If I could give them 6 stars, I would. I had technicians come out on Friday and Monday (2 visits) when my HVAC wasn't performing correctly. They came on Friday to give a second opinion when a competitor quoted me a $14k complete replacement because my compressor was "dead" and would no longer function because of its age. The tech on Friday correctly diagnosed high superheat, and noted that the compressor was operating within expectations at off-design conditions. A root cause was not identified, but we had good guidance to work from and survive the weekend. On Monday, they came back out to follow up on the poor performance that persisted through the weekend. Despite leading them with the wrong suggested diagnosis, the tech evaluated the problem thoroughly and quickly found the root cause. The A/C was back to normal by Tuesday and will last several more years. Both times, the techs were inquisitive, knowledgeable, and honest. Great service and great values make this company worth your business. read more

The tenants in my rental property were complaining mid-summer about their bedrooms being hot, so I read a bunch of reviews and chose BCS Air Solutions to come save the day. They sent a guy out, and he called me with his diagnosis. He proposed to install a fancy thermostat with sensors in each upstairs room. I let him completely finish. Then I said that the last time I was there, I noticed cold air flowing downstairs when only the upstairs thermostat was on. And then the guy said they could fix that by installing new dampers. I said okay and we forgot about the fancy thermostat plan. It must have been all that was needed, because my tenants never complained again. SO - I'm happy that they competently fixed the problem, but I can't give 5 stars when they missed the real problem when diagnosing. read more

We had an emergency where our condenser broke and the rest of the system was pretty much end of life; not something you want in the summer in Texas! Coulter walked me through options and recommendations and I settled on a whole system replacement. They started (and finished) the next day! The whole crew was very professional given the long and hot hours that day and even walked me through the new ecobee smart thermostats. Several payment options were provided and I even signed up for the twice a year maintenance and prevention program to keep my investment running top notch. Thanks again BCS Air Solutions! read more

BCS Air Solutions and Coulter are my go-to HVAC professionals in Brazos County! After getting the run around from another service provider (72 hours since the tech came out, called over a dozen times and no answers) Coulter patiently explained what he thought might be happening, explained exactly how they could help, and within less than 24 hours of calling him my AC was back up and running for a fraction of the cost quoted by the other provider. Don't go anywhere else! read more

They were awesome. They reviewed all the info on my heating and Air systems. Went over options and answered all my questions. Even addressed that not everyone has that much cash on hand for an A/C and heat replacement and explained the options they had for financing. They went over warranty and the space and size info for our unit (we know when we called them we needed a new system). Other quotes were not nearly as thorough or competitive. They were able to come earlier than estimated and quickly installed and got our system running. Even helped me get our new smart thermostat connected and installed on my phone. read more

BCS Air has contacted us saying there was a breakdown in communication somewhere. They are supposed to come out next week and make it right. To be continued... They came out today and changed out the ductwork. Now we actually have airflow. Hallelujah! Thanks BCS Air for making it right! read more

I have used BCS Air Solutions for many years in real estate inspections, investment and commercial property maintenance and personal HVAC needs. I trust them to take care of the situation at hand both professionally and in the most cost effective manner possible. Being one of the most expensive mechanical systems in a home or office we trust them to maintain our units as well as assist in replacement when needed. Karl and Coulter spend an incredible amount of their time explaining system operations to my clients and property owners. They leave you feeling like you can make an educated decision and are not offended if you ask questions. Their customer service is impeccable! read more

Absolutely top notch service! Requested an HVAC inspection for consideration in a home purchase and they were there in less than 24 hrs. Extremely professional techician/inspector. Found some things I didn't even know were "things" and wrote a comprehensive report with pictures that was delivered within 20 minutes. Invoicing and online payment made it all very convenient. Turns out our equipment is pretty decent shape but if we have any future issues, I know who I am calling. read more

The techs fixed me AC quickly, even came out late in the day to make sure I could have cool air in the house. Gave me different options to fix the issue and answered my questions. Great service. read more

We already weren't happy with you. Whoever did the inspection left the attic hatch off and the lights were on up there. If you didn't sabotage the duct work it had to have recently happened. I'm in menopause so if the AC isn't working properly, I call someone. The timing is definitely suspicious. When it became noticeable the AC wasn't cooling down as quickly as normal, we went upstairs and the attic room was freezing. We called our AC guy the next day and he came and fixed it. Everyone we showed your report to (builders, other agents, lawyers for said agents) agreed that it was unlikely. We have bought/sold houses in several states, maybe it's a small town thing but I have never seen an inspection that had an estimate attached to it to fix the things on it. At the very least, it should be a conflict of interest. That's when we should have gotten the 2nd opinion. Instead, we gave concessions to the buyer because I was tired of people being in the house and I just wanted to move on. That's on us. (Yes, my other review I used a pseudonym. EVERYTHING I said was true, I just didn't want to get harassed by you again. This time, real name still 100% true). It is my opinion that you exaggerated the inspection to make $$ and I would not recommend anyone using you. read more

This is a great company with great service. Karl is the best. He helped me with my inspection when I was going to buy my place and he warned me that the unit was old but I could get a little more life out of it. When it did start to go out, BCS helped keep it running a little while longer until it clearly needed to be replaced. Best thing was that while we waited for the unit to come in and for me to get on the schedule (which was only a couple of days) they came by and checked on the cooling while I was out of town and did a Freon re-fill for me so that place stayed reasonably cool. Karl and the team also helped me deal with my home warranty company to get some money out of them and also helped me get my rebate from the City of College Station. I highly recommend BCS Air Solutions. read more

Attention Realtors and home buyers and sellers. If you want an honest, fair HVAC inspection, DO NOT use BCS Air Solutions. Their top priority is selling brand new HVAC systems and trying to find every possible problem with an existing system. They used misleading pictures to manipulate a nervous, elderly buyer into believing that the HVAC system in the home they wanted to buy was iinstalled improperly, was not operating efficiently and needed to be totallly replaced. Two subsequent HVAC companies were hired to inspect the system and both companies put in writing that the system did not need to be replaced, was in good working order, and just needed a few minor tweaks. One of the most egregious pictures they provided was a close up of rust that made the drain pan look like it was ready to fall apart from rust. Another inspection company took a picture of that same drain pan that showed the WHOLE drain pain and that rust was a tiny spot in one corner. The tactics Air Solutions used caused the homeowner to either lose a cash sale or give the buyer an unwarranted credit for an unnecessary, over priced top of the line whole new HVAC system. Air Solutions is unethical. read more

Amazing! Fast, friendly, professional. I needed service today, and got it. Wow! I requested service through Air Solutions' website. I then sat back expecting to wait for a phone call from a scheduler to get me on the books for some time; not today. Well, I did get a phone call. Low and behold, it was less than an hour from placing my online service request. The tech was letting me know he was on his way with an ETA of 10 minutes. He was professional, friendly, and knowledgeable. He fixed my furnace lickety split and it didn't cost me an arm and leg. I hope I don't need their services again, but I won't hesitate to contact them if I do. read more

Coulter and his team just installed 3 HVAC units in our home. They are an excellent company to work with. Professional, knowledgeable, honest and responsive. They installed the units in one day and did an excellent job, insuring everything was installed and working properly. We are happy we met Coulter when he did our HVAC inspection when purchasing our home. He was so thorough and responsive to questions. This is truly a great company and I highly recommend them. read more

Absolute scammers! They tried to charge me $250 a pound to refill the coolant in my ac. I was like $750 for three pounds of coolant. It is insane! They told me lies about how they don't make the type of coolant my ac requires. They tried to get me to purchase some kind of special converter so my ac would take a cheaper form of coolant. I ended up just paying for their services and didn't let them fix anything. I called another honest AC repair service and I only paid $50 a pound to replace my leaking coolant. The repairman said that it was Ludacrus the amount they were trying to charge me. He said the point of business is to be honest, to keep the faithful customers, not to scam them or alienate them. Listen to your intuition guys! read more

BCS Air Solutions has done H/AC work for my home for several years. Beginning with the initial renovations in my home built in 1968, Colter and Carl found an innovative way to install duct work for both the baths, which had no prior duct work to them. This was no easy task. Two years later the relic interior and exterior H/AC units bit the dust. Colter gave me detailed options on replacing the units and Air Solutions did a great job of installation. Not only was my home cooler in the summer and much warmer in the winter, my electricity bill lowered over a $100 a month!!! Worth every penny of reasonable price I spent! I highly recommend BCS Air Solutions. Susan R. read more

Terrific responsiveness, very clean and professional installation of the air handler in my attic. They left it so clean it looked like an original installation. It's always a treat to see quality work being done. Helpful, informative, thorough, no B.S. Recommended. read more

I was having issues with my ac blowing hot air and called in the morning. They showed up within a few hours, troubleshot everything quickly, and explained what need to be done. Great service read more

If I could give a 100 star rating I would. Can not say enough great things about this company. They did our HVAC inspection for the house my husband and I purchased. Karl was amazing. Three months into owning the house the AC stopped blowing out cold air. The house came with a home warranty so I called them up and they sent out a company located out of Houston that had to make multiple trips, each time fixing another this or that (because apparently they didn't really know what the issue was). Finally I got approval to go through a company of my own choosing so I came back to BCS Air Solutions and within a matter of minutes Travis knew my issue (clogged drains) and now I have my AC back!! (We have been without our AC for the last 2 weeks thanks to home warranty.) I am beyond happy with this company! They are going to be our go to from here on out! Absolutely amazing! read more

I recently received a quote from this company because they told me I had a leak in my coil. The quote was for $2,100 and I was told I should have this job done asap. Naturally I wanted to get a second opinion and I'm glad I did because I found out that the part they were charging me for was marked up 3x the cost it should be. I also found out that they put too much freon into my unit ( I needed more because I had a "leak") when in reality there was no leak in my unit and my unit was working twice of hard because they over filled it with freon. So this $2,100 job that I just had to have on my ac unit was never needed. Although I was not pleased with the original service received I will say that I was impressed with how the situation was handled. The owner took the time to personally contact me to discuss the situation at hand. He made it a point to make things right and had nothing but good intentions . I personally was shocked that a company took the time to do this and although we started off on the wrong foot the management addressed this concern and I was exceptionally pleased with the customer service that was provided from that point forward. read more

The a/c went out at my shop so I gave BCS Air Solutions a call. In less than an hour they had someone at my shop and then 15 minutes later, the a/c was back on. I can't say enough about this company's customer service. No one else would have taken care of me like this. read more

BCS Air Solutions has been awesome to work with. We have had them work on both our personal homes and some of the properties we manage- all great experiences. On a Sunday at 5pm I got a phone call from a tenant saying her AC was out. Called BCS Air Solutions and within 15 minutes they had someone out to the property and had it up and running in no time. Their customer service is above the rest! read more