I would give ZERO STARS if I could! Instead of listening, she constantly interrupted and pushed her…read moreown point, showing no empathy or genuine desire to help during a stressful time. Rather than assisting in resolving an issue caused by a third party, she was more concerned with covering herself and the company. During our conversation, she repeatedly used "YOU" as if this is what I was trying claim, when referring to what the insurance company was seeking, rather than understanding that it was a third-party assessment. When I pointed this out, she became smug and outright denied what she had said just moments earlier. She wasn't interested in listening to understand--only in dictating her position and rushing through the conversation. Regarding our water leak, she made an absurd statement: "If you were there, wouldn't you have been able to respond to the issue?" Our response: "So this happening during work, are you saying I could have shut off the main water supply from work and prevented the same outcome?" Her response? Silence. If you're looking for a company that provides real customer service and genuine empathy during a hardship, this is NOT the agency for you. We asked for help multiple times throughout the day, and when I reiterated, "We are just looking for help," her dismissive response was, "Well, you didn't ask me for help." Why did she think we were reaching out in the first place? With insurance companies already under scrutiny for non-payment and policy cancellations, being treated this way was appalling. As a Veteran with PTSD, she hit every possible trigger, making an already stressful situation even worse. Avoid this agency at all costs.

Jennifer and Farmers have been fantastic. I was with Liberty Mutual since the 90's and they were…read morenot doing me any favors both with rates and customer service. I decided to switch over to Farmers and Jennifer basically halved my insurance payments with better coverage and a smaller deductible! I couldn't believe how easy she made it and wish that I had done this years ago. I'm always able to reach her when I have questions and her turnaround time is lightening fast for anything I need. I HIGHLY recommend Jennifer for both car and home.

Incredible. Sent email to inquire about insurance for my daughter, in order to get her off my…read morepolicy. Received phone call from Jude that he would get started looking and within an hour he called back with a price that was incredible. He was able to get her car and renters insurance for half of what other companies quoted for just the car insurance. Zero issues or problems. Thrilled to have found Jude and Goosehead.

Spammy calls to the point that they ask if we've been receiving a lot via voicemail, then ask us…read morewhat is a good time to set up a call. Unsolicited, and I wouldn't use or recommend them under any circumstances.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: NH-19090041, ME-PRN384082

I received what was, in my opinion, condescending and rude service from this company. Ms Cheryl…read moreSilva was the correspondent in my case. My father was previously a client with them; his property was transferred to me and I tried to have the insurance policy transferred/rewritten into my name. Ms Silva was, in my opinion, unhelpful, rude, and condescending in all of my correspondence with her. I asked simple questions and she was, to my mind, not at all informative in response. I do not recommend this company at all.

From the owner: Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, Mobile Home…read moreInsurance, Rental Property Insurance, Long Term Disability Insurance,

Tony and his team have been our agents for the past 15 years. I have never had better service from…read moreany other insurance company. Tony and his team are always looking to find the best rates out there for you. Any claim is immediately addressed with no stress, and this is the most organized office out there. I recently moved to NE and learned there is a huge difference in State Farm offices! Even though I am not able to get home and auto from Tony out of state, he took care of straightening out all of our policies and billing. This office is so honest and ethical and gets things done so quickly and efficiently! If you are looking for new insurance run and don't walk to this office!. Great office!

Tony and his whole group are the best! They have been a great resource when we have had to make…read moredecisions on personal and business insurance coverages. The follow up to any question we have is fast and thorough. I would recommend this office to anyone who is looking for a better customer service experience.

Started my insurance coverage with Kane Insurance many years ago and the service was top notch…read more Then they became High Street Insurance and the service fell like a ton of bricks!!!!!! Constantly dealing with new agents, yet the last straw was when I moved out of state and was assured that my coverage was binding!!! Thank God I spoke with the actual carrier who advised me that my coverage was not in effect!!!!!!!!!!!! Kane kept telling me that this was incorrect, yet was unable to provide me the necessary documentation!!!! I even reached out to them and was assured that I would hear back from a manager that day, which NEVER happened!!!! POOR SERVICE!!!!!!!

Reiley the Agent from Kane insurance ghosted me. Started off fine requesting a quote. Emailed…read moreback answering the questions she has asked me for the final quote etc. Never heard anything again from her after multiple emails back. Very unprofessional. Wouldn't do business with this agency.

If I could give 10 stars, I would. I've had insurance for years, but I had the coverage that was…read morethe least expensive. Never once did anyone mention how underinsured I was or what half of these coverages were for. That all changed when I called Richard. He explained the coverages, answered every one of my questions and yes.... I was way underinsured. The part that surprised me the most is that I got better coverage on my home and car, and spending less money. He jokingly said that he was better than an 800#. Well he's not wrong he truly is better.

Rich is fantastic. A straight shooter. I have referred people to him and he works hard to…read moreunderstand if he can be of value to them. He's the first call I make when something goes wrong and he provides guidance on steps to take to protect myself and property in the event of a claim. Rich saves me money and I like that a lot.

I really appreciated the personal care I got from Zandy when setting up my home/auto insurance…read more Saved $400 over my old provider for better coverage! Nice to get the feeling you're really dealing with pros - not a computer or a recent financial school grad - who really care about their customers.