The Entire Team is very Professional, Extremely Friendly and Dedicated to Providing Excellent Customer Service. Sincerely, Julius Walker read more

This is by far the BEST Uhaul rental place in the area. I really appreciated their customer service, which is a rare find nowadays. If I'm ever in the area again and need a Uhaul, this will be my first call. read more

Stopped by today to get a 10X10 storage unit which I was under the impression we had already reserved. When we arrived Chris, couldn't find our reservation but began helping us rent a space. It took a bit long but it turned out that he had called his manager in order to get an ok to give us the special "uhaul" discount. It ended up saving us about twenty five dollars today and getting us the second month free! So yes we were in the office for about thirty minutes but he ended up saving us over $95. Thanks Chris! read more

I love this storage facility! I rented two 10x10 units for about 4 mo. The staff here was always courteous and helpful in any give situation. I want to give a shout out for Daniel the mgr who went the extra mile assisting us and making our moving as less stressful and frustrating as possible. He was very professional and accomodating and had a great attitude above all! This storage is very clean, safe and secure. It was a pleasure to patronize this business! Thank you! read more

This place had the best customer service!!!!! Thanks Cindy you're the best! You made my horrible move pleasant. Thanks for all your help in choosing the right units I was clueless. I've never experienced better customer service from anywhere its rare these days to find such great service so I just wanted to thank you you're awesome. Keep up the good work this place is the best!!! Thank you read more

Love this place! David even helped us load our unit! Friendly clean and super cheap deals on Spare Foot!!!!

Made moving and storage stress free! Exceptional customer service, friendly and helpful. Thank you David and Daniel! Highly recommend for all your storage needs. read more

I needed a storage unit in a pinch and did a quick Google search. The great reviews made this my first choice and they did not disappoint! Daniel walked me through the process and answered all of my questions, providing the kind of quality customer service that is hard to come by nowadays. The fact that they provided a courtesy moving truck made the process so much easier. They dropped it off, I loaded it, then they picked it up and took it to the facility so I could unload it into my unit. Not having to worry about renting a uhaul, or borrowing someone's pickup and making several trips, saved me so much time and trouble. They made the process so easy and stress free! I will be referring friends and family for sure. You rock, Daniel! :) read more

I want to give a shout out to Chris for his excellent service! He was friendly and gave us excellent, helpful advice!

Daniel "The district manager " completely lied to me. I was in there on the 26th of July, Daniel said he was more than happy to hold a unit for me until the 1st of August. 48 hours later I go in to sign paper work and he gave it to someone else. I spent all morning preparing to move my things, now I am completely screwed because this "district manager is not a man of his word. read more

****DO NOT STOR YOUR RV OR TOY HAULER HERE****this facility has extremely poor security and takes no responsibility whatsoever. Our toy box was broken into and vandalized several times which caused thousand of dollars in damage. There were several other rv's, cars and trailers that were visibly damaged as well. Not once did they notify us. When we told the manger that we were broken into, he said oh yeah, we had several others too. Whats worse is that we came across this damage as when we were picking it up for vacation. The security gates have been left open for hours and often times overnight. I called the emergency number and there was no answer nor a return phone call the following day. The manager said there was nothing he could do and the district manager would be the one to get in contact with us which never happened. They confirmed that the security cameras do not record so there was no way to follow up with a report or see if it's the same person/s. Save yourself a huge headache and stor elsewhere. read more

So I had a rental with this company for a few years. Those years of rental were great. The guest service is awesome, except for Victor. He is rude and loud. I emptied my until april 10th 2013 and they charged me for another months rent. I called for a refund and have yet to see it. I called many times, each time he was rude. He put me "on hold" one time and then just put the phone down and talked about me to another person in the office, and then picked up the phone and said we will get back to you. They said I needed a written notice to vacate, but when I called to let them know my unit was empty in the first place, I asked if there was anything I needed to do, she told me no. That they will put a lock on it and close the account. Well obviously they didn't. And then when I called may 2nd to let them know they charged me, they said I don't know why, our lock is on the unit. I went today august 8th to talk to them in person. Victor said they sent a check, they didn't, he said they cannot refund it since I didn't send a vacate noticed, nobody told me to, he said that I nagged to much and that he wanted to give me the money back just so i would quit nagging. He said he doesn't need the $30, it means nothing to him. He said this all in a loud voice and very rudely right in front of me and my two kids. Of course when other customers came in he was quiet. All I'm saying is, the units are nice the guest service is horrible. And all the monthly promotions for new renters are rediculous. You are not getting a special deal. Everyone else gets that same "deal" every month. read more

Very helpful staff and very easy to work with. They give you a super cheap rate for 6 months and good price after as well. I highly recommend this place. it doesn't get any better. read more

When I made my reservation, I decided to call the pick up location a day before to make sure all the equpitment (20 foot truck and car trailer) I needed would be there. The man on the phone said "Unless the truck gets stolen tonight, it will be here". Two hours later, I recieved a phone call from a Uhaul representative telling me that I could no longer pick up my equiptment at the original location because the equiptment I requested would not be there. She then rerouted me to a different location further away which she promised my equiptment for pick up. Moving day arrived and I drove 40 minutes to the new location to pick up and the sign said CLOSED. I called Uhaul and the representatives disconnected my call 3 times before actually connecting me with another person who could remedy the problem. I was told that, "They do not know how I was scheduled to pick up equiptment at a closed location and that on the computer it clearly says the location is closed". I was now routed to a 3rd location to pick up the equiptment that was 15 miles further. Finally, I pick up the equiptment 2 hours behind schedule. The only redeeming thing about this morning was that the truck was new and clean. While driving, I recieve a text message from Uhaul telling me that my original drop off location was now changed to a location 70 miles away from the original. I called to find out why and I was told "Not enough people use that location so no one could pick it up there". After driving the 70 miles to the new drop off location after moving in, I had to wait an hour because the new drop off location was not notified nor did they have the information in the computer that I was to drop off the equiptment at their location. At this point I knew that Uhaul has absolutely no one checking the work that they do. It appeared that the show was being run by a child. The customer service representatives that I spoke to to get some sort of reimbursement for all of this unproffessional, substandard, poor, terrible, garbage service were rude and unhelpful while always attempting to transfer me to someone else and leaving me on hold for several minutes at a time with each phone call. I tried to call to get reimbursed for the 70 miles of moving truck fuel (It gets 8 miles per gallon unless you move to the mountains like I did in which case it gets 4) and commute time, in addition to the 140 miles of fuel and commute time for my personal vehicle to pick me up and drive me back from the changed drop off location, I was told they could not help me. This service is unacceptable and does not take responsibility for its faults. It will not reimburse you for changes it makes to your "moving contract" during your move. This service needs quality control and needs to take responsibility for its actions. Do not use Uhaul. read more

I am a long time customer; over 5 years with a storage unit to keep household, garage items nearby. I have paid on time for the duration of my rental with this Storage facility. I recently added a RV Parking space. I missed the payment for the RV thinking I was paid for two months at the time I began my RV rental. I was notified by mail after the grace period. When I initially called and asked for a waiver of the late fee, the person responsible for allowing the waiver was on vacation and I was asked to call back a week later. When I called back, the person would not waive the fee citing he had to answer to the owner for exceptions and he felt it was too late. I initially reacted to discontinue my patronage of their storage facilities which did not change their mind. When I spoke to them in person they offered to waive half of the fee. I persisted and when the owner was notified, they waived the full late fee. I felt this was fair especially since I had been a long time customer with a perfect payment history. I recognize these are hard working people who try to please their customers and their boss. I will continue to use this facility. I have some concerns on the security of the facility; their was one night the gate to the RV storage area was left open. However I have been with other Storage facilities in the area only to be disappointed by the people who were running the facility. I would recommend this business, but would caution that you cannot expect proactive customer service for billing issues, so be vigilant. read more