My dog has been coming here for a couple of years. HE LOVES IT. As I drive him over there he knows…read morewhere we are going and you can see how excited he gets. He loves going to play all day with his friends. The folks who run this place are awesome. I never worry about the care he gets while he is there. The business is always clean...spotless. They are really reasonably priced and you get a nice long day. They also offer boarding.

Great Place. Great care for dogs by dog-loving owners. Clean, convenient, friendly and reasonably…read morepriced.

What a wonderful medical group! They are VERY accommodating (my husband and I have tricky…read moreschedules, and our pets have a LOT of special needs) and efficient, but that is not what makes them so special. The doctors, vet techs, vet assistants, groomers, and even the people in reception are warm and friendly and CARING, especially Holly, Mel B. (Our kitty Reggie is in LOVE with her!) and Drs. Walker and Mitzi. They all listened to our questions and concerns, and they treated us with kindness and patience. It is clear that they wanted us to understand every part of the appointment, and they made sure to get our informed consent about entry procedure or treatment. And the way they treat our kitties? Amazing. After every appointment, they called us "just to check in with how the patients are doing". You can really tell that they love animals. On a sad note, we recently lost out 16 year-old cat to cancer (he was being treated by an amazing oncologist at MedVet, by the way). When we had him put to sleep at Medvet (see my other review for THAT horror story), the folks at Bartels and Busack sent us condolences and a sympathy card even though they were not the ones who euthanized him. Their tech, Vince, was especially sympathetic and compassionate. Thank you for the comfort, B and B.

I went there for years and paid their ridiculous prices because their sign says they do 24-hour…read moreemergency care. They don't. When I did have an emergency during hours and I thought my dog was dying, they wanted to charge me a $200 fee to have it reviewed by their board to see if they could get her in. I never went back. You'll also wait 30 minutes to see a doctor every time you go there. Why don't they just adjust their appointment times? Don't know. You'd think they'd provide top tier service with the prices they charge.

My dog runs to the door when we pull up, they have a great staff who are caring! Reasonable prices!read more

My dogs come home happy. They are happy there and do not have an anxieties. They bolt out of the…read morecar to go there

Awesome group of people taking care of my pet. My puppy LOVES going there to 0lay with her friends!!read more

If I could give negative stars I would. DO NOT EVER BOARD YOUR DOG HERE. My dog Piper just spent…read more3 Nights and 3 days there and came back with with marks on here face that look like she was muzzled and lethargic like she was given something to sedate here. When I sent the Pictures of her face and then video of here struggling to keep her eyes open after speaking with the Manager all I got was excuse after excuse of well for her mouth sores it could be skin irritation from Metal food bowl, WTF. Than it was it could be here teeth tubbing against he lower mouth, again WTF. My dog is 8 yrs old and never ever had this happen and those iritations were not there when I dropped her off. As for her being lethargic again it was just a excuse because it was well my dog acts this way and that way. My dog thank god is ok today but I will never ever step foot in this facility ever again and if you love your dogs and I am sure you do please seek an alternate boarding facility.

I have now left my puppy, Scout, in their care twice and I can't say enough good things about them…read more When I dropped him off this last time, he was immediately ready to go back and seemed to remember the place & seemed happy to be back. They give you updates throughout your dogs stay, spend lots of quality time with the dogs, and my dog always comes home tired from all the fun he has had. At the end of the stay, you get a "report card" letting you know how everything went. They also are extremely friendly and do everything to make you comfortable about leaving your fur baby. I can't recommend them enough.

WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

I started training at K-11 because I was heavy referred to Claire for training service work…read more However not only were we planning on training my pups for service, but we also had a big ask... Rehabilitating our pups after their last trainer shut them down, hurt them, and made them severely fearful. Our last training experience was nothing short of traumatic. And I was SO scared to start again. After thousand of dollar down the drain and a year of training, i felt as though my dogs were was less confident and completely fearful. After only a couple sessions with Claire, it is night and DAY. My dogs are HAPPY to train! They are in rooms with strange dogs and already making HUGE strides in scent work! I could genuinely cry seeing my pups and how happy they are after seeing their last trainer spin them around by their necks!!! Now they get treats and pets and toys and clear communication! And they are so EXCITED! We just purchase a full package of sessions with Clare and I can't wait to move forward and watch my dogs AND me gain our confidence back.

My dog Rosie loves it here . I am so happy we found this place . Staff is fabulous. I can't say…read moreenough positives about this place.

We boarded our puppy for the first time. Staff was amazing and we loved seeing updates on Facebook…read moreof her having fun with the other dogs. Thank you so much for taking such great care of her. We definitely will be back for grooming and boarding in the future!

My wife and I started using poochies once we moved to Parma and we fell in love with them. The…read morestaff is so professional and friendly. Every time we take our dogs there they run straight in and to the back! They take great care of our dogs Jake and Chloe. The owner seems like a true genuine dog lover.