I was ripped off, and my health was in huge risk by Dr. Ruth Janet Figueroa. Owner of Wellness…read moreDental Clinic and Proveedor de Servicios Odontologicos.
I was referred to Dr Ruth J Figueroa by my formal Dr. since I needed more specialized dental treatment. Which needed surgery, bone graph , dental implants, and to extract two old implants. However, during the process she unilaterally changed the plan. She did not extract the two old dental implants. Plus, she promised me during my consultation on April 2024, that treatment will last 10 months. However, it lasted from April 2024, to April 2026. These more than two years have being a nightmare, 7 dental surgeries, pain, anesthesia, infections, antibiotics, traveling almost 4 times a month from LA to TJ, for emergency appointments, over and over. I trusted her expertise, because she convinced me with her speeches, talking about all her credenciales. Plus, she is a really good sales person. She gaslighted me with her technical terms to convince me that it was my fault. She blamed me that the reason that my wounds kept opening, infections, that the bone graphs did not sticked was my fault because of my "thin gums", or because "I did something wrong".
On March 2026, she saw a little recovery in my gums, and Dr Ruth J. Figueroa took that opportunity to install the prosthesis. And checked me out. But, after not even two weeks, my gums were swollen again, bleeding, and with pus. I went back to my formal doctor. Who immediately extracted the old implants, and two more good teeth that were infected too, because of the two years of constant gums infections. The implants extracted were the old ones that Dr Ruth J Figueroa, should had extracted from the beginning. When my formal Dr, removed them, he discovered that they were fractured. from May 2024, that was my first surgery. Because Dr. Ruth fractured those old implants. She put me through a horrible experience, and put my health in a huge risk. Her negligent decision on leaving in those implants, it was the reason of my constant infections, loosing the bone graphs, extra surgeries over, and over. Plus, I lost huge amount of time, and money. After my formal Dr. perform another surgery, to clean the infection, remove the implants, and the infected gums, he went to talk to Dr Ruth about my situation. And as of today, Dr. Ruth J Figueroa, has not reached out to me, she has not cared about the huge risk she put my health, by performing 6 extra painful unnecessary surgeries, she has not called me to find out how I'm doing, and much less she has not tried to solve the situation.
Whoever has given her 5 stars, was lucky. Dr, Ruth J. Figueroa has a big ego, she never during the two years treatment tried to find out the cause of my infections, she never even thought that she could have made a mistake leaving those two old implantas, instead she blamed me. Dr. Ruth J Figueroa put me through the most horrible experience of my life, because of her negligent decision on changing the original agreement of my treatment, and malpractice.