I will only ever use Colleen Lane for buying/selling my homes. She is prompt, professional,…read moreincredibly kind, wants your experience to be flawless and is the most trustworthy real estate agent in Tri Cities. I highly recommend her to anyone buying a home in this area.

As the branch manager at Cherry Creek Mortgage I have the opportunity to interact with a lot of…read moreRealtors. I recently had the opportunity to work alongside Colleen Lane of the Lane Real Estate Team. Colleen represented a first time home buyer. Working with first time home buyers takes a lot of care and attention - Colleen delivered that in spades. She was able to successfully negotiate a great deal for her client even in the very competitive market. If you are looking for an agent to represent you in your next or your first home purchase, give Colleen a call.

Laura is a data based real estate agent. She set a fair price for our house and we sold quickly…read morefor nearly the asking price. Her follow-up is impressive she updated us after each visit by a prospect from any realtor. She was always available. As the house moved to a quick closing (2 weeks) she moved everything along and helped in every way possible. Great service from a great agent.

We used Laura Harris Hodges (for the second time) to sell our home. She was, again, outstanding to…read morework with. She did a great job of helping us price it right and setting up the sales process. The drone video she created for us was amazing! We got a full price offer within 4 hours of listing it! She was exceptional through the negotiating and closing process. We are so pleased we picked her again, since we always competitively compete to select real estate agents. We cannot say enough good things about how professional, thorough, and experienced she is. She is thoughtful, and knows how and when to push-back (gently) if her client is being unreasonable or maybe making emotional decisions instead logical ones (she helped us through some tough spots where we needed to stay calm and sell on!).

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

Seth Hammaker @ Markel Properties was an amazing agent. His dedication to us went above and beyond…read morejust being our agent. Seth was professional, friendly, honest and low pressure. We had a complicated move that he made as smooth as he could. I suggest him to anyone looking to buy, sell or both! I can not say enough about what a pleasure it was to work with him. I wish him well in his career. He deserves it.

Seth worked early mornings, late nights, and in between to help us buy our dream home and sell our…read moreold home! He was always available to answer our (many!) questions, responding via text, email and phone. He was professional, knowledgeable and communicative throughout the entire process. He also was patient during our extensive house search process, and during negotiations. We had multiple offers on our house, and each time he was able to negotiate a higher sale price. Seth truly kept our best interests in mind, wanting us to be happy with both the purchase and sale. Seth goes above and beyond to help his clients, he personally helped us get our old house ready to sell and even moved furniture to our new house. He did everything possible to expedite the process, we were able to make an offer on our house while on vacation, and moved in 11 days later. We highly recommend Seth, he goes above and beyond to earn his commission!

Being a first time homebuyers is intimidating, but having Kirk in your corner makes it so much…read moreeasier. His expertise and constant help with any challenge especially during this market was priceless!

My son and his wife used Kirk's services when they came into the community a year ago and were…read morepleased. The best indicator of future performance is past performance, so my wife & I asked Kirk to help with the sale of our house. With Kirk's aid, we just closed on sale of our house yesterday. Kirk provided excellent service - good advice on preparing the house to market it, multiple open houses, contacted local employers to expose house to folks moving into the community and follow-through to turn a potential buyer into an actual buyer. A solid offer was received in 35 days. We completed the sale in 55 days. We're fully satisfied customers.

This message is a little late getting posted but want to send praises out to Todd for helping us…read moreout with our home sale. We were in a difficult situation and Todd assured us he could help and he did! It took tries at a couple different programs available to him but he never gave up and finally found a solution that worked. He helped get some necessary work done on the home and found a buyer in a very reasonable time. We even came out of the deal with a little money in out pockets! I can't recommend Todd and his team highly enough, he is very good at what he does. Thanks, Todd !

I almost foreclosed on my house due to his negligence. He…read morecalled a company without my permission and sent me the bill!! This company inspected the septic system. Although the septic works, there was drainage problem. Anyhow, this delayed the sale of the house another several months, (I had to kick the tenants out) because he wanted to find a bid to connect the septic to the city sewer. He told me it'll be $4500, but it was $17,500. Finally, I found a cash buyer on the house for much lower, just so I wouldn't foreclose on this house.

Andy and Lindsay are the best! I ran into a couple of snags with things along the way and they…read morewere super patient with me and Andy guided me in the right direction to help me solve the problems and now I'm in my new house! I wholeheartedly recommend them!!

I have been getting listings from Andy for a couple of years…read more He has always followed up on my questions with factual, helpful info and always in such a friendly way. I am still torn between moving to eastern WA or remaining in the Seattle area- his niceness should not tip the scale but it could. I am sur eif I choose to be here- Seattle area- he will advise and refer me kindly. Truth is I hope to be in Seattle 3-5 more yrs- then move back to TC

Quick, timely, professional help to move a treadmill from our friend's house to our place. The…read moreguys helped move our furniture to make it fit, and made sure it was hooked up before they left. Totally worth it.

I was very impressed at the level of care Larsen Transfer. They came on time and loaded our whole…read morehouse without damaging any doorways or furniture. We felt the price we paid was very reasonable for the amount money we paid. We had a lot of boxes and we were worried that there wouldn't be enough room in their truck but they managed to fit everything with room to spare. They worked non-stop until they were done.

We moved to town a couple years back and were referred to Jed Morris... what an excellent…read moreexperience! Though it was a tough market for buyers, Jed was all over it. "Calm confidence" describes Jed, and he seemed to know everyone in the area. He helped us land in an amazing home in our ideal neighborhood, and we recommended him to our in-laws who also ended up buying nearby. Smooth process from start to finish

I highly recommend Tom Moore. About 4 years ago I planned a move from out of town to the area. I…read morethought I could fly there and in 1 day find a house that was available and that I liked. Well, it wasn't that easy but by the end of the day, Tom found a place in Pasco that I really liked and at a good price. I waited too long and had just a few days to vacant my old home and had just a few days left. Anyway, Tom was so helpful and kind. And even though I no longer live there now, we keep in touch and I consider him a good friend. Tony Abshire