If I could give 0 stars, I would. This insurance company is the biggest scam! They sent me a bill…read morefor a missed payment of $94 back in 2022... 3 years later? I also realized I didn't need the extra insurance and canceled it over a year ago. Why are you just contacting me now, and why was nothing said about a 'missed payment' at the time of cancellation... because there never was a missed payment, maybe? I'm very good with my bills and always, always, ALWAYS on time with them. I haven't had an NSF fee in years because I budget and save accordingly. They literally pulled this out of thin air. Highly do not recommend! Save your money.

horrible customer service. waited forever to get a call back and then finally gave up and went…read moresomewhere else.

The Manager, Paulette and her team were very helpful, smart and able to think outsid e the box,…read morewhich a lot of insurance brokers aren't. I was dealing with a transfer of ownership with a fleet of vehicles, and tight timelines, and they got everything done flawlessly and made it easy for me to work with them. I will definitely use them again for my personal insurance services in the future as well.

My husband and I have been using Westland insurance for many years.We have never had a claim and we…read moreapparently got a good rate because we are seniors and own our home. We recently shopped around to several different brokers and found that we could get the same coverage for 60-75% less than Westland was charging us. There is something wrong with this picture.I will never use Westland insurance again and I suggest that anyone who wants reasonable insurance to go elsewhere

Over a year ago BCAA renovated this location and it is lovely. The staff here are super friendly…read moreand helpful. It's wise to do your research before heading in so you can find what you're looking for faster. Also, if you're looking at having them print a TripTik for an upcoming trip give them a couple weeks to print it up for you. It can get busy in high season.

Absolute incompetence at this branch. My storage unit insurance was up for renewal and Westland…read moreemailed me to renew. I called them 3x and every time was told either nobody was available that knew how to renew storage unit insurance, to call back later (I had to pay international calling) cause someone *might* be in who knew how to do it, and then told they couldn't call me back cause they didn't have international calling so I had to call a 4x. I tried emailing 2x too and wasn't helped. It took 7 points of contact with them to renew my insurance and 4 individuals. I was finally able to get a hold of the manager, Jennifer, who resolved my issue in 2 minutes but it was a concerted effort to address a very simple problem. Do not recommend using this branch unless you're ready for a headache.

Natasha was super helpful and very efficient. She got everything I needed taken care of quickly and…read moreprovided some helpful suggestions and tips. I will be calling her directly for all my ICBC needs from now on!

Nita lowered my insurance monthly payments by alot. She was very welcoming and easy to talk to. I…read morewill for sure be talking to her next year when it is time to renew. She provided advise I needed and was honest and pleasant to talk to. Thank you Nita.

The staff there are super friendly and helpful. They went the extra mile to help my daughter get a…read morelower auto insurance rate. I've been to other insurance brokers who are too lazy to help with filling out forms but these gals are very willing to help! Great service. I will come again!

This group has been taking care of our taxation situation for well over twenty years, after taking…read moreover from their mentor when he retired. Very friendly and professional in the way they deal with the client. Can't recommend them more. They are great at what they do and in our mind are very fair for the cost relative to the service. You won't regret your choice in retaining their services.

From the owner: Do you own a small business in the Langley or Surrey community? At CM Accounting Professionals…read moreInc., we specialize in small business tax accounting and bookkeeping services, ensuring that your company's finances are well taken care of. We also provide personal tax return services. Call our office today to speak to one of our tax professionals.