I have bought a number of items from Avara & have been pleased until my last purchase. I ordered…read moresome dresses that were supposed to arrive 4 days ago. For some reason, when the package arrived in Memphis, it was sent to Florida! I live about an hour from Memphis! when I contacted Avara, I was pretty much told to wait & hope it arrives. I paid extra for shipping protection. I was told that was to insure my package against loss or damage. Well isn't it lost? Using the USPS is not a good idea, especially if a package has to go through Memphis! obviously I am not valued as a customer. They have their money & I have nothing!

They treated me like any of their other customers, who happened to be all women. I felt relaxed…read moreand accepted there

Go take a look at what the store has to offer!There are so many things to buy! Lots of clothes,…read moreshoes, purses, and things for the house, plus much more! The staff are great, and Thursdays are half off day on everything.

Came to this tailor on short notice for a fix of my hem on my pants. They took my pants and gave it…read moreback to me 10 minutes later. 10/10 would recommend and will be coming back.

I got a dress tailored here. I requested length off the bottom. I chose this place because i…read moreneeded a quick tailor job. I called beforehand to assure he could do it. A couple of other places were doing similar jobs (peak wedding season alterations) and declined due to work load. I found this place and he said he could do it. I dropped it off on Wednesday afternoon and needed it by Saturday. It was done by Friday afternoon. When i inspected the dress was the bottom was uneven and frayed. He charged $100 for a poor job. There are some good reviews but im not sure if the woman pictured previously in reviews still works there.

We came to town for my son's 16th birthday from Chicago and he left with a new pair of Jordan 3's…read moreand a smile! The staff and owner were beyond helpful and their shoe selection was very extensive. Highly recommend them for sneaker heads looking for a hard to get pair of shoes. We will be visiting again next time we're in Dallas!

From the owner: Come in today for the latest sneakers, streetwear, and vintage apparel. read more

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!

One of my favorite to visit in Dallas. It is outside of Downtown Dallas. It has many stores that I…read morelove to visit. Also, Round 1 arcade is there too. The mall is very clean and I have encountered lovely workers in some of the stores. They have great selection such shoes, clothing, anime, books, and even AMC theater. The prices in the stores I have been to are decent. Some of the prices in the store are outlet/ sales prices depending on what stores you go to. It's worth checking out. It is one of my favorite mall in Dallas.

I think, the last time I came here was in the 90's! It was so fun to see Legoland, SeaLife and a…read morelot of other stores such as The Disney Store, Five Below, Nike, Underarmour and Columbia! It was clean and not too crowded inside despite it being two weeks before Christmas! They also have a good selection of places to eat in the FoodCourt. Taco Bell, Panda Express and Chili's just to name a few! I would definitely recommend Grapevine Mills for your Christmas Shopping.

Glasses are outrageously priced. They nickel and dime you. Got my basic glasses with $139 frame to…read moreover $400!!! Costco gives all add-ins free. Same glasses with comparable frame was $219.

Love there fruit, but something is going on with fruit supplies. There used to be a lot of berries…read morebut now not so much. But I do their scan and go.

This place is in a great location and is always a fun stop. The employees are friendly, helpful,…read moreand very knowledgeable. Each vendor booth is well organized and full of unique items, and the pricing is very fair for the quality and variety you find here. If you enjoy hunting for hidden treasures, this is definitely the spot. They also have a great selection of records for collectors. Highly recommend checking this place out--you never know what cool piece you'll walk out with!

Great mix of retro, funky, MCM, and Knick nacs, massive inventory to browse thru and you will be…read moresure to find a treasure. The staff there are so professional and easy to work with....this place is like a well oiled machine..

Wow! These guys are great! Their online presence is amazing. Their return process is quick and…read moreeasy. Their pricing is great! Their Christmas options are awesome. Great gift ideas and great style options. Mostly I love the attention to detail and their friendly attitude!

Cute clothes & grace filled atmosphere. They have all sizes from Zero to 4X!! Great selection…read more But some items are a little pricey for me.