Very Disappointed especially as I am already a client for my Homeowners Insurance as my former…read moreinsurer retired and I guess Kirstein purchased their book of clients. I was inquiring about car insurance as my renewal was about 5 weeks away. I spoke with Jessica as the owner wasn't available. Eventually she asked me to send her a copy of mine and my wife's drivers license which I did the next morning.......Four weeks later nothing. No return calls to my calls to her, no information at all and not a return call from the owner either......maybe they have just gotten to big!!! Jay Meitchik

I have a home that is not easy to insure- historic home, STR rental in the back, pool. Kirstein…read moreInsurance was able to save me $10,000 from my previous policy. i highly recommend. Always responsive.

Great service!!! They were even able to reduce the cost of my home insurance. Easy transaction…read moretoo. Very happy.

I have been a client of this agency for many years (formerly Foundation Insurance of Florida). I…read morehad called them as my auto insurance was up for renewal and asked them to please see if there is another provider with a lower rate. I was told that Travelers had the best rate. I called other insurance groups as well as Progressive .....same coverage for $480 less every 6 months. To think that I trusted them to help me and give me the best service only to not be looking out for my best insurance rate. To the people that I recommended this agency to, I apologize.

Fernanda and everyone who works at the agency are wonderful. They care deeply about their customers.read more

DO NOT TRUST THIS AGENCY WITH YOUR HOME OR YOUR INSURANCE COVERAGE.!!…read more I strongly recommend staying away from this agency. My experience was extremely unprofessional and completely unacceptable. I purchased homeowners insurance through this agency and trusted them to properly handle my coverage. They knew there was an inspection issue and knew the policy was being cancelled, yet I was not clearly informed that my homeowners insurance had actually been cancelled. I only discovered the problem after receiving a $1,770 refund check and having to repeatedly contact the agency myself to find out what had happened. I then spent weeks trying to resolve a situation that should never have reached this point. As a result of this coverage gap, I am now facing an approximately $790 charge from my mortgage lender. I have documentation, emails, cancellation records and communications showing the timeline of what happened. What is even more frustrating is that, instead of taking responsibility for how this situation was handled, I was repeatedly told that the responsibility was mine because an inspector supposedly could not reach me. Meanwhile, the agency had already been communicating with the insurance company about the inspection and cancellation. This is not the level of professionalism, communication or accountability I expect from an insurance agency. I have already had to reconsider my relationship with this agency for other insurance as well. DO NOT TRUST THIS AGENCY BLINDLY WITH YOUR HOME OR YOUR INSURANCE COVERAGE. Verify everything yourself, get everything in writing, and do not assume that your agent will notify you when something goes wrong. In my experience, this has been one of the most disappointing and unprofessional experiences I have ever had with an insurance agency. I absolutely do NOT recommend Fernanda Macedo Insurance Agency.!!!!

I owned my insurance agency and feel that I can voice my opinion with some authority…read more The representative person whom I have the pleasure of working together absolutely did an extraordinary job. His goal was to make sure my coverage was as perfect as he could to ensure in the event, I would have a loss or claim I would not be told 'Sorry you're not insured for this loss'. He also requested quotes from various companies to make sure I had the best coverage, but also to obtain the lowest price available. A consumer could not ask for better service and concern for the insured. I highly recommend Keystone as the agency to handle their insurance needs.

I was here to support a dear friend with her condo insurance. Nice office setting. The…read morerepresentative was extremely friendly and knowledgeable about all the aspects of the condo coverage as well as options for the major underwriters. I was the fly on the wall but the representative was able to produce the appropriate quotes and options until my friend was able to make a determination. Good trip to the insurance folks.

Was reommended for finding $10M umbrella policy. Karim Mali did a great job in finding new cheaper…read moreunderlying coverage and the $10M umbrella coverage we were looking for.

We ultimately took our business elsewhere after losing confidence in the advice we were receiving…read morefrom Sonia Salem. We repeatedly requested the policy and endorsements before making a purchasing decision, but were unable to review the actual policy until after it had been bound. When we later asked detailed questions about specific endorsements and policy language, our concerns were answered with general assurances rather than references to the written contract. After asking for clarification, we never received a response. We found another agency that provided the specimen policy and endorsements before binding coverage and answered our questions by referring directly to the policy language. If reviewing the actual contract before you buy is important to you, I would recommend working with a different agent.

Rebecca was always very nice to me when we corresponded and provided important and accurate…read moreinformation but the issue was that on multiple occasions I was unable to reach her via phone, text or email and regularly waited weeks to get information that I needed to make informed decisions on our insurance needs that required more timely responses. Again, she was very professional when we communicated but that communication was lacking.

From the owner: Protecting the American Family…read more American Family Agency in Boca Raton, FL, is a Dave Ramsey Endorsed property & casualty, life & health independent insurance agency. We partner with more than 40 carriers to find you great coverage and affordable insurance policies. We love our clients and will help you navigate tough situations with our in-depth knowledge of the Florida insurance industry. Our product lineup makes us unique. We specialize in luxury home insurance, second home insurance, vacation home insurance, auto insurance (for everything from daily drivers to exotic auto insurance, on-track racing physical damage insurance, and collector car insurance), public liability insurance, high net worth individual insurance, high value home insurance, valuable article insurance, yacht insurance, mega-yacht insurance, and racing boat insurance. American Family Agency is proud to service customers across Florida, Texas, North Carolina, South Carolina and Georgia. Se habla Español.

I have dealt with the Gordon Agency for more than ten years. I have consistently received great…read moreservice. They have provided professional guidance and honest advice. I highly recommend the Gordon Agency for insurance concerning your home, office, automobile, etc.

This agency is the BEST EVER! David Margolies is very professional and super helpful and hooked me…read moreup with my renters insurance back in 2015 and I keep coming back to him to renew year after year. William aka Bill who answers the phone is also very professional and he is patient with me even when I have a LOT of questions for him. Give them a try you won't go wrong as the service is the best around.

I have been working with design insurance, specifically Brian Diaz, for a couple of years. They…read moretruly are a fantastic company. Honest, hard working, and most important, gets me the best rates! They are good people and a pleasure to do business with. I highly recommend design insurance.