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    Chase Bank

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    3 years ago

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    Credit Union of Texas

    Credit Union of Texas

    (28 reviews)

    Hello everyone my name is Breana, Ms. Viola S. here at Credit Union Texas at the Desoto Branch has…read moreturkey helped me on this morning and I really appreciate her

    Stop hiring representative that commit fraud against CUTX members. Went in for a loan with an 800…read morecredit score. Rep had me sign the electronic display saying it was for my accepting loan. Never saw what I was signing. I actually told the rep I don't know what I am sign by not seeing terms and just signing the electronical pad. Red flags were there, and had if I had been younger I would have insisted on the hard copy I requested. Asked for hard copy. Rep stated it had to be emailed to me. Never got the email until Fairlease sent to me today. Long story short rep had me signing for a leased vehicle. Now having trouble resolving this since rep sent my daughter to Fairleasing in Allen Texas for a 5 year leased car instead of a loan. Met with CUTX customer service manager who said we could rectify this matter, and he would get back to me at a particular date and after noon, but did not, and now is not not returning my calls. I believe reps did this for the commission they received, and no one EVER gets a 5 year lease. My daughter and I were clearly used as an easy target. Have your lawyer check out any thing you sign at the DeSoto location. Been with CUTX 50 years, and never had a problem till we worked with this particular dishonest rep. Also Fairleasing which is a part of CUTX has all kinds of negative reports. Reports of over charging to unforeseen fee charges.

    Chase Bank - banks - Updated September 2026

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