This company was super helpful in helping me find an apartment to get. It was really fast communication and a seamless process. I went into it a little clueless and they answered all my questions and valued my necessities and helped me get what I wanted. I recommend them! read more

Disappointing experience due to a lack of professionalism, communication, and transparency Our primary contacts throughout the leasing process were Daniel Morgan and Raquel. After we initially declined the lease because the rent was outside our budget, the homeowner personally reached out and invited me back to the property to meet his family and neighbors, answer questions about the home and neighborhood, and discuss the rental terms. Following that meeting, we reached an agreement on a revised rental price, and Daniel and Raquel sent us an updated lease reflecting those terms. We took the time to carefully review the lease and ask questions before signing, as anyone should when entering into a legal agreement. During that process, we felt pressured to sign the lease quickly, despite simply trying to understand the terms of the agreement. We ultimately signed the updated lease and promptly submitted the requested security deposit in good faith. Based on our understanding that we were moving forward with this property, we declined other rental opportunities, which were no longer available when we unexpectedly had to resume our search. What followed was, in our view, the most concerning part of the entire experience. After signing the lease and submitting our security deposit, we received no communication whatsoever from the leasing company regarding next steps, confirmation that our documents had been received, or when we could expect a countersigned lease. We found this unusual and reached out ourselves the following day. Only because we initiated that conversation were we informed that the property had continued to be shown after we had already signed the lease and submitted our deposit. During that conversation, we were told that another applicant had offered the original asking rent and that the owner had decided to move forward with that applicant instead--just 10 days before our scheduled move-in date. While our security deposit was ultimately returned, the handling of this transaction fell well below the level of professionalism, communication, and transparency we expected. We invested significant time and effort into this process, including meeting with the homeowner and his family, negotiating revised lease terms, carefully reviewing the lease, signing the agreement, submitting a substantial security deposit, and making housing decisions in reliance on the understanding that we were moving forward. Our real estate agent, who has more than 20 years of industry experience, told us she had never encountered a situation like this. Regardless of the legal status of the lease before it was fully executed, prospective tenants deserve timely, transparent communication--especially after signing a lease and submitting a security deposit. In our case, we received no proactive communication and only learned that the property was no longer available because we contacted the leasing company ourselves. Based on our experience, we cannot recommend this company. We encourage prospective tenants to obtain written confirmation regarding when a property will be removed from the market and when their tenancy is considered secure before signing documents, submitting funds, or declining other housing opportunities. read more

There is so many wonderful things I would like to say about Marterra Properties. It was truly a pleasure working with Raquel. She is very on top of things and I like the non stop communication between us especially in our last couple of months. If you're looking for a great rental company to work with, consider Marterra properties. Thank you for all that you've done for my family. We appreciate your kindness. read more

Daniel Morgan at Marterra is the best property manager I know. He's been a mentor and guide to me in every aspect of property management--whether it's dealing with owners, tenants, vendors, or the day-to-day grind. He leads with clarity, makes smart decisions, and genuinely raises the bar for the rest of us. A true pro and a leader in the field. read more

We have been using Marterra Properties for the last year and a half and I am so blown away how amazing this company is. Especially, Raquel who is our property manager. She is so quick to response, respectful to your needs, and treats your home like it is hers. We have nothing bad to say about Marterra Properties. read more

Employees are hard workers and make sure they can do what they can whenever they can to assist the residents

The team at Matterra properties are great! Daniel and Raquel are always super responsive and went out of there way to fix any issues we had in the rental. They also have a technology focused way of managing, leveraging AppFolio to make rent payment, maintenance requests super easy! If considering a rental being managed by this team just know you are in great hands! read more

while visiting the property before signing the lease, it was presented to us BY THE PROPERTY MANAGEMENT that the appliances are new and in working condition. I have proof that I texted the property manzamine SEVERAL TIMES asking about the heating system and was assured it is working. As I mentioned in my first review, it was not working and we were freezing for more than a week. The dishwasher doesn't work for more than a month and a half, and if the management would have bothered to check it before lettings us into the house, we wouldn't be in this situation. I can also accept mistakes, but I wasn't offer any compensation for not having my dishwasher (and many other issues we found out after moving in...). I was just offered excuses. Whoever read my review and updates should think if this is how he thinks a business should treat clients who pay premium rent. read more

Awesome property management company. Although I only lived in one of their managed properties one year, their service was truly top notch. Always responsive, friendly and very accommodating. Highly recommend! read more

We just recently moved out from the property in Orange. It was such a pleasure living there!! Maintenance was always quick and right away. Raquel and Michelle were the nicest people ever since the moment we met them! The unit was recently renovated and it just feels new and awesome. We've been telling all our friends to move in. All that to say, the management alone is a reason to move into the place! read more

Marterra has far exceeded our expectations in all aspects. They have been incredibly responsive, professional, and detail oriented. We've continued to transfer management of properties to Marterra and couldn't be happier with the results. In addition to standard management services Marterra has managed our renovation projects and provided significant value-add to our properties. Couldn't recommend a better firm to manage assets! read more

I had an opportunity to live at one of Marterra's rental properties from January 2020 to Jan 2021 in Costa Mesa, CA. They were always very helpful and responsive to any questions or assistance that I needed. I would certainly rent from them again, if the opportunity arose. Daniel and Raquel were a pleasure to interact with! read more

Being in the service industry myself, I 100% highly recommend these Marterra to manage you investment properties. I was previously with a company whose initials were GPM. Marterra was able to accomplish what GPM couldn't do for months. Raquel and Dan are extremely responsive. Their professionalism and customer service is above industry standards. read more

I was hired by Marterra Properties to install a guard rail at an apartment complex they manage, and they were great clients. Usually, we find ourselves chasing down clients for payment, and it was actually the other way around with Marterra. Daniel, the property manager would show up to the jobsite with a checkbook and unprovoked as what was due. Guardrail installation is a pretty complicated job, because it requires engineering, city permits and is a health and safety issue. Daniel and the rest of the team had an impressive handle on both the permitting and the construction process. read more

Daniel has been exceptional in providing advice and managing our rental property. He solves any problems with our rental property quickly and efficiently. Additionally, he goes above and beyond with respect to any leasing question/request that we have. I would highly recommend him to anyone looking for someone to manage their rental properties. read more

As a tenant, Daniel and his team were terrific to work with! Communication and service was fast and renting was a breeze! It was very comforting to know the staff were always available to help with anything regarding the rental. Definitely would work with them again in the future if I am ever in need of their services. Highly recommend! read more

We recently engaged Marterra Properties to manage our Costa Mesa apartment building. We experienced a substantial plumbing issue just after Daniel took over management of our building. As we live out of state, Daniel took complete control of the clean-up, repair and reconstruction, obtaining multiple quotes for and overseeing every aspect of the work, communicating with insurance adjusters, soothing inconvenienced tenants, keeping us current about developments (sometimes several times a day), and so much more. I cannot say enough about his conscientiousness, knowledge, skill, integrity and professionalism. He takes good care of our tenants and good care of us. I trust him completely and recommend Marterra without reservation. read more

Daniel was a great property manager, while I had our properties managed by their company. They kept good communication with the tenants and me regarding any issues. I would definitely use their services again. read more

Exceptional service and the epitome what a property management company should be! Our previous property management company of 3.5 years left a SOUR taste in our mouth, they never returned my calls or text... Marterra Properties never let us hanging, my calls and/or text were always returned promptly, sometimes even during after hours! Glad we referred to Daniel! He answered any and all of our questions and never once did he make us feel like we had any stupid questions! We had several ongoing issues with some of our past tenants and furthermore, ran into issues with our local city on a separate property and Daniel went above and beyond to assist our needs. He's a salt of the earth type of guy and was professional in handling all our needs! If you're having issues with your current property management company or on the fence about leaving yours, don't! Call them! I wish I did sooner! read more

Marterra Properties is phenomenal when it comes to customer experience, attention to detail, and overall responsiveness. Their services are unmatched to other companies I have worked with. I highly recommend!! read more

Marterra are consummate professionals. They are efficient, honest, and attentive to the needs of the property and its tenants. I highly recommend to all owners. read more

Daniel and the team at Marterra Properties has been an excellent property manager! We've lived in one of the properties they manage for the past year and a half and have nothing but good things to say about them. They're always quick to respond whenever we need anything and have been very helpful and prompt. They've made renting a great experience for us! read more

This is a group of dedicated real estate professionals that provide exceptional property management and real estate advisory services at a great value. I would highly recommend this group to any owners or prospective owners of multi-family or single-family rental properties. read more

Stellar service! Responsive. Gets things done quickly and efficiently. Knowledgeable property management. I recommend.

DO NOT RENT AT THEIR Orange Grove Apartments 200-210 S McCoy Rd, Orange, CA 92868 Orange. Find elsewhere and stay away from this place. The complex was recently sold and the new owner has done everything possible to increase rent whenever possible. Since the last rent increase in July 2022 didn't discourage some to move out, they are handing us 60 day notices to vacate; stating "owner plans to demolish or renovate". They are kicking us out and "renovating" so that they can increase rent for new renters. We're currently paying $1,960 for a 2bed/1.5bath moth-to-month. Our rent was $1,400 when we first moved here 5 years ago. The new owner now wants $2,650 on a 12 month lease. $690 increase. They found a loophole to increase rent significantly and it's by kicking everyone out and start new contracts; very sad and greedy. It's not worth it. Find somewhere more stable, as this place isn't. Don't let their "upgrades" fool you. Also, find a safer place. There's cops around here as we speak. read more

Marterra has by far exceeded all of my expectations, thank you for being such an asset for my real estate holdings

Although we didn't end up leasing through Marterra Properties, my boyfriend and I were more than pleased with our experience. Daniel was flexible on a time for us to come and look at the property, and so friendly and knowledgeable. We didn't love the place we looked at, but hell, we were ready to apply just because of Daniel and his get-stuff-done attitude. We will definitely be keeping him in mind for the future! read more

They are an amazing team to work with. The property manager is trustworthy and dependable.

My apartment's property manager was recently changed to Marterra, and I'm so glad it was! Daniel is quick to reply and very helpful with any requests I may have. He is significantly easier to communicate with and get ahold of than my previous property managers and has been nothing but helpful! Thanks Daniel! :) read more

The people at Marterra Properties are extremely professional and do everything they can to help any issues you are having. The previous property management company had an attitude like "tough luck, sucks to be you" whenever we had an issue. Ever since we were switched to Marterra Properties it has been infinitely better. I can easily put in a request for any maintenance online and I am always contacted about the problem very quickly. In particular Daniel has been very helpful with dealing with the few issues we've had. Couldn't ask for a better property management company. read more

I have leased multiple apartments and Marterra is hands down the best property management I have ever dealt with. They are very quick to respond and always went above and beyond to help me out with anything I needed! read more

Great company, very quick to respond and thorough in everything. Provides superior service, would use again for more projects.