This HD location is poorly managed and completely disorganized. Twice, I had to drive there from…read morethe cottage just to find out that the item that was shown on their website as available in stock was in fact not available. They just don't bother updating their inventory. Both times I got some lame excuses from the staff with explanations that were too wierd to be true. Also, the staff is much less friendly than in nearby Rona and Canadian tire.

I bought 300.00 worth of Christmas outside decerations and when I got home to Shallow Lake to find…read moreout some were broken , some pieces missing . Before I went back to the home depot I checked on line what stores had anything left to sell and it was looking like the stores had recieved everything the were going to get for Christmas for the year . So I will admit I was very upset when I reached the store . I asked for the manger to see if he would sell me the only lanteren left anywhere in Ontario that mached the one I had bought and his answer was it was a desplay and I could not buy it . So here I am with 1 lantern and the seconmd one looking at me from the top shelf that I could not buy . This is the most foolish thing I ever heard . It is for sale but I can not buy it . So there were none left in any store in Ontario . He advised me I could buy it AFTER Christmas but not know . I was s upset I was ready to get evertthing I bought refunded and leabve the store never to retiurn . Then out of the blue the sweetest girl her name was Sarah Martin she calmed me down and helped find new things to buy and to top it off Sarah offered to put everything I bought together to make sure there were no broken parts and nothing broken . So when everything was put to gether a great guy named Dan Ross helped cover everything in plastic so my seats in my car would stay clesn . The both brought everything to my car put it all inside . I am a 71 year old woman and the last time I had such great service was about 40 years ago . Now aday no one helps anymore and no one cares about the buyer one way or the other , but these 2 ANGLES just saved the store almost 400.00 that I spent and saved the Home Depot a loyal buyer . If it was not for Sarah and Dan I would have got my money refunded and NEVER stepped into that store again . When there is only one item left in all the stores in Ontario I see no reason why I could not have bought the last one . I understand that they need desplay modles but when you are not getting anymore what in Gods name do they need a desplay modle for when all they are doing is showing people what they can not have . So because of these 2 caring employees they saved the day for me and the store and should be reconized by the company as OUT STANDING EMPLOYEES OF THE YEAR !!! It would be a much better world if more people were like Sarah Martin and Dan Ross Thank you you made my Christmas !!!

Products / Price / customer service...... very impressed - will add more after the reno is…read morecomplete !@@!

Inferior products . Mostly made off shore and poor quality…read more I do t normally leave a bad review but people are decent and service is fair, prices are Okay but can do better many other local places and big box stores