The people who worked on my floor were phenomenal and the nicest! I stayed in the home while they…read moreinstalled beautiful flooring and their precision was pristine. I believe the floors will remain here long after the house fades away, the best money can buy.

Midwest installed the tile in this bathroom in 2020. There was grout on the ceiling and grout was…read morecoming out of the corner. My husband was the one addressing the issues. He since has passed. I am now picking up the issues. Trustin at Midwest said he is not fixing the grout issue given it's been 3 years. I explained John was dealing with it before his passing. Trustin said he was not aware. He looked at the pictures and said the house shifted and caused the grout issues. I hired a tile guy to repair the grout. He discovered the reason for the grout falling was due to Midwest's installers grouting over blue painters tape. Beware of the quality of work from Midwest tile installers and they lack of making it right. Response to Midwest Rug: Thank you for the response. To be perfectly clear the reason for the engineer inspection had zero to do with the tile installers installing grout over the top of blue painters tape. I'm sure my husband did inform someone of the tile issue. I would be more then to chat with an owner of Midwest.

I was out shopping with my mom and she wanted to look for artwork in Kirkland's. It was my very…read morefirst time shopping there and I was impressed by how beautifully displayed everything was. This is an excellent place to shop for anyone who is decorating or redecorating their home. It's also excellent for house warming gifts as well. In addition to wall art I was looking at pretty mirrors, blankets, decorative pillows and throws and scented candles. It made me think of a boutique sized Hobby Lobby. The store is beautiful and we were fortunate that the staff working was so pleasant and friendly. If you haven't shopped here yet it's definitely worth popping in.

I'm from Arizona and we have Kirkland's out there so going into this store I knew what to expect,…read moreand we got exactly that. They have a nice variety of things, from furniture to poster prints and kitchen knickknack's. Much like Arizona it's a total crap shoot when it comes to their pricing though. Some of their stuff is very reasonable, and some of it unexpectedly so. You can find a nice bargain from time to time. They also have quite a few surprises with their pricing on many of their other pieces but not in a good way. As my wife would say; they're awful proud of their stuff. It's not on everything, but what they overprice they REALLY over price. And you just can't tell what's going to be what. So don't fall in love with anything you see until you know for sure what it's going to cost. They also don't always mark prices on their clearance furniture, so you'll have to ask them to check it for you. Try to keep a poker face when they tell you the cost.

Awesome Halloween decor. Will return to look at other things another day. Friendly checkout…read moreemployees. Great prices.

Edwardsville HomeGoods has the best manager. She was helpful, sweet and very kind. She made me feel…read morelike she cared about me and my experience. I love their selection and they are always very nice about answering questions. Go here often because of the employees being helpful and in a good mood.

Carpet Shoppe renovated my guest bathroom. They did a great job picking out the stone and tile…read morematerial and patterns. Designers were easy to work with and patient going through the design process. Installation crews were very good and did an outstanding job installing the work. It looks great and I am very pleased. Going to have them do my new addition and man cave.

My wife and I are in the process of showing and selling our home when our beloved dog tore a…read moresection of our carpet up. In a panic, I called Carpet Shoppe because the reviews online said they were reasonable to work with. They were very friendly on the phone and listened to my situation, gave me a rough estimate but told me I would have to wait until the "estimate guy" could come out and give me an exact number. I explained to them that we are showing our home on almost a daily basis and needed this fixed ASAP. They assured me he would call me as quickly as he could and that they understood and would try to help. No one called me by the end of the day and I waited until after noon the following day to check back with them. Come to find out, no one had written my information down, no one had any idea who I was or what my issue was and I had to reschedule a call from the "estimate guy" all over again. They also tried to tell me that he makes his own schedule so they had no idea when he would contact me but again assured me that it would be by the end of the day. I am now 24 hours past that second call and still have not received a call about my repair job. Super unprofessional in how my job was handled and I will take my business else where. I also will not be recommending them to anyone for business and will be posting this review on as many sites they are affiliated with as possible.

The guy at the phone said discount Dave doesn't work there anymore but he was super chill give…read morethat man a raise

They brought the completely wrong carpet from what we ordered. Left that carpet overnight knowing…read morewe had dogs and came back the next day to install carpet we settled on. They were supposed to give us a discount since we didnt get the carpet we originally ordered. Today im told that we dont get a discount because there was stains on the carpet they left here because of the dogs and they had to throw it out. There was nothing ever agreed on or signed saying to keep dogs off the carpet. We never even asked them to leave behind white freaking carpet to begin with. We have kids and animals and shit happens. Very unprofessional company so everyone beware! The so called discount flooring is not worth the hassle. The only good thing was the installer who was very good. The fact is I never asked for the wrong carpet to be left. It should have been rolled up and taken back to the store as soon as it was made clear it was the wrong stuff. The whole experience could have been handled more professionally. Nobody would have even contacted me today to even tell me the issue if I hadn't reached out about it. Treat your customers better!

Excellent service! My contractor reached out to them while we were shopping in Springfield. We…read moreeasily got in touch with someone who we were able to meet with and find what we needed. The product we sought came with options, so she gave us space to investigate them and make a final selection. We found the pricing for the flooring to be very competitive for the quality of the product. We found the employees who loaded our truck with the flooring to be very efficient and mindful in their task. We will be back for future flooring needs.

Within one month after installation, large pulls in the carpet started to form. Mouery's was…read morenotified and they went through the warranty process. The manufacturer approved to only have two of the four rooms (and staircase) carpet replaced due to defects. However, the other rooms carpet were from the same lot. So, the entire house needed to be replaced. The manufacturer sent a team out to analyze the carpet, and the team agreed the entire house needed to be replaced because the glue was defective and the strands were too short. However, the manufacturer ran their own tests and of course denied the claim. This has now been over 1.5 years and nothing has been done to actually fix the situation and there are hundreds of snags and pulls in the carpeting. For two people this seems quite extreme especially for nearly $10,000 worth of carpeting. While I recognize Mouery's tried to help, the customer is still the only one out thousands of dollars with an entire house full of defective carpet. So, once again the consumer is the only one who loses. When will companies actually do what they say they are going to do?

We had a salesperson named Shane. He was not pushy and was very personable and nice. We bought some…read morefurniture and he helped us take some of it home. He even helped take it inside. Which helped us out a lot. If I were you I would ask for help from Shane when looking for furniture.

I'm writing this again because yelp place my first review in the "other" section. I will continue…read moreto repost this every time Yelp does this. Our family will never shop at Sofa City again. My wife and daughter went to Sofa City in early December '22 to purchase a sectional. They ended up finding one that met the criteria. I even picked it up that night without issue. We even purchased the extended warranty because the salesman showed them on the paperwork where it clearly states it covers pet damage. My wife mentioned we had an aging dog and holding her bladder may become an issue. The salesman said to not worry and circled the phone number on the paperwork and even drew a line to show my wife what is covered, and sure enough, number six on the list is pet damage. No worries, right? Well, fast forward to about a month ago. After some time, but still within the warranty period, a pet peed on a blanket, soaking it, and going through to the flat cushion where you sit. Before anyone knew what happened, the power recliner was set back to upright, getting pee on the cushion against the butt and lower back areas. After realizing what happened, I reminded them we have an extended warranty that covers pet damage, or so we thought. I mean, when a pet pees on a couch, I consider that damage. Man, was I wrong. The company providing coverage said that they don't cover urine smells, only stains to the top layer. We weren't concerned about a stain. It was practically clear pee. It was the inner layers and cushioning. Which again, we found out is not considered covered pet damage. WTHeck?!!! Then I called the store to ask if there was anything they could do to help us out. After all, we spent well over $2000 there. I even asked the store manager if he could simply refund the cost of the useless warranty and have our sectional piece fixed. It would have cost them about $179. He stated that's not how things work. He actually said that. Then I told him I'll put this dilemma on social media and he scoffed at me and told me to do it if I have to. Maybe not in those exact words, but, that's what I'm doing. I feel these people are completely incompetent to be in retail / customer service. My family's problem was of no concern to them. Never will I shop there! Hope you don't either.

Fun store with great rustic and lodge decor! Absolutely beautiful things. The only reason I gave…read morethem four stars is the staff is a bit grumpy but overall it's a great place to shop for rustic, leather, taxidermy, log furniture, and beautiful decor.

From the owner: Walk through these doors and bring the beauty of nature into your home. You deserve to have a "WOW"…read moreexperience in your home. Combining your love of nature and the outdoors into your style, is a great way to achieve this. If with just one room, your entire house/cabin, or just a few choice pieces, be adventurous! Surround yourself with the beauty of nature and achieve your own rustic chic.

I love Haden Long at Ellecor. She is great at decorating and her store has great options. If you…read moreneed help with interior design, definitely meet with her! She is very talented.

We were VERY disappointed with our furniture purchase through Ellecor. We have worked with other…read morefine furniture stores in Springfield (i.e. James Décor, Wheelers, etc) with very positive experiences. We found two Norwalk chairs were on sale and when I asked why, I was told it was a discontinued pattern. Shame on them for not declaring that damage was the reason they were discounting the chairs. Shame on us for not looking under one of the tags to find a 2 inch tear in the fabric on the shoulder of one chair. When asked about this later (after the purchase) we were told, yes, that is why they were on sale. No remedy was offered. This is NOT the kind of customer service we ever want to experience again. Our experience with other high quality stores is that damage is disclosed, not hidden - hence a damaged item was not purchased. Never again Ellecor. I caution you to be wary of any purchases at Ellecor.