We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

I will only ever use Colleen Lane for buying/selling my homes. She is prompt, professional,…read moreincredibly kind, wants your experience to be flawless and is the most trustworthy real estate agent in Tri Cities. I highly recommend her to anyone buying a home in this area.

As the branch manager at Cherry Creek Mortgage I have the opportunity to interact with a lot of…read moreRealtors. I recently had the opportunity to work alongside Colleen Lane of the Lane Real Estate Team. Colleen represented a first time home buyer. Working with first time home buyers takes a lot of care and attention - Colleen delivered that in spades. She was able to successfully negotiate a great deal for her client even in the very competitive market. If you are looking for an agent to represent you in your next or your first home purchase, give Colleen a call.

0 stars. Absolutely worst rental company I've ever had to deal with. First day in New place,…read moremicrowave just didnt work. Would not turn on. Took them 2 months to replace it. Garage door breaks after 5 months. Leak under sink after living in house for 5 months and they're trying to make us pay the bill. Furnace has not worked properly for almost 3 weeks and we have gone without heat for a whole week. My kids bundled in blankets. We've tried to be patient. Communication extremely slow and they're always trying to charge tenant for their broken things in their shitty rentals. Stay away!!!

Where do I even begin.....management is awful, I recommend taking pictures of EVERYTHING while…read moremoving out. I spent 9 hours cleaning from top to bottom and they still charged me $1000 for cleaning and management didn't bother to vouch for me at all. I lived in a townhome for two years and paid on time each month except one time when I was 3 days late. They put a block on my online payments and said I needed to bring a cashiers check from then on which is extremely inconvenient. kept the home clean inside and out to ensure compliance with crown and the owner. I ended up rescuing a puppy and failed to mention it to management, the neighbor was a creep and has cameras facing directly at my home, unfortunately because they were on his property there was nothing to be done but that neighbor took pictures of every move we made and reported it to crown. Long story short, crown found out about the puppy and i wasn't able to find a new home for her so they told us to write a letter that we are leaving or they would evict us. We are no longer able to rent another home from crown property management. I would not recommend this management company nor do I recommend Robin or Luis.

Made us wait a whole year to repair the fire place. 6 months to replace the stove that did not…read morework. Black mold when we moved into the house that they painted over. Garbage all over the the yard that we cleaned up. Windows that you couldn't even see Out of of because of hard water build up that we fixed. Carpet that was disgusting that we covered with a rug. Over grown Landscape that was neglected for years that we improved 10 fold and we have before and after pictures to improve it. And then on top of this they ripped us off on our deposit when we moved out! Real nice! They are slum lords!

We have been renting from 4A for just under a year. The entire time has been great granted we haven…read morehad any issues that need attention at our rental. Tonya did an amazing job in the beginning of the rental prodded from the showing and lease signing process. Very clear and open communication always. Couldn't recommend them more.

Don't rent through this company they are horrible. Brenda Anderson and Joanna Taylor are the worst…read morepeople to work with. They suck at communication and they will do anything to try and keep your deposit. Then they will charge you for stuff that didn't need to be charged. (Like cleaning Fees after you've had professional cleaner come in and clean the place before you moved out). They kept my $2500 deposit and then charged me $2000 dollars on top of that for cleaning and repairs. House was in the same condition as when we first moved in. Then when I tried to dispute it they didn't ever respond to me by phone or mail, but claimed that they did. Then sent the charges to collection. Will be getting an attorney and taking them to small claims court.

This is not a good property management company if you care about getting money back from your…read moreinvestment. The apartments are empty for at least two/three months when renter turnover even during april to July months.

The company does automatically provide the necessary accounting documentation to their clients of…read more monies paid out of client revenue to any vendor or general property service. The owner himself made this statement in response to a Leger expense paid without an invoice provided. "We have never provided invoices to you nor do we provide them to any of our clients." Hard to believe a property management company paid to provide accounting and P&L statements with a fiduciary responsibility would conduct business in this fashion.

From the owner: Full-Service Property Management & Leasing…read more "We work with our clients to make the key decisions that will help them ultimately reach their goals; because we only succeed when our clients do." As your property management company, we take care of every renting and leasing detail. We also customize plans to fit with your specific needs and the requirements for your property. Our fees are related to the size, type, and the number of units we are responsible for managing. At your request, one of our property management experts will meet you at your property to assess your needs and customize a program.

This review is long overdue. I have used Celski & Associates on numerous occasions for issues with…read moresurreptitious and fraudulent tenants. I owned a rental property in Richland that provided short-term rental agreements to women and mothers who were recovering from abuse, so they could save to buy a home. Unfortunately, a man ("JB")who was working on a sub-contract for my old company requested to rent a room there. After obtaining the women's approval for him to move in temporarily, it only took nine days for him to be fired from the sub-contract, break the lease, begin acting perverted toward the women and start being genuinely disgusting in conduct and communication. Further, JB decided to sublet the downstairs living room to a transient and began throwing parties whenever he could. Jason quickly helped me get rid of the transient he was subletting my home to, it took me a few weeks to get him out but in this state that is fast. Jason then filed an eviction on my behalf against JB, then briefly represented me when JB tried to sue me - which was dismissed because of a failure to state a claim. Bad tenants have a knack for attempting to sue their landlords when they are held responsible for their wicked behavior and told to abide by their contract. Jason then guided me through the legal process and helped me facilitate having JB removed from my rental. JB fled the home the day before our hearing. Although that concluded Celski and Associates' services for me, they also provided me with guidance on how to sue JB in small claims. Jason later represented me against my roommate and tenant, Aaron Kelly, who is more well known locally as "the Fred Meyer shooter" or "the Richland shooter." This was during the lockdowns and Aaron took full advantage of terrorizing my home and my friends who lived there with me. Jason indicated he has done thousands of evictions at this time and knew precisely what type of person Aaron was and warned me about all the behaviors I will encounter. Although not technically legal advice or services, Jason's guidance through the ordeal kept me from being sued by Aaron and kicked out from my home which was Aaron's plan to take over my home. When it comes to both legal knowledge and experience, as well as being conscientious, empathetic and understanding of what these people are doing to you, the entire Celski and Associates team go the extra mile for you. I have also been represented by Alyssa recently in a dispute with a grifter who my actual tenant decided to sublease a room to in my rental. The tenant needed a cheap room for her and her daughter to escape from her abusive separated husband "AW." However, once she moved in, she sublet the room to him without my knowledge or permission. Alyssa was knowledgeable, efficient and forthcoming with me on what could and could not be done in this unique situation. Alyssa used an entirely separate body of law to have AW ejected from my home. Since he was there under the permission of my tenant but without my permission or consent to be there and because he had never signed a contract with me, nor paid me a penny of rent; he was neither a squatter nor a tenant, she told me he was an illegal occupant. This knowledge and expertise from her resulted in the ejectment process (different than an eviction) go much faster and even successfully motion for the court to hold the decision for him to pay my legal fees and court costs. Moreover, Alyssa helped me with the damage this adult child was causing to my property and provided me with guidance toward getting a restraining order against him once we discovered he is a wanted fugitive with multiple R.O.s against him in WA and other states. In addition to guiding me on other recourse I could take with my insurance agency to repair some of the damage and file a complaint with the prosecutor's office (for his destruction of property, domestic violence, and other crimes/civil claims). I should add I have only had three "bad" tenants in my 10 years of renting and have had many more great tenants. If you rent, you will most likely encounter a bad apple at some point, it's inevitable. When you do, I give my highest recommendation to Celski and Associates for their professionalism, conscientiousness, zealous advocacy and ability to solve your issue(s) as quickly and efficiently as state law will permit. Also, considering costs, they have a very reasonable retainer that is much less than other firms in the area and charge the average hourly rate as other firms. They also consult with you to make decisions that save you money and provide guidance on alternatives that may keep you out of costly litigation. If you have an issue with a tenant, or anyone taking advantage of you on your property, and are looking for representation; Celski and Associated should be the first firm you call to help you. They are outstanding.

I should've read these reviews before wasting $45 on the application that takes about 1 month to be…read morereviews

I have had the privilege of working with Lacey Blackman on several transactions. As the Branch…read moreManager of Cherry Creek Mortgage and a 26 year industry veteran I have seen a lot of agents come and go. Lacey hit the ground running and has not looked back. She works tirelessly to ensure that her clients find the right home at the right price. She goes above and beyond for each and every client each and every time. I highly recommend Lacey!

From the owner: Relocation, Premier Listings, Buyers Agent, Listing Agent, Foreclosures, investment propertyread more

First of all I relish my privacy above all other things. RPM…read moreleft me alone. The few times they wanted to do an "inspection" was to MAKE MY STAY IN THAT HOUSE better. The one time I needed some lights fixed...they were right there to get it done. Good folks..I wouldn't hesitate to rent one of their houses again. Steve Sutter Kennewick

Have rented a property from Teal Property Management for the past 4 years and have appreciated…read moretheir approach. They are not constantly in our business but do their inspections and fix what needs to be fixed. They have treated us fairly throughout our time.