Highly, highly recommend this practice. The entire staff is…read moreamazing! Friendly, professional, patient and accommodating. Wish we had found them years ago.

Great place. The hygienists really know how to make your teeth sparkle. The front desk personnel…read moreis very friendly and accommodating. When I had to cancel a weekend appt, they actually called me to let me know a Saturday appointment became available so that I wouldn't have to wait a long time for another Saturday appointment. Dentist is great and very personable. Very happy to have found them. It males going to the dentist not so bad.

I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

The communication in this office is not the best. Was charged a missed appointment fee even after…read morecanceling.

I love Dental Wellness Phoenixville! 8 minutes from my house and always timely with appointments…read more They are thorough and super friendly. I highly recommend.

Very unprofessional office one of the worst dentists office ever...the 2 managers at the front…read more desk have no clue what they are doing, you can tell it's ran by idiots, worst dentists ever!

Todd after a horrible beginning at a different place was able to end with a beautiful smile thanks…read moreto Dr Kratchman at silverdale Dentistry. We can't express our gratitude to everyone there. Great care. Amazing people and great comfort. Thank you a million times over

The only dentist I trust. Been going to Larrimore for many years now. All staff here are amazing.read more

Wonderful dental practice with amazing professionals caring for you. All practitioners administer…read morecare with the upmost concern for patient understanding and treatment. I've had a few minor procedures and they were done painlessly and efficiently. Very little waiting time and found the team to be extremely compassionate. The office is immaculate and well organized. This practice exceeded expectations and comes highly recommended.

This place is unmatched for dental care in the area. Amazing in every way. From the front desk to…read morethe dentist, just perfect experience.

Dr. Kai really cares about dental and oral health and helped me fix my oral hygiene. she also is…read morereally funny and the whole team makes going to the dentist fun! I recommend kimberton dental to everyone!

Great people and great service. Anytime a business passes to the second generation you know they…read moreare doing something correctly. Have been visiting here for around 10 years and no complaints. Stephen , Raymond's son , is slowly taking over the practice and he is a nice young dentist. A family business of dentists.

I feel like I won the lottery with Dr Stephen Au. This man is beyond patient and so understanding…read more I am a coward when it comes to visiting the dentist, and after my visit today, I will return without hesitation. Dr Steve explains everything, no up sell and is so gentle. He has cured me of my longstanding fear. Thank you, Dr Steve.

Dr. Nguyen and his staff are caring, reassuring, and extremely efficient. Everyone explains…read moreeverything as they proceed and no questions are left unanswered. Our visits are always pleasant experiences.

Dear Dr. Nguyen, Let…read moreme begin by saying that we absolutely love you as our children's dentist. This message is not a reflection of you but rather of your front desk staff, whose behavior today was both unprofessional and deeply concerning. I attempted to provide feedback regarding their communication, specifically their use of all caps in texts, which came across as unprofessional and dismissive. I simply asked for our son to be referred to as BJ in your communications to avoid confusion, and while we understood that his legal name cannot be changed in your system due to insurance requirements, the staff repeatedly ignored this request as if I was an idiot. Instead of addressing our concerns respectfully, they escalated the situation, made condescending remarks, and accused me of saying inappropriate things I do not recall, which I found unwarranted and offensive but the icing on the cake is when they dismissed our kids from the practice. I still don't believe it was warranted from my actions but it's clear they want to win an argument vs. build rapport and deescalate the situation. Deny me but to deny kids is petty and super unprofessional. Even I still don't feel as if me being dismissed from the practice was warranted if they went that route. When I expressed dissatisfaction, I was met with hostility, accused of violating HIPAA, and dismissed from the practice without justification. Your staff even brought up personal anecdotes unrelated to the issue, further aggravating the situation. It felt like they were ganging up on me during the phone call, which was extremely distressing and unprofessional. Even other low scoring reviews on here for your business you can see in their responses that they like to battle with customers. They meet people with hostility instead of trying to resolve the issue. I am deeply troubled by how I was treated, especially since my feedback was given respectfully and in good faith initially I admit I was frustrated but still never disrespectful when your staff called me. Which is very normal with conflict. Their responses, both via text and phone, were dismissive, argumentative, and lacked basic customer service etiquette. They have left me feeling unheard and unfairly targeted. I would appreciate it if you could contact me directly to discuss this matter, as I was denied the opportunity to speak with you despite multiple requests. My phone number is on file. This has been a very upsetting experience, and I feel it is important for you to be aware of how your staff's behavior is affecting your patients. Thank you for your time and attention.