Overall the staff are super friendly, knowledgeable, professional and helpful at both the Collingwood and Wasaga stores. One person that is EXCEPTIONAL is Meghan Wilding at the Wasaga location. She is creative, detail oriented with exceptional problem solving and interpersonal skills. We are putting together an entire bathroom renovation and the hand holding, follow up and follow through and recommendations and guidance by Meghan has been amazing. Home Hardware Wasaga Beach has THE BEST service hands down - if you are considering the "other" improvement retailer, don't do it. Go see a Meghan and be prepared for the WOW factor ! read more

Recently retired to the Wasaga area, and renovating a whole home !!! In need of products and technical assistance, I visited the local Home Hardware and was totally impressed with the professional AND enjoyable experience, which is rare these days in the retail environments. I find that they go above and beyond to help with whatever is needed, or will find the information for you .. even called me at home with the details as promised !!! Terrific people makes for a terrific experience ... Try Them Today !!! read more

Bring your Husband...I found that when I was trying to order lumber (which I never ever have done) the guy treated me like an idiot. No one willing to help for the exception of the fella who loaded my lumber, I would give him a thumbs up for sure. DON't think I will darken the door again. Sorry read more