I love this place! The staff are so friendly and helpful and caring and kind and nice and hard…read moreworking amazing incredible people humble unbelievable so respectful and remarkable my car looks so clean every time I come here! They all deserve raise all the staff seriously! From Lauren

I signed up for a monthly car wash subscription on 11/5/24. I got double billed that day for an…read moreindividual car wash and the monthly subscription, even though the employee assured me I would not. I then called them that day. No one has returned my call for the past two months, yet they continue to bill me for a monthly subscription. I called them again today about this. No one answered. I disputed these monthly charges with my credit card company for all three months. When I go on their website and log in it says canceled, but they continue to bill me. Terrible customer service being displayed.

This was an unplanned stop after leaving a nearby campground after I noticed a flock of seagulls…read morehad dropped their payload all over the back of my vehicle. The acidic nature of this dung doesn't look very appealing and can solidify rather quickly and etch the paint - I have a friend from Europe who swears this is a sign of good luck, well the beneficiary of this lucky action is the owner of Gate Express Car Wash since he became $15 richer this morning after I pulled into his establishment. There was an unbelievable amount of customers waiting, the dual lanes at the pick and pay kiosk proves this is a popular destination no matter what some of the reviewers think of this place, it appears that the majority of the customers in front of me belong to the carwash club and were returning for their free daily wash. After swiping my credit card the barricade lifted and I was able to beat the guy in the near lane before it narrowed a few vehicle lengths before the entrance. This is quite the cash cow, the cars are nearly bumper to bumper as they are dragged through the wash bay. I will say the amount of soap dispensed is incredible I'm sure the phosphorus concoction could create it's on red tide at the municipals waste water plant, you have zero forward vision for most of this journey through the tunnel so you just need to trust the technology. I thought the process was painless and pretty effective especially since my agenda was only to get the crap off my rear window...

This car wash really misses the mark on having a full self service operation. There were no spray…read morebottles for interior or glass. The rug machine was broken. I felt I wasted my time there. I like the other car wash down the street instead for now but hope this place beefs up their business because the location is ideal.

I had a very pleasant experience at this car wash. The customer service is truly top notch they…read moremade everything feel welcoming from start to finish. The wash itself did an amazing job, it felt like my car had been professionally detailed. I've never left a car wash with my car looking this clean. I also really appreciated the extra touches they provide. Having access to towels, glass cleaner, vacuums, and mat cleaning stations made a big difference and helped get every last detail perfect. And I can't forget to mention how great their air fresheners smell it was the perfect finishing touch!

WARNING: DO NOT USE this car wash. My son took my 2022 Kia Telluride to this location to be washed,…read moreduring which the exterior left rear view mirror was slammed into the front of the vehicle by the spinning rags. He spoke with manager and went over damages then requested information to have repairs paid by LUV car wash. Two weeks later we received an email from the Customer Experience Manager in Gilbert, Arizona denying the claim stating that under the LUV liability coverage the damage was excluded. Total bill from Kia to have this replaced/repaired was $665.23 for the part and $199.00 for labor. Attached are photos of the damage and a link to the videos of damage. Annette S. https://photos.app.goo.gl/NXRoixYaHYQpYFQm9

Well , only one attendant , coworker was late at 1 pm ... young man sprayed me in the face w hose…read morewhen I rolled down window for a tip ... one whole side of vacuums were broke down. not a single towel or spray bottle for windows out for use. Got buddy to run me thru again as wash left streaks all over my black Silverado. I'm not a picky guy, but this wasn't a experience worth recommending to anyone. Update. Truck scratched to hell and nothing they will do about it.

What a joke. I left the Carwash and had to go home and wash my car…read more I drive a large SUV and a lot of these "drive thru" self service wash joints just don't do a very good job on trucks/suvs. You enter the lane and pull up to a self service screen to select your wash. They also offer wash memberships but obviously that wont be happening. You can add on services or select from one of their packages which is what I did for $20. Then you pay and pull forward. Theres an employee to guide you into the track that will move your vehicle thru the wash. Colorful soap starts spraying on your vehicle and it also smells good. The brushes are going over your car and high pressure water spraying. I learned later neither were very effective as the left dirt and soap on my truck. Upon completion the high speed blower drys off your car. You'd think at that point your finished but all of a sudden another spinning cloth brush goes across your windshield, the only problem is it was dirty and left my windshield dirty, uggh! On to the self service vacuums that also don't work. Theres a long row of vacuums to use, 2 of the ones I tried hardly had any suction power. Theres a few more on the along the wall of the wash building and thankfully one of those worked. Thats when I noticed all the dirt still on my truck. Inside the wheel wells, along the running board, across my tailgate and lines of purple soap all down my doors. They should truly refund my $20 but I know thats not likely to happen. 1 and done for me here.

I love it so much the staff are so nice and helpful and friendly my car comes clean every time i…read moreappreciate them so much for all the hard work devotion to the community and others you deserve raises thank you so much for everything unbelievable remarkable incredible it is clean and organized the fill the gas station everyday so amazing unbelievable amazing remarkable the service is fast remarkable unbelievable! From Lauren

JD was very helpful and polite . I will definitely be back soon. The only car wash that could…read moreremove that bird shit from my window.

They close if it even starts sprinkling outside. We live in Florida it rains almost every day. We…read morepay over 100$ for a membership and it's really frustrating if they close over a little rain. EDIT: Closing for severe weather is one thing, closing for a 15 minute sprinkle for the entire day is crazy.

Dont know why you would give a bad review. For the price you pay for membership its a great value…read more Vacuums work great, you can clean your matts, (Rubber & Carpet) The member area has air blowing ports to get the water out of the crevaces in the mirrors and the door jams, Yes the towels are wet all the time, but I have my own that I buy at harbor freight for $9.99 and you get 10 micro fiber towers that dry your car better anyway and are really soft. When you are served lemons, you can always make great lemonade.. Plus with membership you can go every day. I agree with one review that the tire shine might splatter on your car after your drive out of the car wash, but I found that to be true with many car wash places not just Luvs. PS I dont get tire shine, my car is light colored and it does splatter after you spend 15 minutes to dry your car, Im formally from New Jersey and had that same issue.. Mike C

It is to expensive the gas and everything! The staff are kind and helpful and wonderful and amazing…read morethe place so clean and organized

OK...it's a gas station! What can I add or say I wonder?!?! Well, this is the cleanest gas…read morestation and convenience store you'll ever go into. Plus, the staff is always super friendly and understanding. We like to come here for grocery type items in addition to getting gas. But what we really like is the car wash. However, the dang thing likes to act up a lot and/or not give you what you paid for. That is not a reason to mark down any stars...why? Well, if you just let the staff know they'll give you your money back or another car wash. I love it when you find a place with no hassles and has everything you need. Woot! On an ending note, the location is awesome on US 1 and near the Nocatee turn off.

Great vacuums, they provide towels, lots of bays to finish up your car cleaning, friendly Associatesread more

Great location. The…read morestaff here are super friendly and helpful. My car always comes out clean and without any water spots left. The vacuum systems are great as they are very powerful and the faculty is always clean from debris and trash on the ground. They have garbage can at every spot and 2 handicap parking spaces. I have the $14.99 membership which allows me to come once a day every day at one of the 12 locations. I would highly recommend this place for your car care needs of a great wash.