We have used them many times and they are always professional and reasonably…read morepriced. They do a great job of listening to your particular goals, and offering options that are realistic. They schedule quickly and complete excellent work!

Far & away, THE VERY BEST home-related service our family has EVER received, period. A previous…read moreHVAC provider (Cleveland Furnace) installed a new air conditioning unit about 4-5 years ago. The same provider (still Cleveland Furnace) subsequently returned & installed an evaporator for the unit which was attached to our furnace. It developed a leak which in turn led to all the frion in the air conditioner leaking out. No frion, no cool air. Assured us at the end of the summer (2012) that we would be "at the very top of his priority list". May 2013 rolls around. Then mid-May and early June. After 2-3 weeks of multiple polite but increasingly urgent calls, texts, no response. Meanwhile, it's getting hotter & hotter & more & more humid. Finally, with elderly parents arriving & a party planned for the 2nd weekend of June we have no choice but to find another HVAC provider. This time I go on-line & look for reviews (sorry, yelp, didn't find them here) & picked Green Home Solutions... The tech, Ted, was prompt, polite & professional. Since I wasn't totally familiar with what appeared to be (& was) the problem, I had Ted speak with my husband on the phone. Between the 2 of them, the solution was determined & the repair was made. The fee for the repair seemed quite fair - although the cost for him to refill the frion, ~$800, hurt (new EPA regs & a steep hike in new formula). Mind you - this was NOT Green Home's fault (they didn't cause the leak, but fixed it) - but it does underscore WHY you need to use a reliable HVAC Company to begin with. Not only did we not hear back from them, we had to foot the bill for their shoddy work (no leak, no need to pay to refill frion, let alone the repair)! But wait! That's not the best part! Stay with me now: Ted ended up having to come back a second time because the repair ended up setting up a chain reaction which led to water leaking all over the basement (long story). He arrived that afternoon & ended up calling a second tech to help but they got the job done. Ted did not leave our home until 9:00 p.m. I now sit here cool as a cucumber on my couch. The party (& my parents) should be just fine next weekend. But I must say that I am simply BLOWN AWAY by Ted's tenacity & total determination to get the job done. No excuses, no run around, no delays. Amazing service, phenomenal work ethic & we didn't pay a single cent more. That, my friends, deserves 10 stars... But yelp will only let me give 'em 5!!

Needed a plumber as soon as possible. Did some research. Wrote down 10 possibilities, narrowed it…read moredown to 3 and selected Green Home. Very happy I did. Have been very pleased with their professionalism throughout the entire staff, their honesty, and their dedication to customer service and quality. I will absolutely contact them again for further services I may need. Marilyn B.

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quality work every time. Great service and dependable. Definitely recommend to anyone looking for a…read morenew plumber

Mark is so professional and he doesn't try to sell you new equipment, let's you know if it's worth…read morefixing or not. We always will work only with Anchor mechanical The Zipp's (TERIMARK)

From the owner: Service and installation of heating and air conditioning systems. 24 hour service available.read more

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful