My husband and I purchased a new vehicle from Buick & GMC, Myrtle Beach. We were very nervous, as this was our first purchase of a new vehicle together. Mr. Matt and Bryant were beyond amazing and made the entire process so smooth! I would definitely recommend these guys; they will make it all worth it! read more

Walked in to get an oil change and walked out with a new truck. Finances guy Joe and salesman Sam couldn't do enough for me. So easy, so professional! Will always go back. read more

Fire the female service writer. What a joke this place is. Asked for alignment and oil change she told me it did not need an alignment and they never changed the oil. When I ask you to do something I expect it to be done, took car to bell and bell in little river and they took care of everything oh and it was out of alignment. Stay away from this place read more

I recently made an appointment with Beach GMC in Myrtle Beach, to have my 2021 Sierra pickup truck serviced. When I arrived at the service department, I told them there was a small quarter size corroded area on one of the chrome rims around the valve stem. I left the truck with them to be repaired and went home. I was never notified on how they planned on repairing the chrome rim, as it was under extended warranty. (The dealership continues to blame the extended warranty people which is wrong it falls back on the dealership. I checked with other dealership and they agree it's the dealerships responsibility). A few days later I was notified to pick up my truck. I was extremely upset and shocked to find out ALL FOUR CHROME RIMS were painted, and the corrosion was never repaired it was painted over. They never notified/called on how they planned on repairing the rim. I would NEVER have approved this! I don't understand how they could just take it upon themselves to paint over the corrosion and paint all four rims without my acknowledgment. (There wasn't anything wrong with the other 3 rims) I contacted and spoke with the service manager, as well as the general manager to my disbelief they said this is practice and nothing could be done with chrome. I asked many times why wasn't I called because I never would allow them to paint my chrome rims. They told me to bring my truck back in and that they would remove the paint. A few hours later, I received a phone call from the service manager to pick up my truck. I was told they could not remove the paint without damaging all the rims. I'm still in shock that they damaged all my rims and won't replace them with new chrome rims and my vehicle has depreciated due to their negligence. At this point my only option is to notify and report this to the DMV, BBB, FTC and the attorney general. I recently made an appointment with Beach GMC in Myrtle Beach, to have my 2021 Sierra pickup truck serviced. When I arrived at the service department, I told them there was a small quarter size corroded area on one of the chrome rims around the valve stem. I left the truck with them to be repaired and went home. I was never notified on how they planned on repairing the chrome rim, as it was under extended warranty. (The dealership continues to blame the extended warranty people which is wrong it falls back on the dealership. I checked with other dealership and they agree it's the dealerships responsibility). A few days later I was notified to pick up my truck. I was extremely upset and shocked to find out ALL FOUR CHROME RIMS were painted, and the corrosion was never repaired it was painted over. They never notified/called on how they planned on repairing the rim. I would NEVER have approved this! I don't understand how they could just take it upon themselves to paint over the corrosion and paint all four rims without my acknowledgment. (There wasn't anything wrong with the other 3 rims) I contacted and spoke with the service manager, as well as the general manager to my disbelief they said this is practice and nothing could be done with chrome. I asked many times why wasn't I called because I never would allow them to paint my chrome rims. They told me to bring my truck back in and that they would remove the paint. A few hours later, I received a phone call from the service manager to pick up my truck. I was told they could not remove the paint without damaging all the rims. I'm still in shock that they damaged all my rims and won't replace them with new chrome rims and my vehicle has depreciated due to their negligence. At this point my only option is to notify and report this to the DMV, BBB, FTC and the attorney general. read more

Beach Buick GMC - Car Dealers Near Me - Myrtle Beach, South Carolina

Came to Myrtle Beach on vacation ended up leaving with a new truck thanks to our Amazing salesman Donta M.L.Hunt this guy was totally awesome from the greeting to the thanks for allowing me the pleasure of working with you He went over and above to make sure the the truck my husband purchased was the best fit for him no pressure he took the time to get to know him and what he was looking for in a truck explaining everything step my step as we were from out of state (VA) I see why this man was salesman of the month so many times it shows in his attitude he loves whst he does it's not about the commission for him and if it is you wouldn't know it we went to another dealership before stopping by Beach Buick GMC and so glad me made the second stop. If we are ever in need of another vacation vehicle purchase we will contact Donta Hunt again Top Notch Salesman and great guy. Stop by and say hello if you are ever interested in getting a vehicle tell them the VA Days sent you You will not be disappointed read more

Beach Buick GMC - Very happy - Car Dealers Near Me - Myrtle Beach, South Carolina

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This review is for their service department only, we bought a used GMC pick up truck from their sister store across the street Beach Ford, we needed a tonneau cover installed and Beach Ford said better to have their GMC dealership install it. I stopped at the GMC dealership, they had to order the cover and called me when they had it, they new we were leaving on a trip shortly and said on my off day Friday they had no appointments and would work me in. When I was there, they said could be 3 hours, luckily they had a very nice waiting room with free water bottles and free snacks, I read my book for about an hour and the lady (I forget her name, from service department) came into waiting room about an hour later and told me my vehicle was ready. Great service dept and customer service. read more

I've brought my son's Buick in three times for oil changes. These were a pre-paid oil change package he purchased when he bought the vehicle. Oil change #1 April, 2024: Told when I booked the appointment it should take one hour. Three hours later I was still in the waiting room. When asked how much longer, was told, "they were busy" Oil change#2: Fall 2024 similar experience. Oil change #3: April 2025. Told it would take no more than one hour. Dropped off at 9:00AM and their driver was going to pick me up once it was finished. At 11:00AM I called, no answer in Service. At 12:00 I called, no answer in Service. At 1:00 and 2:00 I called, no answer in Service. It is now 4:00PM and they close in one hour. I have to take an uber there and hope for the best. Definitely would NEVER buy prepaid oil changes from this place. They need a manager in the SERVICE DEPT and in the entire place. No one answers phones, no one can answer questions. Very poorly run. read more

This is a shout out and recommendation for Beach GMC. I want to thank Nick Desmond for a job well done. Nick is a great salesman. Dallas worked out a great deal and Mark finalized the financing expeditiously. I have been using the Service Dept for 4 years and now I had the pleasure of buying a car from Beach GMC with the excellent work of Nick Desmond along with Dallas and Mark. Great job guys and thank you for making me a very happy GMC owner. This is my 5th GMC vehicle. read more

I took my truck their for repairs. I didn't realize their grade with BBB is a D+ and google review is 2.3. after over half a dozen times of being in their shop within a 2 month time, my truck wasn't fixed and other things were wrong when I picked up each time (sensors going off and door mechanics not working). Almost $3000. later, I took it to another dealer and they fixed the initial problem for a little over a $1000. but didn't fix what Beach Buick caused. read more

Terrible service department! Made an appointment for service, told them I was waiting for the car. It was a simple short software upgrade. After an hour, no one had touched it. I questioned it, and got snarky comments from Tracey. You can't book a "waiting" appointment without having a tech available. It reminded me of why I work on my own cars. They should hire competent service writers. I BET there was a tech back there working on a car promise for 5:00 that could have clocked off and hooked the car up, and let it download. I have 45 years experience, these guys are the worst! read more

This was a terrible experience. I felt like I was in the 80's with this old-school tactics. The person that greeted us was complaining to us about his coworker who grabbed the Spanish customer before he did, he likes the Spanish customers because they pay cash. I could not believe he was telling us that. We could also overhear the customers at the finance desk getting completely pressured to not leave and go to lunch before they make a decision. We left and went to the Buick dealership in Conway for a very pleasant experience. read more

I feel like I received a fair deal on my trade and on my Mercedes Benz purchase. After the purchase, I noticed an issue that I had not seen in my initial walk-around. When I brought this to their attention, the General Manager, Dallas Maxwell, corrected the situation in a timely and satisfactory manner. The service manager was informative and patient, taking the time to explain the initial issue. Mr. Maxwell stated that he wanted only happy customers, so he did not hesitate the address my concerns. I appreciate the customer service. read more

Beach Buick GMC has done a lot of work on my vehicle over the past year. They are very knowledgeable and I intend to return!

My local GMC dealership is impossible to get an appointment at and if you do, the work won't actual get done. (You pick your car up and they tell you they couldn't do it.) When we came to the beach, I saw this dealership and decided to call them. I'm so glad I did! They were so good and got my car fixed so quickly. Highly recommend! read more