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    BBBlooms Floral Studio

    5.0 (2 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - BBBlooms Floral Studio

    Floral design and installation

    BBBlooms Floral Studio Photos

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    13 years ago

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    12 years ago

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    Stephanie's Pots 'N' Posies

    Stephanie's Pots 'N' Posies

    (7 reviews)

    $$

    I received 2 arrangements for my birthday from this florist. They appear to have been put together…read morein a hurry. One was very short on blooms. Poor finishing and appearance.

    Rude, impatient and brash staff. Looks like that is a common complaint from other customers as…read morewell. I called them 2 days before Mother's Day to order an assortment of plants to be delivered to my mum in St Catharines. The lady on the phone sounded like she had better things to do and my business didn't matter at all. She was impatient with me when I took less than 15 seconds to grab my credit card and when I asked her why she was so rude, she had the audacity to say - "Well I don't know why you didn't have your credit card out to begin with". I placed the order nonetheless. Later found out that my credit card was charged for $28 more than stipulated on the website. I called them all day - phone was unavailable. When I finally got in touch, the same curt lady came to the phone and said - " I would assume you knew it's tax and the delivery fee." The business is IN St Catharines - same small town as my mum's residence, $28 in tax and delivery?!! Also, why was I not made aware of this on our initial phone conversation? Not to mention that no receipt or proof of purchase was emailed to me. By now I was fuming and gave her a piece of my mind. The only saving grace to this unpleasant experience, was that my mum liked the plants. But I would never go through this ordeal with them again. You absolutely cannot be in the floral business and bark at customers - I can't imagine someone calling to order flowers for a somber occasion and having to deal with this lady's "I'm so busy, what do you want" tone. No paying customer should ever have to be treated like they're doing the business owner a favour.

    BBBlooms Floral Studio - florists - Updated June 2026

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