Beware of the promotional rates. This company will offer promotional rates to get you in and will…read moreliterally double or more the monthly rate in a just a few months. I just got another notice in the mail with another almost 73% increase. I have not even had this unit a year yet. I have had many storage units over years in my life and never experienced 2 rates increases over 60% in less than 10 months. The storage is very nice, but the rate increases are ridiculous! I will never use Extra Space again!

Price gougers. Within 10 months, they raised the rent over $150 A MONTH for a 10x10. When I…read morecalled, they said they can legally charge whatever they want and they sent out a mailer that there would be a slight price increase. $150 a month isn't slight. It's bad business. It's worth every penny and the inconvenience to come back to town and load all my belongings and to store it with another company that isn't so corrupt.

We have used them twice and both times have been extremely impressed. They called us and went over…read morewhat they would be able to move vs not. It's a bit pricy but for us it's well worth the money. These guys worked their butt off hauling heavy furniture and totes and nothing was damaged. They work quickly and efficiently. They allowed me to tell them exactly where I wanted the items and they put everything where I wanted. Took the furniture apart and put it back together correctly. We didn't catch all the guys names but the leads name was Dee. All in all we are very happy with the guys and this company and Lord forbid we ever have to move again we will use them a third time.

Fairly reasonable. Good workers - put most of the items where they were labeled to go. We did have…read morea couple of small items / pieces that went missing. Nothing of great value but pieces needed for the bigger item.

Our moving experience couldn't have been any better! Malik, Darrius, and Austin were so nice and…read moreefficient. Multiple flights of stairs were no match for them! Communication was great, and the pricing was even better. Couldn't recommend Gouffon any more!!

Packing, loading and unloading went well. We had to reschedule our moving date by two days due to a…read moreclosing date change beyond our control. Unfortunately the general manager did not handle this well from an emotional standpoint. He was quite abrasive in dealing with us during this adverse situation. He ultimately got the reschedule done but did want to charge a 15% fee to do it. I never saw this in the signed contract but I agreed to pay half just to be done with it and him. I would only use this company again if I had a DIFFERENT contact than him.

Mark with 321 storage was unbelievable. We were in a bind. Our truck broke down and was in the shop…read morefor repairs and desperately needed a place to temporarily store our fifth wheel camper. Mark offered me a short term reduced price. Not only that, Mark was kind enough to not only warn me of cold temperatures coming but also turned my camper heat on to prevent plumbing issues. Not only that he also filled my near empty propane tank!!!! Unbelievable. So kind and considerate. Highly appreciated!

Mark is amazing. Super helpful through the entire process. I will definitely recommend this place…read moreto everyone. Easy to talk to and really understanding. Will use again for all my storage needs!