The Dentofacial Institute, is a very clean, warm and inviting place…read more The staff was very friendly and also seemed incredibly competent. I came here in extreme 10/10 pain, needing 4 wisdom teeth pulled and 2 impacted molars removed. Dr. Rockafellow explained my xrays to me in a way I could understand. Afterwards, he let me know all of my options and I truly believe all of his suggestions were for the best interest of my dental health. This was a truly a white glove dental experience, I will recommend to all of my acquaintances. Sincerely, Tommy Layton

I took my Autistic son who has serious sensory issues to this dentist. He needed a molar extraction…read moreafter falling. The dentist and his staff were very patient and extremely nice. I had to pay out of pocket bc our insurance did not cover this. IMO, $1045 for anesthesia and the extraction is not a lot of money. I'd prefer to pay slightly more for a experienced doctor/dentist. He also offers filler and Botox procedures. Both of which I've gotten two times with him. The results were very good. His price is not bad for those procedures either. I would recommend him.

This location was a great pick! I was so impressed with Michelle's knowledge of my condition (HS)!…read moreShe was incredibly understanding and compassionate, and her staff helped me more than I could have ever imagined. I left with a treatment plan, received on-the-spot treatment for HS, and even had a follow up scheduled. Oh, and the front desk lady was super sweet she melted my heart! This is truly The BEST dermatology and cosmetic surgery location. Five stars all the way! Book them quickly before they fill up!

Excellent place to go. My husband has used them several times and very pleased with outcome surgery.read more

Made an appointment, provided insurance card and ID at the time of the appointment. Advanced…read moreDermatology & Cosmetic Surgery 11021 Spring Hill Drive, 34608. On the day of the appointment I was seen by Terri Beck PA-C and another employee who was not named in my medical records, among other missing information. Specific reason for visit, 2 lesions biopsied and 1 spot removed. I was told today's visit would be close to 600.00......my response why? "Your insurance company states your deductible has not been met." I'm not understanding this as I have a 1000 dollar deductible and 2000 yearly max, in which my employer provides a 500.00 medical card that pays toward the deductible. Leaving me responsible for 500 of the deductible. I have a great team of Dr's that I have been seeing regular since April, running massive needed blood test and scans. Otherwords my deductible has been met and I'm very close to reaching my yearly max. I allowed Terri Beck to preform the one biopsy, which came back as Basal Cell Carcinoma, my insurance company received two claims for lab test, yet my medical records indicate only one lab result. I personal paid out close to 200.00 at the end of the office visit. I did not have the funds available to have the medical care needed. While In fact if the proper authorization was done with my insurance company, I would of have received the medical care I was in need of, the practice would have received their portion from the insurance company, and they would be a part of my excellent team of doctors. Due to incompetency at Advanced Dermatology and Cosmetic Surgery, I will be seeking treatment elsewhere. I advise everyone else to do the same. My medical records are not complete nor accurate, which will be reported. I have found several discrepancies. I was charged close to 200.00 the day of the visit and my responsibility is as shown: Lab Test: Tissue Date(s) of Service 7/17/2018 Amount Billed $132.00 Copay$0.00 Deductible $0.00 Coinsurance $7.09 Amount Paid by Your Health Plan$63.87 Your Responsibility $7.09 Service/Product Lab Test: Tissue Date(s) of Service 7/17/2018 Amount Billed $70.00 Copay $0.00 Deductible $0.00 Coinsurance $4.08 Amount Paid by Your Health Plan $36.78 Your Responsibility $4.08 Now I have to fight them for my money, all I owe is 11.17, and paid them close to 200.00. Worse than that is they could of done all 3 procedures and I would of paid them my portion the day of the visit, and all would be well. Why should a patient have to go through such nonsense? I was upset the day I found they charged me and double dipped my insurance company, first call was to my Insurance company. I needed the biopsy results to seek treatment, so I waited until my results were ready and then I let them know what a horrific experience this was and how they lost a patient that has awesome insurance. At one point, on of the workers behind the desk, demanded that I calm down and threatening to call the "police". Mind you this was at closing time on Friday and there were no patience in the waiting room. I had to inform her that is this county we have a awesome Sheriff's Dept. and please make that call so we can get this Insurance Fraud you committed reported. Her jaw dropped and she stood there silently. The Dr was there, speechless, probably wondering why did my staff lose me a few hundreds dollars for an hour visit.

I have followed Terri since I have moved to Florida years ago. She has always been professional,…read morecaring, and takes the time to thoroughly explain things. I highly recommend her to anyone who has a dermatology issue!

If you are looking for a Dr. to blow smoke up your ass, this is not the place for you. If you are…read morelooking for a Dr. that is going to tell you the hard facts and the honest truth, while giving you options that make sense, this is the best place in Hernando County to do just that. Staff is very caring and hard working, the facility is super clean and organized. They are VERY busy, ( Don't go to a Dr. that isn't) so expect to be patient, as Dr. Kroll will stay with you until he is satisfied that you understand the instructions and the protocol he suggests for you. Each patient gets his undivided attention, this is not a numbers game to him. I couldn't be more satisfied with my health care here.