Thank you Beach Ford in Myrtle Beach, South Carolina and now I'm looking for a repair replacement shop. I took my 2019 Ford Ranger to Beach Ford in Myrtle Beach for a 70,000 mile transmission fluid flush and a couple other things spent over $3000 2 1/2 months later I started hearing this strange noise. On the third month I started to get this jerking and hesitation. At first, I thought it was just a bad gas. On the 4 month my transmission light came on. I looked underneath my truck and I had this fluid everywhere. I took it to the dealership, Beach Ford. Jon the man behind the counter was so rude and so inconsiderate. He told me that it will take about 3 to 4 days to look at. I asked him if I could use a loaner car, he immediately jumped and said no. I explained to him that I need to get to work. He replied back to me and said I'm sorry, but that's not my problem. I immediately went on my phone and started looking for a rental vehicle. Unfortunately, I can't not remember the man that worked in the loaner vehicle department. He asked me if I needed a loaner and he was extremely nice and grateful and set me up with a loaner within 30 minutes. The rude man, Jon called me about four hours later and told me that I need a new transmission $9600. It's going to cost. I immediately went back to Beach Ford can I explain to him? I just had my vehicle serviced in here and they flushed out the transmission. Again, he was rude and told me that's not my issue. You just have a bad transmission. Now I am looking for a transmission repair replacement shop. I don't think I will ever come back to Beach Ford again. read more

TRASH! Call Conway Ford ASAP! Had a safety recall and they refused to send a mobile mechanic for a steering wheel being detached nor would they cover a tow. They wanted me to essentially pay out of pocket to get my car to them for something ford did wrong. I called Conway Ford per guidance of literally 15 plus people and within 10 minutes, I have a mobile mechanic coming to me to fix not only that but four other recalls. Nothing out of my pocket. If it has to be longer than a mobile mechanic they assured me towing AND a possible rental assistance is possible. Call Conway!!!!! read more

Buy from another dealership. Currently have expired tags and Gm Cliff Keener could care less. Said its only a couple days expired. Avoid this dealership. read more

Initial review was positive, but upon reviewing the major drivetrain warranty, it was incomprehensible. Obtaining a copy was difficult, and it was eventually sent via email. My overall post-sale experience was unsatisfactory. read more

My name is Michael Picanzi, Yesterday, August 2, 2025, while at the Beach Ford Auto Dealership located on Jason Blvd in Myrtle Beach, SC, my wife & I suffered the most horrific, unethical sales experience in our 62 & 65 years of living, where we were straight out, and boldly LIED to, with no shame, by three of the most UNSCRUPULOUS business/salesmen we've ever met. I am a successful & highly respected 65-year-old (retired at the the age of 60) businessman and I can modestly say that I enjoyed great success in my career as a very honest businessman and salesperson who would never compromise my integrity for the sake of money or to close a deal.mTo be clear, I was NOTa car salesperson. I accomplished my early retirement by being an expert on my products, which were associated with the coffee & purified water industry. More importantly, my success was due to the long-term business relationships that I was able to develop with my clients based on trust & loyalty. This was the resulty of my uncompromising goal to always strive to treat people/clients with the same honesty and respect that I demanded from others. I was not a "Sales-GURU" but instead I focused on P.O.S. (Positively Outrageous Service) and by treating everyone as I would want to be treated. There were 3 employees that my wife & I tried to work with at Beach Ford on Jason Boulevard in Myrtle Beach, SC., who were responsible for our unacceptable treatment: - James Brown (Sales Supervisor) - Anthony Small (Sales Assistant - Director of Sales (I did not get his name) All three of them are the most UN-ethical and morally corrupt people we have ever dealt with. Her'es why: We had an agreement with a locked-in price for purchasing one of your Lincoln Aviator's as long as we arrived at the dealership by 4:45PM yesterday. I even offered to give my credit card info for a deposit to hold it for us, but Anthony told us it was not necessary; just for us to be there by 4:45PM. We arrived a few minutes early and they had shown our car to another prospective buyer and told us it was sold. James Brown & Anthony were in the process of filling out the sales paperwork for the other buyer. When I brough it up to both James ans Anthony, James asked Anthony: "did you tell them they didn't need to put a deposit on their credit card to hold the vehicle". Anthony said yes, I did. James then proceeded to repromand Anthony in front of us and told him he should have and should always check with him before telling a customer that. At that point, I thought the issue was resolved and that we would be the rightful buyer of the vehicle. But then, all of a sudden, both James & Anthony disappeared from the showroom floor desk/station where we were conducting our business. After a minute, I decided to look for them, and I witnessed them both in a glass office with another 3rd man (who turned out to be the Director of Sales - I didn't get his name). They were talking. In the very next glass office, was the other buyer with another, 4th person, who seemed to be filling out paperwork. When James Brown & Anthony Small returned to my wife & I at the showroom desk, the Director of Sales was with them. He looked at me & my wife, and with a straight face, he asked Anthony the same question regarding his statement to us that "we did NOT need to place a deposit to hold the car until 4:45". He asked Anthony: "Did you tell them that?" This time, Anthony said "No" - he BOLDLY, STRAIGHT-OUT LIED!! I will be sharing this as a NEGATIVE REVIEW anywhere and everywhere I possibly can. You have supervisory employees (James Brown & the Dir. of Sales, who are aggressively coercing underlings (in this case: Anthony Small) to lie in order to sell a car at a higher price; after already having a legally-binding verbal agreement with a previous buyer. Anthony Small told the complete, and honest truth when he answered "YES" when he was first asked by his immediate Supervisor, James Brown, and in front of us and other customers, if he told us there was no deposit needed to hold our deal for buying this car. He was then pressured by two others (James Brown & the Dir. of Sales) in a private meeting to change his answer in order to disregard our purchase agreement. Michael A. Picanzi picanzi@comcast.net 508-631-4706 read more

Buyer beware ! New 2025 Ford Lariat with an engine problem. The truck is not driveable and the first appointment available is 12-30-25. No loaners available and today is 12-09-25. I have a 70K trophy sitting in the driveway for 3 weeks. Do your homework on dealerships and Ford issues. You are always going to have problems........it's how you handle the problem that matters!! read more

Once a sale is FINAL its FINAL. Don't expect them to return calls, emails or texts. We will have our Mustang serviced elsewhere. While purchasing the vehicle the Beach Ford Salesperson told us they answer all their calls & return messages directly - they do NOT. Our 2024 pre-owned vehicle showed 36% oil life remaining. When we called the response was " I CAN ONLY TELL YOU WE PAID FOR AN OIL CHANGE. IF THEY DID IT OR NOT, WE CAN'T SAY. LOOK AT THE OIL". This is NOT a satisfactory or professional response. We drove the vehicle 8 miles home & noticed strands of the steel belt protruding out from the rim & a tear in the right front tire sidewall. This is when they stopped responding to calls, emails & texts. What type of Dealer is afraid to discuss the quality of the vehicle they sold? Certainly, they inspected it? Buy elsewhere and get the quality support you deserve. read more

I own a 2020 transit with a repeated issue of water getting onto the spark plug. I have received repeated poor service and promises from Beach Ford and still given temporary fixes. This manager Fred, i believe is his name, will talk in circles without answering direct questions and provide temporary fixes. This company refused to continue to fix the issue of water in the spark plugs until I changed a brand new windshield, $ 1000, and water is still getting into the spark plug. This is an ongoing issue without compensation of rental car or windshield. Their customer service to people walking through the door is to ignore them...no good morning, no we'll be right with you. That is the very least they could do. Crystal is absolutely the rudest employee read more

I had a very positive experience with the service department at Beach Ford. Service advisor. Russell Tarr was excellent. He worked with my warranty company and everything went smoothly. Complete AC repair highly recommended. read more

I stopped in the dealership today 8/27/25 to seriously purchase a new truck. As I entered I noticed several employees who looked directly at me without saying a word. I walked around the showroom for approximately 10 minutes without anyone checking to see if I needed help. I walked by the front desk several times where three male employees were seated , one was speaking to an individual and the other two were looking at their computers while glancing up to see me without saying anything. At this point in time I left the dealership without anyone saying hello, may I help you, kiss my ass nor a goodbye. Evidently the dealership doesn't need my money. One thing for certain is I will never step into that business again......... read more

From the moment we called, from out of state, Gianna in the internet sales department was kind, courteous and very professional while staying on top of every detail for the internet purchase. She turned me over to Carm Franck to finalize the sale. Carm picked me up from the airport, was very courteous, personable and professional as well. The '23 Dodge Charger was perfectly described and there were NO disappointments with the vehicle or the process. They had me heading down the road within 90 minutes of my plane landing in Myrtle Beach. I would recommend this group for any local or out of state purchases! read more

Easy to schedule appointments. Work done as requested and in the time promised. Staff easy to talk to.

They make promises then lie to you. Told me they would add keypad to my car. When I went to pick it up no key pad in stock. Two weeks later when I came in I was told that it will not work. Then it took two weeks to return my money. Nothing but lies!!! read more

Keith the Salesman was awesome, not pushy. We were looking for a used pick up truck to tow a 5th wheel. First we tired a used Ford but it had issues, I had my own independent mechanic check it out and it had some issues, when I returned after they let me take it home for a day Keith who was awesome was not there and we decided to go with a used GMC. When Keith was not there there was a very arrogant guy at the desk telling me there was nothing wrong with the Ford pick up as they had their mechanics check it out before putting it on the lot for sale. When I texted Keith he was very cool with us trying a different used vehicle to take home for the day, Had the used GMC checked out by our mechanic and he said that it was in excellent shape and no issues, so we bought it. We would come back here when it is time for another car and would see Keith again. Keith went above and beyond, including driving me to airport where our trade in was parked as my wife had to catch a flight the day before (same day I took the GMC home for a day to have mechanic check it out). read more

The staff at BAG are a bunch of arrogant uneducated and unprofessional people except for Lance. They refused to allow me to charge my electric Mach E on their premises because it was purchased from another dealership Outside of South Carolina. Since the vehicle is currently inoperable I have had no transportation for several weeks now. The owner of the dealership banned me from the property. I am suing them for $80,000 which is the replacement cost of the vehicle. I advise all future Ford customers to only do business with the dealerships in Conway or Pawley's Island. Stay far away from these guys because they are physically intimidating and will hurt you if you don't do business with them. read more

While traveling to Myrtle Beach and pulling a 5th wheel RV, our check engine light came on. A Google search came up with Beach Ford. We called first thing Monday morning and were connected with Beach Truck and RV Center, a separate facility of Beach Automotive We were told to bring the truck in that morning. Diagnostics were run and the issue was a particle sensor. As it would take a few hours we were shuttled back to our campsite and then picked up when the issue was fixed. The staff, especially Zach, was extremely helpful and the work was completed within our timeline Having vehicle issues while on vacation can be stressful. But this was not read more

I was very interested in a Volvo. I think they are very well-built machines, and I would have loved to be a part of the Volvo community, either currently or in the future. The utter disrespect I received from an employee of this dealership has completely turned me off of Volvo for the rest of my life. To be so blatantly disrespected by a staff member, speaking to me from a company phone, was more than enough to make sure I NEVER consider buying from this dealer. read more

Beach Ford - Car Dealers Near Me - Myrtle Beach, South Carolina

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Terrible service and prices outrageous! There is no customer service- this dealership only cares about the $

I cant thank the team at Beach Ford enough for the amazing job they did in getting me in my new car. Tim, Cliff, AZ and Jim all went out of their way to ensure I got what I wanted and kept me informed each step of the way. Buying my new 2019 Ford Mustang Premium at this location was by far the easiest car purchase I have ever had in my life. And not two weeks later this amazing group helped me get my son into his Mustang ROUSH. Attentive, knowledgeable, courteous and accommodating are just some of the words to describe this location. They even went out of their way to hand deliver me something I ordered. (Unheard is in most cases). The car buying process can be painful. It's a whole lot of sit around and wait. Beach Ford ensured that was not the case for me and handled everything remotely, with me only having to spend time signing and driving. I definitely refer this location for anyone looking for a new or used vehicle. Top notch! read more

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They set up an appointment to see a specific car I was interested in for the following up morning at 10:30am when I arrived I was told they sold the car at 6:30 the night before, they never bothered to call me before hand. Instead, I dragged my wife and her walker down there to see the car, which was gone the night before. Will be looking to work with other dealers read more

January 2019 I purchased a 2019 Mazda CX 5 from Beach Mazda a part of this group. This was the 3rd Mazda I had purchased from them (including a used Ford Ranger). Up until September of this year (2022), I had never had a problem with their vehicles or their service department. I realize that using the dealership is a little more expensive for servicing your vehicle and I accept that. During my last service the Service Representative told me I needed back brakes and during my next service they would cost me an additional $200 on top of my normal service fee. I had no problems with that. When I called in September to have my service done and the back brakes replaced I was told by a new service representative that it would be $250 for the back brakes and I would have to have the rotors replaced also, regardless of whether they needed it or not. I was also having a problem with my lift gate not raising automatically. Which they told me would cost me $170 for a diagnostic to see what was wrong. I read the book on the car that if the battery was bad the lift gate would not work at all, so I replaced the battery, which made everything operational. I then called them back to cancel the diagnostic and they told me even though I had replaced the battery and everything was working properly I would still have to have the diagnostic done for $170. This is on top of the increased cost for my back brakes and rotors; which I would have to have replaced whether I needed to or not. We are now talking approximately $520 plus the cost of the service, bringing the cost over $600. They only told me about the rotors on the 2nd call when I tried to cancel the diagnostic to determine why my lift gate was not working. They also said it was mandatory that I get a diagnostic even though I had personally resolved the problem by replacing the battery. That was an unnecessary cost of $170 for something I fixed myself. Next how can you tell a car owner they need rotors without inspecting them for wear or grooving. (Which after the above, why would I trust them to inspect them?) So, now I am looking at $250 for back brakes, $170 for a diagnostic (which I don't need). Then approximately another $90 - $100 for rotors. Service will also be approximately another $100. This is approximately $620 before taxes and service fees. I took my car to another service company and saved approximately $200, which included the inspections and vehicle service. I stopped by the service department at Mazda today to ask them to repair my transmission which is now slipping and I have the extended warranty package which I purchased when I purchased the vehicle. They said that I would have to have a diagnostic for $170 done to see if the extended warranty company would cover the diagnostic or any parts the vehicle might need. I purchased the extended warranty in good faith, thinking they would honor it just as if it were the 30,000 mile or 3 year bumper to bumper warranty, the extended warranty is suppose to cover 60,000 miles or 6 years, whichever came first. My vehicle is at approximately 54,000 miles right now. I spoke with the Service Manager and he could not tell me what my warranty covered and said it would be up to the warranty company to determine whether they would cover the diagnostic cost of $170 and any parts I may need to fix the Transmission. My question is why doesn't a Service Manager know what a warranty covers on his vehicles? From my perspective the Service Department at this dealership is just trying to screw me out of money and has no clue as to what is or isn't covered by the warranty they sold me. I refuse to pay additional money for something I purchased in good faith, i.e. my extended warranty. So, to all you potential car buyers I would find a different dealership unless you want to get jipped out of your money and quality service. I will never buy another vehicle from this dealership and I suggest you don't either. They do not care about the customer just their profit margin. As a former loyal customer you would think they would cover the diagnostic costs, but they won't. Ivan Sweatt read more

Beach Ford - The 2019 Mazda I purchased January 2019. - Car Dealers Near Me - Myrtle Beach, South Carolina

First of all, their attitudes need a big improvement.i have read other comments from customers who say the same thing, i agree with them . Let me also say that i am very observant of my surroundings and while standing outside having a cigarette (calming down from the fiasco coming to an agreed price)so these three salesmen are sitting on the golf cart telling a story to another salesman about (get this) a customer who recently was there and obviously was unhappy about something and she stormed out cursing at them where everyone heard her, so the salesman said ( while laughing) F"""you too woman we don't need your business because 10 F"n people will walk in here buying cars all day!That should have been a hint to me of their attitude and by the way, I and my daughter walked out without a vehicle due to the switch of the financing they went back on after agreeing . So as BEACH FORD EMPLOYEES Say it . F"""YOU TOO I DONT NEED TO BUY HERE !! Good luck to anyone who wants a vehicle here they LIE LIKE liberals and try to switch the agreed price and low ball your trade! There was too many with this attitude the name list would take up too much of your time . read more

If u could give them a zero I would give them a BIG flat ZERO! I rushed there last night to buy a car and boy no one wants to sell a car these days! I got there and met Chris the sales agent or manager but if he is a manager he should be demoted. I told him right from the start what I wanted. I was putting down 10k with my trade in meaning that I would put the difference of whatever they gave me for my trade in. When he came back with the finance guy he had no idea I was putting anything down. That's because Chris was to worried about texting and working. He apologized and said I was supposed to put the 10k in but clearly was not paying attention if he missed that part. He did not put his customer first! When we sat in Chris office with my dad, cousin and the finance manager I clearly said 10k with the trade in difference and the finance manager said 320 car payment a month after going back to his office. When we got to the finance manager office he asked for 10k cash and I said it's not 10k it's 6500. He said ohhhh that switches the numbers. They started getting really nasty! The manager that was running the store bangs on the store and says let's wrap it up.THAT MANAGER IS NOT HELPING THE STORES NUMBERS IF HE WAS NOT WILLING TO MAKE HIS EMPLOYEES MISTAKE CORRECT! Bangs on the door and says wrap it up. The owner drinks 5 nights a week and switches car prices as per Chris! This place is a joke and they tried a bait and switch me little do they know I could have bought the car cash! They are so rude in there no personality good luck if you decided to buy a car here. I wouldn't buy a candy bar from these scammers! read more

Sure was nice to find a truck that I actually wanted and had all the details I was looking for in a F350. Called ahead and told them I was coming And took a test drive. and then the excuses started popping up when it came to trading my vehicle in which is practically brand new for 2019 and low mileage and their vehicle was a 2020 that they say was posted online at their cost by accident ... They offered me $7000 below Kelly blue book trade-in value which is ridiculous. And they wouldn't even offer me my $500 price reduction for being a fire fighter and being in public service all my life. What should've been an easy transaction became a $7000 off of what could've been an easy transaction because of greed. And as I was Leaving the manager there said well nobody likes the color of your truck so it would be hard to sell and you should go to Carmax and sell it and come back and buy our truck... Just because a truck has a limited edition color it Doesn't take away value, it adds value... The young salesman that helped me was in Marines And was great to talk to, thank you for your service and your patience, it just came down to managers being greedy and not giving proper trade-in value.... or the advertised first responder discount... read more

Beach Ford - There base model F350 plane jane base model, which I needed for hauling race cars. - Car Dealers Near Me - Myrtle Beach, South Carolina

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My f350 died while at a campground and had a short time before I had to leave. Beach truck & rv center was able to sort out the problem and support my short turn around (I believe they found a way to shoehorn me into their queue). Great support excellent service and they were easy to work with. My service advisor was Crystal Sopher was the pinnacle of professionalism and kept in contact with me as things progressed. I know where I will go if I ever need truck service again when I'm in Myrtle Beach!! read more

Service at Beach Ford is awful. Everyone in there is miserable, not one person said "Hi when I walked in for service." No one explained what the service package I purchased included, how much it would cost or how long it would take. The nicest person in there was Shea, she was BY FAR the friendliest person in there. read more

I attempted to work with a salesperson named DJ. Having spoken to him a couple of times regarding a car on the lot, I then called early on a Friday morning to make an almost full-price offer (I only asked if the dealership fee could be waived) on the vehicle. He said he would check with his manager and call me back shortly. Not having heard from him (and waiting eagerly, as one does when buying a vehicle!), I called again a few hours later for a status update, and was told that his manager had been busy all day, but that he (DJ) would definitely be getting back to me shortly. Well, I never did hear back from him, and three days later (today) I noticed that the car had apparently been sold. All I needed was for someone to call me back and let me know that someone else had purchased it (if that's what happened), so that I could plan accordingly. A little professionalism and common courtesy would have been appreciated, as I had done nothing to warrant otherwise. read more

Did a great job at getting me back in my car, but very to the point "customer service". Really surprised that after spending thousands of dollars on buying my car and also always coming to the dealership to get any issues fixed (hundreds of dollars worth) they wouldn't even wash my car... Five Star Ford in Plano, TX has a million times better customer service and client appreciation for the money their clients and sponsors spend. read more

Unreal how awful this place is. Went to look at a $97,000 F450 actively showing for sale. Call someone to verify it is available. Yes. Drive two hours to get there and find out from the doofus behind the desk that the bigger doofus Beach Ford's Wes Grubbs is driving it as his own and not ready to sell it. Why is it showing for sale? Why did you tell me it was for sale when I called? Beach Ford's Wes Grubbs, if you take the time to read your reviews in between trying to pull a $97,000 F-450 through a drive through at Burger King, a cash purchase you could have had you lost because of your incredible stupidity. My dog took a took a dump on your lot while we were there, maybe you'll run over it. You deserve it. read more

USED CAR BUYER BEWARE!!!!!!!!Bought a 2016 Lincoln MKX August 18th By labor day weekend noticed my air conditioner blowing out warm air, called to get appointment could not get me in till middle of October at the time of appointment I was told I needed front Brakes and rotors because they were extremely bad and ready to let go and the air conditioning unit needed to be replaced $1800.00 NO Thank you for that price I had put not even 1300 miles on the car. I take to private mechanic only to find out my back brakes are even worse than the front and to top it all off the tires were awful which I had to replace them in December they were so bad the tires just went flat in my driveway. The salesman said they are still legal to sell you. Then to make matters worse after leaving several google reviews I had someone from the dealership reach out to say they wanted to reimburse me for my troubles and make things better, I am assuming due to all my negative reviews I had left which are gone now, I had faith that they would mail me a check for my troubles which Rob stated he would and guess what big surprise they have done nothing and do not care obviously about return customers. This review is a warning for anyone thinking of getting a used car from this dealership. My price for my invoice was much less than what they were going to charge and it wouldn't of even fixed all the trouble with this car. Like I said in the beginning this dealership will lie to you and not make things right Very dissatisfied customer...... read more

Had a great experience buying a new car from Vince C at Beach Mazda. He was friendly and easy to work with. They made it clear from the beginning that they were interested in helping me find the car I wanted for a reasonable price. After visiting the local Honda and Mitsubishi dealers, which feel like the stereotypical car salespeople trying to force you into something, I actually enjoyed the process of purchasing a car from Beach. read more

Beach Ford - Car Dealers Near Me - Myrtle Beach, South Carolina

Beach automotive is not a recommendation I would make if you want to buy a car. Once they get your money they couldn't care less about you. In 2019 I bought a new Volvo and I was over charged. They refused to give me my money back. I went to small claims court and got my money back. They would not service my car that year and still, 3 years later. read more

I was in Beach Ford today and they took real good care of me. My car was overheating and unable to drive, they helped me find a loaner vehicle. I am so thankful I picked this dealership to leave my car with. Joanne L. read more

Excellent salesman; was sold a used vehicle and learned a week later that the vehicle was eaten up with rust so traded it in two weeks later for a new Ford Ranger loosing about $3,000 on the used vehicle within a two week span. Used the windshield washer on new Ford Ranger one time and had the low fluid light to come on so had to fill up tank myself. Tires on new Ford Ranger were not properly inflated so had to fix that myself. Had only 700 miles on new Ford Ranger and someone from Beach Ford called to schedule an oil change!!! Voiced concern to General Manager about used vehicle but he never made the effort to speak to me in person when I traded the used vehicle in for a new Ford Ranger. Wrote owner of Beach Ford to voice concern about used vehicle but never received a response. read more

We stopped there during a Thanksgiving beach trip to look for a car for our daughter. Our salesman, Jason Johnson was the absolute best you could ever ask for. He had so much patience as we looked around and test drove several cars. My daughter did not find a car, but I did and was very pleased with the service that I received. As we were trying to agree on a price Jason was very respectful and considerate of our time, however, Nick Domino was not. But Jason made the transaction of buying this Ford Sport worthwhile. I would highly recommend this dealership and Jason Johnson. read more

Had a good experience all the way up until numbers were being discussed. They low balled me on the trade in offer and when I had explained the offers that I still had in writing from other dealerships the salesman Todd went to get his sales manager. This guy who refused to tell me his name but proceeded to berate me about the condition of my vehicle, was extremely rude and disrespectful and accused me of extortion when I told him I'd be writing a review? I asked him numerous times to be respectful and he eventually asked me to leave and when I asked for his name he just screamed as he was storming off " look it up!! " avoid this dealership at all cost. read more

I have been in the automobile business for 22years, only worked for 6 companies. BEACH FORD IS IN the top 2 not only because I work here with good people. WE are a team, you dont have to ask for help, we ALl just know to pitch in and help, because Customers Service is what it is all about. WE CARE ABOUT OUR CUSTOMERS LONG AFTER THE SALE. IF YOU ARE LOOKING FOR A NEW OR PREOWNED GIVES US A OPPORTUNITY. YOU CANT GO WRONG, ESPECIALLY WITH OUR $ 1000.00 Guarantee. read more

I'm very happy with my recent car buying experience here at Beach Automotive. A lot of pre-work was done online and by phone to ensure that I was approved and ready to go before driving a couple of hours to this location, and also to ensure that the vehicle that I wanted to test drive would be there when I arrived. Upon arriving, I was greeted in the parking lot, and walked inside to where I'd be meeting with my salesman. I was then walked out to the building and given a thorough look through the car before starting the test drive, and once the drive was done, we sat down to discuss how to move forward. The finance part of the meeting was honestly quick and smooth, and overall, it didn't really feel like I was there from start to finish for almost two hours. My trade-in was respectfully valued at a price that I agreed with, and that was used towards the new car. Overall, this was one of the smoothest car buying experiences that I've had over the many years that I've been buying cars. Thank you to Nick & Todd for making this a great experience and for putting me in the car that I was happy to drive home in. read more

I went into Quicken Lube part of Beach Automotive to inquire about a check engine light on the dash of my 2016 Ford F-250 on January 23rd 2018 at 11:30 AM. I walked up to the counter there were two people there a woman in a Quick Lane shirt and a guy in a T shirt who looked like he worked in the bay behind the counter. Both employees ignored me for over 4 minutes while taking numerous phone calls and going to the shop and back to the counter. Never did they recognize or acknowledge my presence by verbally saying I will be right with you? Finally I said can I get waited on? The woman replied can't you see I am busy and the guy just looked at me. ? I raised my voice and said I would like to speak to the manger, the woman replied curtly he is at lunch what can I do for you? I told her I had a check engine light on my dash and my truck was still in warranty. The woman said we don't do that here go to the Ford building for service for that! I left and went to Ford Service. I have had my car in Quick Lube there before but never again! I told the woman she needed to be retrained in customer service and I left. Beach Automotive if this is the best you can do I will take my truck elsewhere for service. This is not the first time I have been treated badly at Beach Automotive Service Department. I won't be back ever again and I have purchased two new trucks there in the past! I am 75, maybe they thought I was old and stupid? I am old but sharp and have a lot of money and it will never go to Beach Automotive in any capacity! read more

I had a WOW experience. The sales consultant Jim Hensley was not your typical salesperson. He had the heart of a teacher as we discussed what I really needed in my new Ford Fusion car purchase. The financial man Mr. Jimmy was a true professional. My hat also goes off to the Sales Manager who made it all happen. If you want a 5 Star experience go to Beach Ford today-Just do it. You will not be disappointed. Joe Altman read more