Great customer service! Everyone I have ever interacted with his been very kind and helpful.read more

I actually began my journey banking here when I was 16. My parents insisted I needed a savings and…read morechecking account. I didn't even have a job???? They opened the accounts in my name. At that time the bank was named "Western Bank & Trust". When my children were born and turned 6 months of age my parents opened up savings accounts for them. It was an awesome thought as grand parents and great grandparents deposited money into those accounts for birthdays, Christmas, and special occasions. They were also able to purchase savings bonds at ease for my kids. The savings bonds matured and so did my awesome kids lol. I've kept a Safety Deposit Box at this location which I have had for over 30 years. I have NEVER had any issues or discrepancies with any of our accounts. They are extremely helpful and offer great customer service via phone or in person. I can't compare them to other larger banks as I only bank here. So of course I would recommend them.

Went in to open a CD as advertised on the website. They have great rate. Alonzo helped me.read more

I just wanted to say that I could not be prouder of my banking relationship with CNB of Texas…read more Alonzo is our banker there. Alonzo always greets us with a smile and with the utmost professionalism. He strives to give us the highest level of professional banking while at the same time giving us a "small town" feel to our banking experience. Alonzo calls you by name and makes you feel very valued as a CNB of Texas customer. He is never too busy to make a connection and ensure that all of our banking needs are being met. We are thankful that we our part of the CNB of Texas Family as we trust that they always have our best interests at heart and regularly give us sound advice. We have both personal and business accounts at CNB of Texas, and we feel extremely well taken care of with those accounts. Great job Alonzo and the CNB of Texas Family!!! Thank you for being the very best resource for all of our banking needs!!!!! We are customers for life!!!!!!

Hello everyone my name is Breana, Ms. Viola S. here at Credit Union Texas at the Desoto Branch has…read moreturkey helped me on this morning and I really appreciate her

Stop hiring representative that commit fraud against CUTX members. Went in for a loan with an 800…read morecredit score. Rep had me sign the electronic display saying it was for my accepting loan. Never saw what I was signing. I actually told the rep I don't know what I am sign by not seeing terms and just signing the electronical pad. Red flags were there, and had if I had been younger I would have insisted on the hard copy I requested. Asked for hard copy. Rep stated it had to be emailed to me. Never got the email until Fairlease sent to me today. Long story short rep had me signing for a leased vehicle. Now having trouble resolving this since rep sent my daughter to Fairleasing in Allen Texas for a 5 year leased car instead of a loan. Met with CUTX customer service manager who said we could rectify this matter, and he would get back to me at a particular date and after noon, but did not, and now is not not returning my calls. I believe reps did this for the commission they received, and no one EVER gets a 5 year lease. My daughter and I were clearly used as an easy target. Have your lawyer check out any thing you sign at the DeSoto location. Been with CUTX 50 years, and never had a problem till we worked with this particular dishonest rep. Also Fairleasing which is a part of CUTX has all kinds of negative reports. Reports of over charging to unforeseen fee charges.

Madison Opened Up My New Account, She Was Fantastic! And Lashonda The Branch Manager Was Very…read moreAccommodating! Definitely Would Recommend This Location To Anyone Looking For A New Bank!

From the owner: Bank confidently. We are here for you. First National Bank…read moreTexas (FNBT) and our affiliates, First Convenience Bank and First Heroes National Bank, are strong, proven, and stable community banks. We offer convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages.

I would not finance anything through them. they told me incorrect information and they don't have a…read moreCRM system. so there is literally no record of your conversations. you're on your own

I have been a customer since 1995. I would recommend them…read moreto anyone. Any time I have needed help with a need or a problem it would be taken care of quickly.

ELENA IS A GOD SEND!!! I needed help in he worst way as I was on a time crunch as I am in town just…read morefor a few hours (I'm a truck driver) she not only helped me but reminded me that there are people who still care about customers! Thank you Elena- hope you see this review!!

worst employees, worst service. One teller on a Friday? 15 people in line. 3 account service…read moreadvisors asking "can I help you". Yes... go behind the counter and help the only employee working. THIS IS BY FAR THE WORST BRANCH OF BOA

Scheduled an appointment only to show up and be told that the banker called in due to an emergency…read more I was not contacted to reschedule prior to scheduled appointment time, & no other banker could take full her spot. Extremely unprofessional and no respect for customer's time.