Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

My opinion: Ana Lee of azure property management is incompetent as a property manager that has…read moreresulted in thousands of dollars that now have to be paid by homeowners in Laguna Niguel. I called to speak with her and turns out she sold the account portfolio to a new property management company. Hmmmm wonder why. Its very frustrating to see someone's mistakes affect my finances after I've worked so hard for. I would NEVER recommend her as property manager to anyone!!

Ana has been a major asset as our property manager for our small condominium complex in Laguna…read moreBeach. Her expert knowledge and professionalism has been a huge asset. I have worked with several property managers over the years, and while I have liked most of them, Ana has exceeded all of my expectations.

We have known Mike Lovullo, the Realtor, for over 20 years. When friends of ours decided they were…read moreready for home ownership about 15 years ago, we immediately recommended Mike to them. He was extremely helpful and patient, in keeping with his personality, and found them the perfect home - that they still cherish today. We have since recommended Mike any time we were asked about a realtor, including recently, and every time he has come through. We have no fear or reservation in recommending him to anyone. We know whoever we recommend him to will love and appreciate him as we do.

@rochelle is absolutely a shady business person. We were approved for a listing and then denied a…read morefew days later. They want more money, wouldn't write up a lease and couldn't pin down a monthly payment until they could see how much we would pay at the last moment, knowing we had to move. Awful business, nasty people.

Gina was very helpful in securing a beautiful property for my family in Dana Point. She provided an…read morein person tour followed by a quick and efficient application process.

Gina was super helpful in finding a place to live! She was always on time and made us feel like…read morefamily!

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

I received an email and a call back with a map of parking options for the apartment I'm interested…read morein . Really nice and helpful - super appreciate it !

Absolutely everything from the initial contact to any communication during the stay was timely,…read morecourteous and professional. With over five years staying at the Coastal Digs properties, my experiences have been nothing short of perfection. Not to say that on the rare occasion something doesn't go wrong. But the manner in which these few times are handled was timely and thorough. The owners are friendly and caring people. Their properties are beautifully decorated with careful thought given to every aspect of a guest's wants and needs. There isn't one complaint I can honestly give.

I have been looking for a 1 month furnished rentals for the past few weeks. Everyone else has been…read morea delight to work with. I found this coastaldigs.com on Craigslist just a couple days ago and thought I'd found the perfect place (both units) and if I liked it I'd see if I could rent longer. I wanted to see the unit that was left if possible and ask a couple questions voice to voice. I gave them my number (first via email and they had been texting my cell as of 6:20pm on Saturday night and I provided it again in via text though they were texting me) and asked them to call rather than text repeatedly and find the best time for both of us to meet. Today she responded with "you haven't given your number" and "do you think I just hang around here all day?" Wow that was my first clue about this persons (Dee) lack of professionalism. She tried to nail down my rental dates on Sunday. a.m. and all I asked was for her to call so I could talk in person about a couple things and to find a good time for both of us to meet. This all happened Sunday morning. After 2 rude comments to my asking for a call I said "never mind this is rude" and being a property manager myself for over 25 years I realized best not to move forward. She offered no apology at all. Their response to my comment about me being a property manager was: "Property manager.Lol" (basically calls me a liar) Next line was "Idiot." Next was "You have been an air head from day one. Grow up" then "sounds like you've had a little too much f--king." and the final comment before blocking was "Lol, go baby go" I realized this wasn't someone I'd want to deal with. I am the customer and as a property manager myself I respond kindly and call if requested rather than text. I've spent weeks with prospective clients to find they rent something else. I say thank you for considering us and maybe we can help in the future. All this horrible dialog happened today when I had hoped to figure out a time and ask important questions as I have a disability and needed to make sure the property would suit my limitations. I actually started packing a bag in case I could move in today as they wanted the 1st or the 15th only. I DID SAVE THE ENTIRE TEXT DIALOG (NOT SCREEN SHOTS BUT UNEDITED ORIGINAL ON MY LAPTOP) FOR ANYONE TO SEE FOR THEMSELVES WHAT THE TRUTH IS. I have a vacation property on VRBO as well how frustrating it can be dealing with people and their questions but people have lives and things happen yet always act with professionalism. This was a first and so disappointing as I thought I found the perfect place. I'm sure the rental would probably be fine if you can text/email and book right away. All I asked for was a voice to voice call. - Her comments below are untrue and I have reported this to yelp as I don't want this associated with my reviews. IT IS OBVIOUS BY HER RESPONSE THE LACK OF PROFESSIONALISM. OTHER BUSINESSES RESPOND WITH APOLOGIES AND PROFESSIONAL DIALOG.

Real Estate Industry In Orange County First of all, I…read moreencourage Yelpers to recognize that the real estate business is more cutthroat than most and maintaining a healthy skepticism about reviews that fail to actually describe a real personal experience with the Harcourts or its agents. Manners, Manors and Man As a client, I can honestly state that the agents with whom I just met with--in person-- were not pushy, did not insult me or tell me how much my home needed to change amd ultimately did not make any -romises or overextend themselves in any way. In short, meeting with Bill Pasqualino and Chad Whitfeldt specificially went much better than anticipated, was more informative than any meetings Ive had regarding this property to date. In the end, I decided their unique nuts and bolts approach was a great fit and I am looking forward to a successful sale in the near term future. Here is my recent consumer experience with Bill Pasqualino and Chad Whitfeldt... as a current and ongoing client. "Well, You Got A Better Idea"- For starters, Bill and Chad are both very experienced in the luxury property market and it shows. In my search for the right Agents, I previously met with an Agent who asked me if I would give him $35k... before ever setting foot through the front door. Nexxxxxt. Thankfully with Harcourt's, I was left scratching my head when Bill was explaining that there was a couple items I would be responsible for paying at a cost a few hundred total. Yesss. My gut tells me they were checking my financial flexibility, because the amount they were asking about was far too low to need to have a conversation over...and especially for what their team was willing to do for me, which is ALOT. Listen to this... It should go without saying that like all Agents, Harcourts routinely creates traditional listings with your typical "list it and leave it" manner... and if you are Lucky enough... they may choose to go above and beyond the typical parameters of occasional showings and open houses...and set up, market, and advertise a property auction. Seems scary right? Its Not. Heres why... "What are the three most important things in Real Estate today? Innovation, Innovation, Innovation!" -(Atias '24?) How exactly can Harcourt's Monarch Beach succeed where other agents have not? It's genius really, but they spent time explaining the "auction" option and process and because I am not one of these brainless 1 star review types littering all over Yelp, I actually grasped the concept and agree that holding a reserve price auction for my property while unorthodox, is actually the best method generating a ton of buzz, exactly what I need. Do you? Fortunately, for Bill, Chad and the Harcourts brand, this is business as usual. A well planned & time sensitive auction preceded by few high traffic, limited engagement showings with a very attractive Initial bid price, is anything if not effective. "One Ping at a Time is the new Foundation underlying Every Empire" I realized after meeting with them, the only reason otherd fail to do so, is because they do not want to put in the effort needed to increase the probability of getting competitive bidders (in any market) and will at the least get more feet to traipse across my new distressed, wire brushed, WOCA UV Oil Finished, European White Oak Wide Plank floors. All of this with a reserve price, and a market lacking meaningful supply plus a 12 week commitment, as opposed to the more stringent 6 month clause found in the majority of your typical listing agreements. Let me tell you what I did not experience... overpromising sales figures, hiding the ball with the essential contract terms, bad mouthing any other agents or industry tycoons, foul odors. That last one was just a test. Still reading? "IMHO--True as a Beam On Grade" I don't need more than a few hours speaking with anyone to make a judgment call regarding their business ethos and integrity. Harcourts has one of the best reputations amongst locals for agents who can produce results for both parties. In OC, it's not uncommon to find an agent who simply makes too much money to really care about an individual listing. As a homeowner with a property that is an outlier in terms of both the size and the location relative to my neighbor' homes, I believe and have faith that at the very least more than four people will see the property in person".

Very scammy! I spoke with Sarah on the phone was fully transparent about my credit situation and…read moreincome and she mislead me & was downright dishonest by telling me to "apply & they can get me in a place" Maybe she has to adhere to metrics, either way it's a waste of time & money for applicants. It's unethical to take people's money for credit checks. Best business practice, is to let them know, initially what would work and what wouldn't. These property management companies are breaking the new law regarding credit check fees. Honestly, they should pay themselves, to check people's credit, if the cost is on them, they will not lie and will only work with applicants, that they are truly interested in. The new law is: California's AB 2493 significantly changed rental application fees, requiring property managers to either process applicants on a "first-qualified" basis and refund unused fees, or refund the entire screening fee to all unselected applicants within 7 days (or 30 days if no tenant selected) if they don't use the first-qualified method, ensuring transparency and returning money when screening isn't fully used or an applicant isn't chosen. Landlords must provide itemized receipts and give written screening criteria upfront, with fees capped by inflation (around $65 in 2025). Key Requirements for Property Managers Option 1: First-Qualified Process Process applications strictly in the order received. Provide written screening criteria upfront. Refund any unused portion of the fee if the applicant isn't chosen after their application was considered (e.g., if another applicant was processed first). Option 2: Refund All Unselected Applicants If you don't use the first-qualified method, you must refund the full screening fee to every applicant who isn't selected, regardless of why (even if a background check was run). Refunds must be sent within 7 days of selecting a tenant or 30 days of application submission, whichever is sooner. Transparency & Receipts Must provide itemized receipts showing actual screening costs. Provide written screening criteria to all applicants upfront. Fee Limits Fees are capped at the actual cost of screening, adjusted annually for inflation (around $65 in 2025). In Simple Terms Landlords must be very clear about how they process applications. If they can't prove they followed the "first-come, first-served" rule for every application, they must refund the entire fee to everyone they didn't rent to. I would not recommend this place unless you have a high credit score but even then they might still just be collecting applications & not have any real properties for rent. Could be a complete scam

There is so many wonderful things I would like to say about Marterra Properties. It was truly a…read morepleasure working with Raquel. She is very on top of things and I like the non stop communication between us especially in our last couple of months. If you're looking for a great rental company to work with, consider Marterra properties. Thank you for all that you've done for my family. We appreciate your kindness.

Daniel Morgan at Marterra is the best property manager I know. He's been a mentor and guide to me…read morein every aspect of property management--whether it's dealing with owners, tenants, vendors, or the day-to-day grind. He leads with clarity, makes smart decisions, and genuinely raises the bar for the rest of us. A true pro and a leader in the field.

The staff at Niguel Point are awesome. Easy to work with and they always find what I'm looking for…read more I've referred a few people to them and they always come back and tell how me professional they were.

My family has had such a wonderful, positive experience Niguel Point Property Management Company…read more From the moment we signed with them, the entire staff has been so professional, courteous, and timely in every step of the way. I want to personally thank Clark, Ben, Britany and particularly Julia who goes above and beyond in the day to day handling of the management of the property. You have a great team Candice. I highly recommend Niguel Point Management Company to handle the leasing and management of your rental property.