Never thought I'd have so much data recovered from a locked mobile phone. It was a great and…read moresatisfying experience. I highly recommend using TenPlus

Had a Lenovo laptop under warranty, they took in my machine, made necessary fixes and returned to…read moreme good as new. I'll use TenPlus again, if needed

My laptop spent too much time at Wild Dog and it did not get repaired. They had all kinds of…read moreguesses in the three weeks that they had it. I finally picked it up to bring somewhere else. Handing it over to the second tech shop, I could hear screws moving around. Later found that pieces and software were missing. A horrible experience. They clearly didn't know what they were doing. I doubt the two positive reviews in 2019. Oh, and the front customer area was filthy--lots of dust and dog hair during my many visits to the store.

I called in and asked them if they could fix iPhone 6 screen damage. The employee was very unsure…read moreof the pricing or even what I was talking about. He originally quoted 120-140, when I finally got him to understand that I have an iPhone 6, he "searched his inventory" for the price and told me it would be 160-180. Why are all of their prices in a range? I even informed him apple does the repair for much less and he replied, "well you should go there." I guess they dont want business? I tried to inquire more but the guy just cut me off and ended the conversation. I dont think I would trust someone as an IT or computer repair specialist that doesnt even now the difference between iPhone models. Very, very unprofessional.

Had a ridiculously good experience with this business. - They are EXTREMELY professional and cool…read more Also military friendly. Longstory short, I had them put a custom PC rig together for me because I was struggling to do it myself (lol). During the waiting period, I was given a 3 day notice to prep for a 30 day field problem. Monster Computers did me a solid and worked on my PC while i was out in the field (as opposed to making me hold the parts and doing it upon return) so I could enjoy it once I was back. During this time, there were a few complications with broken parts I bought. I had very limited communication with them due to bad signal/being in the field, but for the small amount that I had, they helped out by returning the parts for me and using new ones i ordered to their location. They did absolutely everything they possible could to make sure that my computer was built and ready to go ASAP, giving me an impressive and stress free experience. Plus the dude there who worked on my PC was hella cool And on top of it all, they charged a very fair price for all the work they had done for me 5/5, would highly recommend, great business

No communication. Two months later and the problem had yet to be resolved. Tried to make contact…read moremultiple times and received multiple excuses. Finally made contact that the part was in to schedule service. Then they refused to service the device because they failed to keep proper records and our receipt proof of purchase wasn't enough. Would never ever recommend this place to anyone!!!

Greeted at the door and was helped right away. I had $35 in Best Buy rewards and decided to…read morepurchase a mini fridge for our garage. It was on sale for $99, including rewards and tax, $77 out the door. Very helpful associate named Ozzy helped me, the gentleman at the front (Zac, I think?) loaded the mini fridge into my car. Entire process was under 20 minutes! Plenty of parking but the spots are pretty snug.

Purchased a TV from Best Buy online. It was available for pick up that day or free delivery a few…read moredays later. I chose delivery. Best Buy called to schedule delivery. The day before the scheduled delivery Best Buy called to confirm the delivery. THE DAY OF DELIVERY they call back to say they don't actually have the TV and have to reschedule delivery for a later date. WTAF! How does Best Buy stay in business like this? Immediately canceled the order and am buying from their competitor. Avoid Best Buy unless you just want your time wasted!

Representative, Matt Joyner, was so wonderful to work with! I appreciated how he approached me with…read morefriendliness and no pressure to see how he could help. I shared the research I'd done on a new TV I was looking to purchase and he really listened to what I was looking for and made my buying experience so easy, fast, and surprisingly painless. Matt did not try to take advantage of my lack of tech savvy, and instead listened to my needs and interests in the TV, and taught me more about the tech terminology I had been reading about online. Matt was very informative and helpful, sharing the benefits of the warranty and instill, assisting in getting me the best possible deal as well. Matt Joyner's personality was friendly and welcoming, personable, and authentic. I really appreciate his realness and not trying to "sales man" me into buying something more advanced than I needed. GREAT experience and his product knowledge made for a fast, efficient buying experience for me. Thank you so much for your expertise and hospitality, Matt! BestBuy is lucky to have you on their team!

Went in to get replacement screen protectors I already purchased for life of phone. The manager…read moresaid we don't have them anymore and I need to pay for new one. When I said that's not right he said it's not his problem and walked away laughing. Rude and obnoxious and I'll never shop there again. They lost my business. I called the 800 number and they said they will make me an appt to get the correct protector free of charge and the manager should have offered that. If you wanna work in retail you need to be customer focused and this manager was more concerned with talking with his co workers than helping me.

Nice staff.No sure why every time they push the same item, the iPad Air. Even with my daughter a…read moreyear ago. But they stopped when I said i wanted the pro. Sad that a iPad and keyboard cost 2k but hopefully will last for years.

I enjoyed buying a new Apple Watch at this store. I knew what I wanted, going in, but they were…read morestill very helpful with purchase and set-up. It's a nice, well-laid out store, to boot.