Went to Walmart yesterday at about 4:30 pm to get an oil change, when I approached the auto service counter, I requested service which was not busy and the employees were just lolly gagging around as usual and was told they were not taking anymore cars. The reason the employee stated was that they had no more bookings for the day at 4:30 pm. I then stated who are yall waiting for cause your bay is empty and your techs are just standing around? The lady stated we're waiting on the customers to show up! I then stated, oh how long will you wait cause I know Walmart is about providing the next customer! I was in the store about an hour, and as I was walking out this is what I observed after being told, that only two techs were on staff! read more

Walmart Supercenter - No one working, I guess the customers never showed! This location always acts like they are SO busy and customers are not getting serviced! - Department Stores Near Me - Grand Prairie, Texas

Overall, a good place to shop, but there's a lot of pros and cons. The pros *variety of selection *always in stock *a lot of cute stuff The cons *pricey *always packed with people *small. I would recommend this Walmart :) read more

Walmart Supercenter - Tree - Department Stores Near Me - Grand Prairie, Texas

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Walmart Supercenter at 2650 S State Hwy 161, Grand Prairie, TX 75052 I got an astonishing deal for the holidays online off of walmart.com for a Lenovo laptop. Which I put the online review that I did at walmart.com below. This Walmart Supercenter was the store that I picked up my product from and I was truly impressed . The ease of ordering this product and the pickup window that they give you, where you just drive up to the number spots and tell them you're there by your phone They then just come and check your ID and give you your product . Other than drone deliveries this is the new normal that I love. So I don't have to go into the store, I don't have to wait in line. I can order it online and don't have to go inside the store to pick it up. This is why Walmart is staying competitive and relevant in this new future. My walmart.com review on the beautiful laptop I picked up. I definitely feel like I got an incredible deal on this laptop. I've already discovered some of its great features like connecting to my desktop high definition screen. The speed and performance is outstanding compared to what I was used to recently. read more

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I Ordered a crib with free mattress to be delivered to my home. When it arrived the mattress did not come with it. After reaching out to the Walmart customer service they quickly offered a $14.99 refund! This does not cover a mattress! They continued to say they could not send the mattress I would have to return the bed and do the order all over again! What that's makes no sense. This is Walmarts shipping error and they refuse to fix it. Then they wanted to offer a 29.99 refund, (which you will never receive) along with a $15 promo code! Horrible customer service Henry! I will be informing all My (large) social media followers just how Walmart treats their customers! read more

This is a kudos post. I had to stop in on an Emergency situation as my car battery was on it's last cells due to the Texas heat. Battery symbol and ECS symbol came on while driving in route. This 100+ degree heat caused the lifecycle to shorten and it caught me just as I got into the Auto Service Center area. I appreciate the Auto Service crew as I got great service and assistance. Battery check by David M showed it was low, could use a recharge but best to replace. Worked with Dennis to get the proper battery with high CCA. Kevion assisted with the insight on how to get everything going as well. Those three turned a bad situation into a great, timely resolution. read more

I chatted in on the app to cancel an order. The second time was because it did not look like it had been canceled. After canceling 2 times, they still delivered my order. Then I used chat to say come pick up the order, I don't have time to come back and return it. They refused to help me via chat and were very rude. I called now and they said they would send someone to pick it up for the return so now it is sitting on my porch. I wonder will they resell the meat? The milk? The deli ham? I am worried they still won't pick it up. Never again. I will find somewhere else to shop. You've lost me forever. read more

I said what I said!! If u actually have to get something done at this Walmart, GO TO ANOTHER ONE!!! THERE IS NO SUCH THING AS CUSTOMER SERVICE!! Never existed, never will!! Just save yourself the trouble and go to the Walmart off 30 and Collins! read more

THIS. WALMART. IS. HUGE!!! We came in to grab a few snacks and some hand soap. The sheer size of this Walmart DID make finding our couple items a bit longer than normal but we weren't in a rush. Prices are good. Selection was great. Didn't have any interaction with employees- though, we noticed that the greeter was actually hiding behind a column texting and never even looked up to see us. It always baffles me when these "youngins" are on their phones while working. read more

Worst Walmart ever. Store manager "Greg" has the biggest ego and clearly doesn't care about the store. Employees are rude, incompetent, always just standing around moping and chit chatting- God forbid you ask them for help, they get upset for having to do their job. Store is ALWAYS dirty and never fully stocked. Check out lines are always long. Curbside pickup takes forever. Auto takes forever. Store always has leaks from the rain literally inside the store. Super unprofessional and overall a nightmare of a store. Rather just shop at sprouts. read more

Every time I try to call they never answer I tried calling last week to see if they had a certain gaming mouse and no and I ended up having to go over there to check they didn't have it. I got the same result when I needed a new monitor I called no answer went over and they didn't have the one I wanted if they would pick up the phone I would not have to wast my time going over there LAZY ASS EMPLOYEES ITS BEEN MONTHS I NEED A NEW CHAIR YET THEY DONT PICK UP THE PHONE NOW I HAVE TO GO OVER POSSIBLE WASTING 30 MINUTES OF MY LIFE read more

I bought a necklace from Walmart for Christmas for a present and they said I got it December 8. I never got the necklace the seller Atelier and they left it at my door with a picture. I do not see the picture at Walmart. They say they can see it but it's not on my end. The seller is now out of business because he probably stole so many people's jewelry. You don't have to work anymore. I know it's been a theft made, and Walmart is liable. I will never shop at Walmart again never read more

Walmart is a dumpster fire. Dirty aisles, rude employees, and prices that ain't worth the hassle. The only thing they got plenty of is disappointment. Especially a coach Stephanie she was very rude to me she should not be what ever she is read more

This Walmart is run by morons. There is one automotive technician and it takes 3 to 4 hours to get an oil change.

I have been sitting here since 10:56am for an oil change. NO I didn't have a scheduled time but I did ask how long it will take. I was PROMISED VERBALLY it would not take long. Another lady comes- don't have a problem with her but she ce after I had been here 30+ mins for a battery. She asked how long it would take so clearly she didn't have anything scheduled. So for her to be gone before me, is baffling. Maybe I should've wore my spandex & we could've been twins & jumped the service line like everyone else. read more

Very very bad!! Employees are super rude and not helpful. Two ladies said they had no key but they did and lied. They liars and very rude. Don't go there ever. Dangerous and rude!!! read more

This is the nastiest Walmart I have ever been to every single time I have been here. Shelves that are not stocked in every row, tons of workers doing nothing but gossiping and complaining, spills all over the floor and extremely long lines to check out. It should not take standing in line for 30 minutes to self check out! read more

Here at the Walmart to buy a few things before back surgery on Wednesday, looking for a electric cart, I ask one of the Walmart employees if I could use the cart another customer had just finished with she told me no someone else had ask for it I assumed it was another customer but it was a Walmart greeter. He had a hurt knee on crutches at work. I ask the manager if he could use a chair so the actual customer could use the shopping cart and I was told that "if they had one he could use he would be using i." I'm ok cool let me take my bad back somewhere else and shop. I had to give it one star to post the review. read more

Online pick up - ‍‍ I ordered on 04/23/2020 to pick up at 7pm-8pm. I got a txt at 7:13pm that my online order was not ready, I drive up to Walmart at 7:30pm showed up and every single line was taken, when I finally found one open I called the number listed on the sign and no one picks up. I called 3-4 more times and nothing, I left since I had a puppy in the car. I got a txt msg the following morning at 7:03am (04/24/2020) from Walmart "your oder is ready " ‍ I got to Walmart called the number again and no one picks up! And VM still full. Called again like 4 more times and nothing. Finally a girl comes out to deliver some else's groceries and I was able to ask her about mine. I completely understand this pandemic and everyone is trying to do their best they can to help us all, but I'm just writing this review to inform you to be prepare to wait and to make a couple of trips to try to get your groceries. read more

Walmart Supercenter - Phone number that one ever picks up and it goes to VM and it says VM full and can't leave a msg. - Department Stores Near Me - Grand Prairie, Texas

I had two horrible experinces with their online pickup. I did let customer service know. They said they would let the store and store manager. After over several weeks, I haven't heard from anyone at the store. I feel like I should have received a "how can we make this better" phone call or, at least, an email. Since I didn't, I have concerns about their overall interest in helping me in the future. So I have been getting my groceries from Aldi and Kroger pickup. And Kroger pickup has been fabulous! I it. read more

I like going to this Walmart. It's huge and is always in stock. They are good about keeping their lines open. Bathrooms could use a cleaning though read more

I returned a bkie on the 26 th of December the lady didnt know how to put my money back on my card so she gave me a gift card now I tried to use it and it was voided means my money is not on the card I lost 98 dollars and a bike and they tell me there is nothing they can do about it such jokes but I promise I will be getting my 98 dollars back read more

As someone who does not like Walmart, this Walmart is actually pretty nice. That could be because it's brand new and hasn't been corrupted yet. Time will tell. In terms of the actual store, it's nice and carries all of the typical Walmart items. Their prices are decent but not the best. Employees are a mixed bag. Some are helpful and friendly. Others are typical Walmart employees who chat with each other and look at you awkwardly but don't greet you. So will I come back? Probably because it's close to my home and sells gas. read more

Walmart Supercenter - Need a pre-nup? They got you. - Department Stores Near Me - Grand Prairie, Texas

This is by far the nicest Walmart I have ever seen. It's even better than the one at Huntington Beach! Uniquely designed, very impressively decorated, very festive, featuring local vegetables, a straw umbrella even! Very wide aisles, deeper colors in the decoration, and lots of space for everything. I love this. I wish the ones near me were like this. read more

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Opening Day busy got roses all lanes Full lots of associates everywhere to help you Selection varied and prices low read more

If I could give this place 0 stars I would. I ordered a pickup order online. Arrived to collect the order and I couldn't figure out why I had been waiting so long. All of the other cars had already gone. I called the number that is posted on the signs 3 times but no one would ever answer the phone. I realized that I had been waiting out in the parking lot for an hour. I saw an employee standing on the wall playing with his phone outside and I said, "Hey, how can I find out about my order". He looked up and TOLD ME my last name and then proceeds to let me know that they were looking for my order but they couldn't find it. He told me that he would go inside to find out something. He never came back so I flagged down the next person I saw, again he TELLS ME my last name and then says your order has been cancelled. I then receive a cancellation message via the app on my phone. No one ever told me anything all the while I had been sitting there. No Manager felt that it was necessary to come and let the customer know what has happened. I drove to this location which is 20 minutes from my house to receive no order. I wasted gas ($4.90/gal) and time because I was supposed to come right back to prep dinner before the game. Never going back here again. F*** this Walmart. read more

I walked up to a self checkout and after scanning a item was told that it was not working even though it was green. I was walking to another check out and the security guard physically stopped my cart. Then he proceeded to harass me. I finally got to another check out and I was verbally harassed on the grocery side of self check out. He would not leave me alone and kept harassing me until I left the cart in the middle of checking out. I had to leave the store in order to get away from him. I asked for a store manager and he refused to tell me or help me. He said "I am the boss". I then had to leave the store realizing nobody was going to help. The sales associate just stood by him and wouldn't assist. read more

Absolutely the worst shopping experience I've ever had. The lines to check out were wrapped around the store. Like they seriously fired 20 employees just for this bullshit! Walmart should be ashamed of it's service, or maybe I should say lack of service. They changed all of it self check out and made their store 100000x worse. I'll never be back and I'd recommend never going here or any Walmart like it. read more

I am not a regular Walmart shopper. Matter of factly I dislike the store. However my son asked to stop in because he needed some things for his hair. The store was very clean and organized. There were no people standing everywhere because the check out lanes were closed. This store had most of the lanes open. you. We were ble to get in and out with literally no wait. read more

Walmart Supercenter - 1st and only Walmart gas center with a convenience - Department Stores Near Me - Grand Prairie, Texas

Only gave it one star because I have to otherwise it would be zero. I have called this sorry excuse for a store numerous times because my order was not delivered and just says delayed and all the phone does is ring and nobody answers. It just goes to show you the more money they make the less they care about their customers. read more

Absolutely a horrible experience trying to pick up an item through curbside pickup. Waited an hour and received NOTHING. The customer parked to my right waited about the same time and also did NOT receive her one package. Customer to my left waited about an hour and a half and received only the training wheels to the bike she ordered that she NEVER received. I tracked down one of the few associates bringing items to cars and he said he would look for my item; another associate said the previous associate couldn't find my item. After an hour and no item in hand and a total waste of time I decided to leave which is when I received a text saying that I had picked up the item. You've got to be kidding. I went inside to customer service to try and figure out what was going on and they said nothing could be done today because there was no manager for the curbside pickup department. Un-freakin-believable!!!!! An absolute nightmare of an experience because I made the mistake of ordering Christmas lights online for curbside pickup at Walmart thinking it would save me time. Lesson learned. read more

The store does not even deserve one star. Several of us have noticed the store going down. I even spoke to one of the employees that felt the same way. (They had worked at Walmart for many years and had never seen it so poorly run! I went in to the jewelry department to put make a purchase and nobody could find a jewelry key. I asked for the manager and he went to go look for a key and never came back I had to leave 10 to 15 minutes later. This took 30 minutes of my day at least I'm in barest for the way the stores run. A manager should have a key to the jewelry department at all times. That's a no brainer. More than one person should have a key to something so it never keeps a customer waiting. The store managers get paid well and they should make sure there's employees do not have to stress about finding a key.! I'm not sure who the managers are at the store because I never could get a hold of one by phone. When I called they said the managers name was Eddie but it wasn't the name I was given when I was inside the store. Eddie never came to the phone nor did anyone else this is after several attempts. This is no way to run a store this size. Please treat your customers and then your employees better than this! read more

Yes Walmart has it all except employees that actually want to do there job and help ...everyone is always on there phones no matter what time it is early in the morning late at night Once I needed help with a charger and guy wants to argue with me and call another employee just to tell her I wanted to argue and I didn't know what I was talking about read more

Fuckin trash ass Walmart. Takes too fuckin long to get your online order then only to find out they gave half your order to someone else so you have to wait longer. The employees all look remedial af and don't know wtf they doin. Do better Walmart. Fuckin stupid. read more

Walmart Photo area is atrocious! 4 people can't work one machine! After waiting 15 minutes, the one person that can, can't check in unti later. Seriously the LAZIEST group of individuals! read more

Normally, I wouldn't write a review for Wal-Mart. This weekend, I went to this Wal-Mart, which was nice, but it is new and if you have been to one Wal-Mart, you may as well have been to them all. (Yes, I know there are different versions. It's an expression. ) I am leaving 5 stars based on the employees I spoke to. I went in for an oil change and this is HANDS DOWN the best Tire, Lube, Express at Wal-Mart that I've ever been to. This one is set up a little differently. You park in the lot next to it and go inside, sir in the air conditioning, and fill out your information. No more awkward window conversations in the heat or bad weather. The customer service of the employees really got me. Each person in this department was incredibly friendly, professional, and made going to Wal-Mart a positive experience. I have a 2015 Honda Civic. Many times I get an oil change outside of the dealership, they are unable to reset the trip meter. I eventually stopped mentioning it when I go in for service, just living with the "-12,000 miles for oil change" pop up on my dash. The mechanics here fixed it!!! I left another Wal-Mart after an oil change where they left a screw off the bottom cover plate on my car, ensuring that the metal scrapes the ground and bends off. Not this place! My car was also pristine when I got back in it!! They had vacuumed everywhere and I know some places skip this, but they did an amazing job at it!! It makes me feel like they most likely did an awesome job at my oil change as well, since they paid attention to so many other details. Last, but absolutely not least, the people in the TLE (Tire, Lube, Express) department were all so nice!! Just genuinely positive, friendly, nice people. They fixed my car quickly and with a smile. I was checked out in the back by the nicest people. It made running errands a positive experience. Yes, the rest of the store is mostly clean. Yes, it's Wal-Mart. Yes, there are pallets in the way and can be cramped when you're shopping. However, if you're not sure whether to go to this one or not, I do recommend it. read more

I had to stop and take a second look! This store was SUPER CLEAN items on the shelves all turned forward EVEN THE CHIPS I can't make this up!!! I would have taken a picture but I was on a broken phone. In fact I visited the store last week before my new phone. I have ZERO complaints about this location. The cashiers friendly and doing their job which was giving good customer service and not just my cashier, this includes the 2 by her. I swear I feel like I was in the TWILIGHT ZONE!!!... I had to YELP them 5 stars should have been 10!!! read more

Sure, this Walmart looks nice, it's a new building. It is still a Walmart though. This one closes at midnight, so of you go any time after 10pm, expect the employees to push pallets and carry boxes to stack in the isles. Do they wait for the customers to finish making their selection on the shelf... no, they expect us to move out of their way. Also, the side of the building that looks like they have grocery pick up is a decoration only. Why it wasn't up and running when the store opened is a huge mystery. I don't think that service will ever be offered. read more

I ordered online with items shipped to the store. After picking up and opening the packages, the hose nozzle that's encased in a hard acrylic is obviously opened all the way around. The upper area of the nozzle packaging is completely cut out. You'd think the person packaging the item would have noticed and not sent a supposed new item out to a customer, looking like that. No excuse for this and it's being returned! read more

Do not go to this location for grocery pick up. I reserved my pick up time showed up within 10 minutes of my message that my items were ready and waited for over an 1.5 hours and had to leave with no groceries. Spoke to one individual gave her my information and 30 minutes past no one came out with groceries. I waited an additional 15 to 20 minutes tried to get someone else to come to my car and was ignored tried again and finally a young man said he would bring me the manager 20 minutes after that no one came to the car --no groceries. Very unorganized, very unprofessional and a waste of time. The time I spent in the the car I could've went inside and got my own groceries and saved time. I understand it's the holidays and they were busy but to wait for over 1.5 hours is a extreme. Save your time and go somewhere else. read more

No apple pay , what business doesn't accept apple pay in 2021. Even small businesses have apple pay and customer service was slow and not helpful. read more