No. No. No. These people are horrible. Never return calls. Totally uncooperative. Go somewhere…read moreelse!!

I have always had a good experience with this company. A few years back when the flood maps were…read morechanged at Salisbury Beach, our home all of the sudden needed flood insurance. We called a different company first who told us there was no way we could avoid the $5K per year insurance premium. Chase & Lunt found a way to get us grandfathered in and brought it down to $700 per year. I think they are excellent!!!

We've been loyal customers of Andrews Insurance for many years, and always get friendly, personal,…read moreprofessional and courteous service from them. I can't recommend Jim, Diane, Sandy and Sunny highly enough!

Don't do it. Canceled me without even telling me they were going to, than I had to pay all kinds…read moreof fees for not having insurance for 2 days to the RMV, thank god there wasn't an accident, AND they threw on 300+$ for what I didn't pay before I canceled. Frustrating. BEWARE MONEY PIT.

Sue Harbour is amazing with 28 years of experience. She was able to get us a reasonably prices…read moreinsurance for a first time driver living in Massachusetts. Personal service, made sure we had the perfect coverage and was right on top of everything. They also do registry running which is a huge plus in my mind. She would get all business if I was local.

Renee has always been very responsive and helpful to me…read more She replies to my questions and requests immediately. 5 stars for sure.

WOW. The rudest insurance agent named Wendy that I have EVER dealt with in my life. I would never…read moredo business with this agency!

Fantastic customer service and one on one focus by the owner and her team. Sequence of events…read moretoday: Cracked Windshield from a rock on 495, contacted Redmond and within 15 minutes received a call from the windshield repair service to schedule my appointment. Top Notch customer service from this agency who has competitive pricing consistently year over year.

Patty and everyone there are amazing, I was in a car accident call them. And 15 minutes I had a…read moreclaim number and was able to go get a rental.

Jake Rodden has been extremely helpful when I was switching insurances rom my home/auto. Althoough…read morewe ran into some snags (due to the unexpected death of my husband), the mortgage company would not allow us to switch without jumping over some unnessary hoops. hoops. Considering, I WAS STILL DISTRAUGHT to even think about going all this extra paperwork (thanks to Wells Fargo selling our mortgage to an unknown mortgage company without any notice), it all became too much and ended up just switching my Auto. Then the icing on the cake, after the mortage company REFUSING TO GIVE US A NEW STATE FARM POLICY, they paid the *never opened* State Farm Policy PLUS THE EXISTING policy that was never canceled!!!! Instead of having an equity surplus, it is now negative! Luckily. Jake Rodden has helped me out, caught the overpayment (SINCE HE ALSO WAS CONFUSED AS WHY HE WAS RECEIVING MONEY FOR A HOME OWNER'S INSURANCE POLICY THAT WAS NEVER created.) I received half the policy amount returned, and am now waiting for the other half to be returned to me. Thanks for all your help, we tried to change both are policies (home/auto) but unfortunately the bew mortgage company refused to let us change (which would have been a great releirf, now being a widow. Pam

Be very careful with this guy . He overpromised and underdelivered and cost us over $4000,00 .read more

It is so easy working w Insurance Express. The team at IE determine the best insurance for your…read moreneeds, at the best rate. You just provide your information and they do the rest for you. The process is simple and fast. The team is friendly, and efficient. I highly recommend them for your insurance needs. Save yourself time and money.

Never had any trouble with them. They gave me the best price…read moreand coverage on home owners insurance. Luckily I've never has to actually file a claim or use it though. They're always pleasant and helpful when I call them for copies of my policy or to update my information. Never had received solicitation calls or cold calls from them. Only time I ever receive mail from them is when the bill is due or when the policy renews.

I've had my car insurance through Santo since 2012 when I was first licensed. My parents also use…read moreSanto for their home and auto insurance. My agent, Christine, had been a saving grace, a reassuring voice, and has searched, seemingly, the ends of the earth to find me a better price. I'm not the best driver so I've had to make a lot of unfortunate calls to her over the years and in those times I always feel extremely stupid and really down- no one likes getting into an accident, even if its a minor fender bender. But Christine has always been extremely kind and handled the situation the way a patient mother would and I can't thank her enough. I would recommend Santo, and specifically Chris, to anyone looking for a good agent. She treats every customer as if they are her ONLY customer, and it makes a world of difference. I had to leave Santo because they couldn't beat a competitors price but if the price difference had been even a couple hundred dollars and not $1,000, I would have easily chosen Santo just to keep Chris as my agent.

Called Santos insurance for a quote a while back for my sons car insurance…read more They gave me a quote on the phone and I went there with a check. When I got there, James Santo the owner came out "flailing his hands in the air like a lunatic" and said "you didn't tell me your son had a ticket". I explained that I didn't know he had one ticket. But he was still acting like a crazy man, and said "I can't give you insurance"! He didn't say "the insurance would cost more", like other normal insurance companies would...just "I can't give you insurance". Honestly, I don't think I have ever met a crazier person than this lunatic in quite some time. I just stood there in amazement! I hardy think tempers and dealing with the public blend. I just left the office and couldn't believe my ears. I've had a lot of insurance over the years, but this guy takes the cake. Could I give this insurance agency ZERO stars? Honestly there's nothing to like about Santo Insurance.