After a build up of somewhat a high expectation, and were told this is a water park- it's was…read morecertainly a far cry from that! This place is a nearly a disaster with potential to grow.. With a tiny splash pad area- for the little ones, which had a concrete base- which means, when the little ones fall down, or fly out the slide they land on their little knees and scrape every part of it!! With 1 pool which goes inside/ outside, 1 indoor jacuzzi, (half the jets not working) and 2 outside. Same jet problems... There were 2 small slides outside which led into the pool- but were covered in ice and snow.... (needs better maintenance) a very small place over all, and it seem that the owners or management had just given up on this place- Broken showers, in the women's change rooms- half of them missing handles and no lighting- 1 pool- does not mean a water park at all! MOULDING in every shower! No proper space to change - dirty throughout and terribly outdated-over priced for a hot tub with no jets!!! Most of the hotels in the area have pools and outdoor tubs- I don't recommend wasting your money this place unless it goes over a major face lift!

Although it advertises itself as a water park (or "Aquatic Centre"), Plunge! is really more like 3…read moreswimming pools put together. There just wasn't a lot of variety of water features like we had expected. There is a Kiddie area with a small slide inside, a water fountain, a medium sized slide (suitable for 6 - 8 year olds) in the outdoor pool, a rope swing in the 3rd deeper pool, mand a hot tub. My two year old had a great time and of course didn't want to leave, but I think most kids over 8 might get bored rather quickly. Things we did like: all the pools are heated (it was comfortable the day we were there although it was a drizzly, cooler day), and they provide life jackets for kids of various sizes. If you decide to go, I suggest the $14 half day pass. Although the difference with the full day pass is only $3, 6 hours is more than enough. I should note that they have a $5 day pass for non-swimming observers and discounts for those staying at nearby hotels. Overall we thought Plunge! Is a little overpriced for what you get.

Complete clown. Blew up my heat exchanger because they did not drain water properly and tried to…read moreblame it on someone else

Ryan went over and above to fix an issue I had with my pool…read more He was prompt and very accommodating! Romanlyons also installed the pool for me 2 years ago and their workmanship is impeccable! I highly recommend Ryan and his team for all your pool needs!