If I could give this hotel more than 5 stars, I would! When did Kenosha get so classy? This hotel…read morewas gorgeous and CLEAN. SO CLEAN. I instantly felt at home. We used to live in Kenosha and knew this building as the Heritage House when it was rundown. Since moving away, they have done a beautiful job restoring this building. The decor was swanky and classy. Everything was so clean. We booked a double queen room. The beds were comfortable. There was a mini fridge that we used for leftovers (Valeo's!!). There was also a desk that my husband was able to use for working remotely. The black out curtains on the window were legit. The room was very dark at night and into the morning. Also, the ceilings were concrete which made the room SUPER quiet!! That part was also a relief because we have a toddler and his stomping around was not loud in this hotel. Amazing! The staff was always very friendly on our way in and out of the building each day. I would recommend this hotel to anyone and everyone!!

I booked this hotel in early January for an April 24-26 stay and received a confirmed reservation…read morefor a Premier Suite. Then, just two days before check-in, the hotel canceled my reservation. I specifically chose this property because of its proximity to the starting line of a race I was traveling for. With such short notice, there were no comparable options left nearby, and I ultimately had to cancel the trip altogether. While my money was refunded, there was no apology, no explanation, and no effort to offer any accommodation or alternative solution. Canceling a confirmed reservation at the last minute can seriously disrupt travel plans, and that's exactly what happened here. Very disappointing experience.

It's a great hotel with an amazing staff. Every part of The location was nicely kept and clean…read moreincluding the outside and parking lot. I was greeted with a warm welcome, a great smile and gift bag. My room was spacious and even though it seemed be filled with guests I had no issue with noise or getting a good night's rest. The breakfast was awesome and the hotel manager was friendly and accommodating along with the entire staff. This will be my stay choice whenever im in town. Thank you Tina and Merlin

There was a conveniently-located ashtray outside the main entrance for smoking cigarettes. I don't…read moresmoke cigarettes, but I appreciate the thought. The breakfast started at 6AM and went until 10AM. I made sure to stay for the entire duration and eat my money's worth. I've never felt such a comfortable toilet seat. I'm new to town, but this Hampton Inn almost guarantees that I will return. I rate the Kenosha, Wisconsin Hampton Inn & Suites five stars.

first, when I called and asked about a hot tub, they said yes they had one, when we arrive the next…read more hot tub was repair. The big beautiful TV in our room and maybe 15 channels only. The HBO movies would have been nice however you could not find the name or any information on the movies that were playing already. There was no way to start a new movie you just had to drop in wherever the movie was at that point. I have traveled a lot never seen a with a TV restricted so much.

This is a newer hotel and it is close to pretty much everything! The rooms are huge! Clean,…read morefriendly staff, and the breakfast was ok. Nothing great. But good. The cost was more than usual but I would stay here again.

Kyree B was amazing! He was helpful, knowledgeable and made sure we were accommodated during our…read morevisit. The hotel was nice and updated. Well lit, stocked market, clean bathroom and nice large parking lot. Located directly across from a large shopping outlet. Good hotel choice for family vacation and shopping. Recommended. Thanks Kyree for your help!

This property had everything i needed during my stay. The staff was friendly and helpful,…read moreespecially in the restaurant located on the first floor. My room was spacious with two queen beds and a sofa bed and the bed was comfortable and the room was clean. The hotel was across the street from the outlet mall for shopping and there was a few fast food restaurants located near by. They also have a small store in the lobby area for late night snacks and beverages. The location was located right off the interstate highway for easy navigation in and around Kenosha County. Overall a great Hotel that I will definitely stay at again.

All I knew about Kenosha was the outlet malls and my favorite Kenosha Band, "Would You Kindly"…read more When the band was scheduled to peform at this hotel, I was excited to make a mini-vacation out of it and booked the night before and the night of. I heard that parking at Kenosha's lakefront and all over the downtown area was abundant and free and they had nice museums and restaurants so I was pretty excited. The charm of street cars and trolleys was a plus. Indeed it was such a nice little town with friendly people. The visitors bureau was just across the street from the hotel and, Jake, at the front office was great. He offered incredible suggestions for our visit and I just loved it! Now what can I say about the hotel...the hotel is in a prime spot in Kenosha. It's the only hotel on the water and most convenient to downtown...walker's galore. If I knew the harbor was prime location for fishing I would have brought my fishing poles! The staff is pleasant. But you'd think they could do a little improvement on the worn furnishings. The lamp by the bedside was smashed and yellowing. Immediately you just get a feeling you're in a "trashy motel". I get you are on the lakefront, yes, you have that advantage so you really don't have to do anything to get people to come. But you know if you just replaced that damaged aging lampshade I wouldn't have felt so disgusted. I believe this is one of the prime spots for entertainment in Kenosha. There were scheduled comedy and musical acts so that's another draw to the hotel. As I stated in the beginning, I came to watch "Would You Kindly" and I think its neat they provide this venue for the public and entertainers alike. The free breakfast was the typical contiental fare. They had a pancake machinine inistead of the familar waffle machine. Very clean and orderly. I felt no sense of negativity from any of the staff. I would have rated this higher if management would put more pride in thir hotel and give their customers a better impression and feel more welcomed just making simple improvements. Because of the location, I will come again but only because I don't really have a choice.

My husband and I had to attend a Celebration of Life gathering in Kenosha and booked 4 nights. We…read morehave been to this hotel in the past under different owners and we liked the fact that it is right by the lake and has easy access to restaurants. The problem started with a very slow draining bathroom sink with scum coming to the surface and a calcium build up on the shower head. The floors were filthy and maid service was every other day if requested the night before. We did request that the floor be mopped, but it remained dirty. The bathroom door knob was held on by one screw and the entry door had pry marks. It was't all bad. The pillows and bed were very comfortable and they provided a decent free Buffet breakfast every morning. We won't be staying here again!

So beautiful! Stayed during the fall two years ago. The sunsets on the water were our favoriteread more

I almost felt like home, the lake view is amazing! And the rooms are vary comfortable. The staff is…read morevery friendly. We got wine, roses, strawberries and champagne for a very good price.

I stayed at Candlewood Suites Kenosha for a 20-day business trip. I chose a room with a kitchen…read moresince I needed a long stay. The room was quite spacious and clean, although many of the facilities are old and haven't been updated in a while. However, housekeeping only comes once a week, and the bathroom amenities provided aren't enough for seven days. You have to go to the front desk to ask for more, and they only give you about a three-day supply each time, which feels a bit stingy. When I first checked in, the garbage disposal under the kitchen sink wasn't working, so it seems the staff didn't check the room properly before guests arrived. Overall, if the room rate were under $100 per night, I'd say it's fair. But given the current price -- with no breakfast and no bottled water provided -- the value for money is not very high.

Staff was amazing, rooms were spotless. They even had a cute little welcome bag for my dog. Thank…read moreyou Alannah and Madison for all your help.

We really enjoy our stay! The front desk staff especially Sonny and Crystal our very knowledgeable…read moreand friendly ,and both housekeeping and maintenance have been great. Everything has been well taken care of, and it makes our experience very pleasant.  The hotel bar is a great place to relax and the breakfast offers a good variety of options. Centrally located within walking distance to a variety of reataurants . Highly recommend.

This has to be the worst one yet. When we walked in, the heater was on scorch and we couldn't…read morebreathe for about half an hour of running the air conditioner.The bathroom is so small, you have to shift around the toilet just to close the door. They put us in a room that is on the top floor and the farthest to walk. I have had my trash in the hall for two days with no one emptying it. She tub and shower have black mold spots, and there was a pee stain behind the toilet when we got here. The beds are hard as a rock and half pillows. Here's the creepy thing. There are 3 count them 3 sprinkler heads in this room, and it has those heavy picture frames that makes you feel like someone is watching you. I have stayed in some really nice Best Westerns, but this one is shiny on the outside and creepy on the inside.

Visited for a work trip and had a great experience. My room was cleaned every 3 days. Each room has…read morea microwave and mini fridge with a freezer inside. There's free water (cucumber or lemon infused), hot water, and coffee (regular and decaf) in the lobby. The free breakfast was delicious and the staff kept the breakfast area clean. They had 3 breakfast meals in rotation and fruit, mini muffins, oatmeal, cereal, hard boiled eggs, juice, waffle (ready to make). -sausage pieces, scrambled eggs, mini flour tortillas -sausage links, scrambled eggs, French toast -sausage patties, scrambled eggs, biscuits and gravy I had an issue with my room key and the front desk was able to fix the issue. They have someone at the front desk 24/7 so there's always someone available to help you. I was even able to order something on Amazon and the front desk held it for me till I returned back that night. There's a laundry room and it was pretty easy to use. My only concern was that another guest called my room and all my other coworkers rooms at 4 am. It's a little concerning that people in other rooms can call each other through the hotel phones.

Clean, comfortable rooms. Polite staff. Good breakfast. Very pleased with my stay.read more

Stayed here a weekend in October as it was the perfect central location of where we wanted to be…read morethroughout the weekend. I'd say from the moment we checked in to checking out, staff were very friendly and would say hello and bye each time we came and left, it felt genuine as well. It really added to the great experience. Room was clean and fairly spacious. It was equipped with a mini fridge and that was perfect for storing our cold items. TV was Netflix capable which was a nice addition. We had to call down for towels one time and a staff brought up towels within 5 minutes. Continental breakfast was included with the stay and many different options were offered. Nice clean dining area to sit at and enjoy your morning meal. Lori was so kind and chatted for a while. She was also so kind to share a jalapeño egg muffin on a day it wasn't on the menu and I'm so appreciative. It was absolutely delicious. I'll definitely stay at this hotel again.

At first I really loved the place. Modern rooms. Comfortable beds. A huge walk in shower. The…read moredispensers in the shower for shampoo, conditioner and body wash. Super friendly and helpful staff when I checked in. Free breakfast was decent. Eggs. Cereal. Fruit. Pastry. Lime water or ice water in the lobby. I have 2 gripes. 1). I was there for 4 nights and got no housekeeping. Apparently you are supposed to get housekeeping every other day but they forgot me. So I had to empty my own trash and had to go fetch more toilet paper on my own 2). The refrigerator was way to cold and froze all my food. No option to change the settings. Only option was a button that turned the fridge off for 8 hours.