I would not recommend this daycare to anyone. Management is horrible. The director is OK with her…read moreteachers being rude and bullies. I had a problem with one of the teachers and instead of the director having a conversation with the parents and the teacher she refused. She thought it was a better option to talk to us separately. One of the problems I had with the teacher is she sent my Child's underwear home with literally poop in it. Another problem that I had was knew that my potty trained yet she sent him home in underwear and I didn't know about it until he had an accident. This teacher does not know how to communicate. The way she dresses is inappropriate for a daycare center.I said something to the director her response back to me was this isn't an excuse, but I think she picked up bad habits from the other teacher that was there for years! (She works in the school district now ) my child didn't even belong in this class. It was for the older four-year-old. My kid just turned three in August and when I asked why the teachers weren't moved, so my kid could go to his class that he's supposed to be, I was told she likes the teachers where they're at . if you go on Google the assistant director gave Kids Cottage a five star review yet she has no kids. It's a shame because this place is really nice, but it is ran so poorly by management. Management gossip about other employees to other employees. they even gossip about all the children and the the parents To each other. I literally had a teacher tell me that they all really need to stop gossiping about children to each other . They also will call me and tell me my child has a fever. I'll come pick my child up. Took my child straight to the doctors. No medicine was given and the doctor tells me my child has no fever. My pediatrician told me the same thing about Kids Cottage and another parent has gone through the same thing. I also told the director that I was pulling my oldest child out of there because of this teacher, and because I said that to her she insisted on kicking my baby out as well. I come in there to pick up my children The assistant Director gets in my face will not let me go grab my children deletes me off this app called brightwheel I don't know the last time my baby ate. I don't know the last time my baby was changed. This director treated me like this 5 years ago when this lady decided to grab my child after I told her to get off my child. the director threatens to kick me and my child out one of the teachers literally grabs my child and tells the director to stop that she's scaring the children Never got an apology. Never got talked about it again. I even wrote the owner and never even got a response back. I was even asked last year to write a review on Kids Cottage by management!

They are very expensive. A lot of hidden fees. We were not impressed with their camp weeks. They…read moredid nothing with my granddaughter in camp that aligned with the week they were promoting. Most the time they just threw my granddaughter outside to play on the playground. On the 3rd day of camp an adult stole my granddaughter's sweater out of her cubby. Kids Cottage "claim" to have working camera's. They were very aware that the sweater was stolen and by whom, they told us so, but refused to do anything to get it back for us or tell us who did it so we could get it back. Also there seemed to be no one monitoring who was coming and going from the daycare. There was no sign in sheet to use when you drop off or picked up your child. There always seemed to be new staff members at the front desk and in the classrooms when we dropped off and picked up our granddaughter. Twice we could not pay for camp week, and had to come back the next day to pay, because the girls at the front desk said they were new and did not know how to take payment. This camp was not a positive experience at all.