I was able to renew my car insurance without any issues. It was a fast process. The person helping…read moreme was friendly and efficient. Lastly, this is a great location too if you plan to do some shopping afterwards since you are already in the mall.

Today on April15/2026 went in to renew my car insurance. Had the pleasure of having Nirusha assist…read moreme . Very Pleasant Happy person, who was able to get the proper coverage I needed for my car. If you go to this location hope you can get her. Will not regret having her help you!!! Thank You so much you are awsome. Rosemary F

Still waiting after 4.5 hours , no messages, had to call their number over again but they just put…read moreyou on hold indefinitely. Their AI does not understand the simplest request even if you use the exact same words as the AI??? This is insane, use to be good, now just terrible. Thinking of trying a new program which is a shame been with them for over 20 years. I would give no stars if I could

The lady who helped me with my ICBC insurance was super helpful. She explained the policy very…read morethoroughly and she mentioned to me all the discounts that are available. Definitely 5 stars service here. They are much more helpful than some of the previous place that I bought my insurance from. I am coming here next year again. I highly recommend The Co-Operators for excellent service.

Linda has some brilliant Insurance plans and ideas that you would never know about without having a…read moreone-on-one with her so she gets to know you, your family dynamics, lifestyle, goals and dreams. She's a 5 star person in her services and her personality! She has a lot of empathy and understanding for people and the hurt and pain we can go through if we aren't prepared for a potential bad turn of events. She puts you at ease and secures your future and removes the fear. Thank you Linda!

First time to use the Metrotown Burnaby location. Used it to transfer money overseas. The…read morerepresentative Roberto was very professional, polite, helpful and pleasant. I even came back for a small problem not related to them but to where the money was transferred and he solved the problem very professionally. I am extremely pleased with their service and highly recommend them.

Always a pleasure doing business here. Very accessible and almost never crowded. Pleasant and…read morecheerful service makes you feel a bit less worried about spending your money :)

After getting in a hit and run, I decided to out this location. Had no idea there was a Claim…read moreCentre here until I did some research. The estimator was quite professional. Had a chance to explain my situation before he punched the data into the computer. Not sure if it was because of the location, but there was absolutely no lineup, which is a special mention.

Was sent to this claim center by icbc after filing a claim. Efficient and friendly staff. My…read moreestimator, Shiraz was helpful and informative. He wrote up another estimation for me even though I have already had it done at a bodyshop so that I can have the choice to go somewhere else. The whole process was fast. My appointment was at 945am and and I was out at 10am.

Had a lot of updates and tweeks to do to with multiple policies. Devin was fantastic. Was able to…read moreget all the updates done in one stop. And when I forgot something else, he was patient, professional and helpful. Very knowledgeable and able to answer my questions and break things down. Excellent! Would highly recommend!

Terrible insurance agency. Gave false information and very disorganized. Ended up charging me for…read moreinsurance covered that was not even usable and said that I had 30 days to cancel penalty free. When I tried to cancel, they said that I owed 200$ for cancelling the coverage early that I couldn't even use. Do not go here, they do not know what they are doing and made numerous mistakes that ended up costing me. Also, pressured me into taking coverage which I don't appreciate. Glossed around questions and gave inaccurate information to make it sound like a good deal.

I have used them for years in business and personal they have always done good job…read more They are very easy to deal with and know the tax system

Thank you for all your help with my tax filing, especially business taxes which can be complicated…read more Thank you Prime Tax!

My husband and I have been going to Sharda for several years now and couldn't be happier with his…read moreservices. He gives sound financial advice and top-notch customer service. I trust no one else with my tax needs and always look forward to our appointments. I've never had such an amazing experience with a tax advisor until we met Sharda. Wish 10 stars was possible!