In September of 2025, we had this business come out to service our air conditioner. We had no…read morecomplaints at that time. Six months later I noticed that they had been taking out payments of $25.00 per month for the past six months. When I called to inquire about this, the owner wasn't even available to take my call but I was told she would call me back the next day. I was trying to deal with Wells Fargo bank about the charge and could not put this off. When I told the person taking the call, I would turn this charge into the bank for fraud, she called me back in 10 minutes. As I was talking to her, I hadn't yet realized that they had been deducting these payments for 6 months. The owner pulled out some contract written up by a technician named Ethan. Ethan supposedly had written out the contract in such detail, as to cover this business's maintenance contracts, that it was confusing to my husband who is elderly and he didn't even realize what he was signing. The owner said she had been calling us for months to send a tech out here to check on our system but yet never left a voicemail, email nor did she send a follow letter. I did leave a local review as to which she responded defending the company's policies but again she did not follow up with a response by email or letter. She did however, respond online where people can see reviews but cannot see emails or correspondence. After I finally saw what she posted 8 weeks later, which was to defend her company making themselves out to be the victim I decided to pull the local review only because CS is a small town that tends to side with local businesses and so I decided to review her on a more diverse website. If you read other local reviews you will see both positive and negative reviews, so I will let you decide if you want to do business with them. I have not only dealt with businesses in Tx but in two other states I have lived in. I have also been doing business with small business owners in CS for 20 years and never has this happened nor did we find ourselves locked into a contract where my husband did not realize what he was signing. I do take responsibility for not checking my credit card charges more thoroughly or I could have stopped $200 worth of charges that we did pay. I decided only to persue this to protect those less fortunate so as not to sign something they did not understand.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

Great experience! Our A/C went out one summer night, so the next morning I left a voicemail with…read moreR&R. I got a call back half an hour later, set an appointment for a couple hours later, and had working A/C by the afternoon. (The issue turned out to be a replaceable part on the outdoor unit.) Price was very reasonable, service was fast, and the people were polite and knowledgeable.

They came quickly and even provided me with quotes for future work worth considering.read more

They performed carpet cleaning for my home to a high level of quality and good value of which I am…read morevery satisfied with. I highly recommend this company.

Did a great job steam cleaning my carpets. Contacted a few different companies and Steamatic had…read morethe most affordable prices. Each employee that I interacted with was so kind and helpful!!

Thanks, Cody, for helping get my parents AC back up and running. Cody came out same day and was…read morevery courteous. Luckily the problem was minor and fixed very quickly. I would definitely recommend for anyone in the area.

Placed a call to make a service request. Received a call back from Richard within 2 minutes and he…read morewas at our house within the hour........Very impressed with Richard at CCH&A. He discovered issue with the HVAC unit at least two other companies had overlooked and I thought price was reasonable.

This business is a scam. You would do well to contact the BBB before hiring them. They do sub-par…read morework and use out of state loan companies so they can tell the loan company they've finished the job so they can get paid. However, your work isn't done and they're long gone.

When I tell you Mr.Stewart is an amazing business man and person. He was very attentive to what I…read moreneeded to do to get the job done. He showed me what needed to be done , gave suggestions and very clear instructions. If you are having any bed bug issues please make sure to notify Mr. Stewart , he will do his best to work with you !

The bedbugs frequently held conventions at my house for all their friends and relatives. It…read moreseemed hopeless. A big name company came and sprayed twice. Called Bed Bug Texas. Bed Bug Texas were completely professional in promptness and reliability using the only good treatment - heat. The house is now bug free and safe from bugs of all species and denominations. Larry Bi