Had them to do a clean and check for $89. Guy said he couldn't clean because high CO level from…read moreinternal blockage or damage to heat exchanger. Charged me $100. Then said I needed a new furnace. Had someone come for second opinion said something was just loose and if the other tech would've checked better he would've caught. I would never use them again.

It has been 2 weeks since my dog and I woke up to a colder than normal home. I always turn the…read morethermostat down to 60 before we go to bed but I could tell it was colder than that. I checked the thermostat and it read 56. I let my dog out and changed the batteries in the thermostat. Then I put the temp up to 70 and nothing. I put ut up to 75 and still nothing. I let my dog in snd called Glass City. I got a recording telling me yo leave a msg. I begged and pleaded for someone to come out because I am in my 70s and it was the 2nd day of a cold spell that was going to last at keast a week. I got a callback ftom the tech on call. I explained my problem and he said he would be here around noon. Meanwhile, I went to Home Depot and got 2 ceramic tower heaters and plugged one in when I got home. I received a msg that the tech was on his way. He arrived around 12:15p. I had already removed the folding door that covers the furnace area snd he proceeded to take the cover off and check all of the connections. I sat in my chair while he looked over my furnace. There was a code that said High Ignition. He found a small black hose that was disconnected from where it belonged so he reconnected ut and then saw done sending water in a pipe and blew into it. Then he fid z couple of other things and restarted the furnace. It started up snd went through it's stages and heat started coming out of the vents. I cried because I was soooooo happy I wasn't going to have to go somewhere until it could be fixed. The technician was really respectful and informative. He stayed a little bit to be sure the furbace was going yo continue running. It took almost 2 hours for it got up to the temp i set it at. It was the best $150 I spent. Of course, I was kind of leary for the next week, listening to the furnace and hearing it run through it's stages. I live in a very small house and i know every doubd tge furnace is suppose to make and do far do good it hasn't let us down. I am so, so, happy that Glass City was able to come on the same day and that the fix was one tgat didn't require any parts that could have delayed it working. My dog and I are happy, warm, and cozy Glass City customers!!!​

Absolutely awful customer service, scheduling especially. Appointments made and cancelled last…read moreminute by them. Rude scheduling person.

This used to be a nice family owned company but it is not anymore! Their techs Just try and sell…read moreyou things and they are not trained properly. I had a terrible experience dealing with them lately as they said I needed a New furnace and AC and 3 other companies said I absolutely didn't after they did inspections. I also learned of an elderly couple they were taking advantage of by "not being able ti get a part" for their 9 year old Lennox furnace and scared them into a $13,000 new unit. They apparently did this twice to these people. :( Do not trust them!!!

They came out as expected. They checked the Freon and the…read moresystem ( it was low). I wanted the system updated so more people came out. Determined what to do with replacing the system. Charged me $187.00 they said they would work up a quote (never heard back even after I called them). Beware

The team at AW Heating & Cooling did a fantastic job. They were clean and got the job done…read morequickly. We had a couple of challenging situations at our home and the owner came out personally to inspect/advise as well. I would highly recommend them! Thank you for being professional and caring about your customers! Lori

I have been a customer of Schneider Son's Electric for over 10 years, and I cannot recommend them…read morehighly enough. Their work has consistently been outstanding, and they have always provided reliable, professional service. They are an honest, trustworthy company that truly cares about their customers. Their pricing is more than fair, they communicate well, and they always do exactly what they say they are going to do. The quality of their workmanship, attention to detail, and commitment to doing the job right are second to none. Whether you need electrical work, generator services, or any other electrical needs, Schneider Son's Electric is a company you can count on. It is hard to find a business with this level of integrity, professionalism, and customer service. I highly recommend Schneider Son's Electric to anyone looking for dependable, high-quality electrical work.

We just had Scheider's out to our home to fix the main fuse box that was sagging badly on the…read moreoutside. The 2 gentleman that came out where professional, did an incredible job and reassured us that all was now well. We would highly recommend them again to anyone with electrical needs. Thanks so much.

Had Air-steam come out and check furnace and water heater for gas leak. Guy came out and Lolly gag…read morefor two hours to pressure test the lines. He kept walking back and forth to the truck acting like he was looking for something. The guy didn't have the right tools to pressure test the lines and had to call another guy to come out with the low-pressure pump. When said and done I asked for an estimate for repairs. John was supposed to email me my estimates for repairs, but I've been ghosted for about a month now. Paid the $185.00 for the 2 hours of the guy sitting in his truck and walking back and forth. Job should have taken no more than an hour to do. I do not recommend this company.

perfect job done. Installed new plumbing for older home half bath all new plumbing shower toilet as…read mored sink

Had big boiler trouble in February . 2 1/2 year old boiler…read morestopped working. Mike and his team worked extra hard to get things up and running again. They were great.

It was January, on the actual coldest day of the year. The boiler goes out and I'm panicking,. When…read moreI'm calling the people I'm used to using they can't make it out for at least 5 or 6 days. I generally don't go out of my comfort zone of companies I call. I found Actions name and thought I would give them a call thinking it would probably be another place that wouldn't be able to help, when I talked to the owner Mike I was so glad I called. Mike was able to come out immediately and get a new boiler on its way. He had his technicians out the next morning to replace our old boiler and put in a new one. They did an awesome job and were very professional. Our new boiler is great and we couldn't be happier. I will definitely use them in the future and recommend them to others

Amazing service, we had an upstairs toilet leaking into our kitchen ceiling. I called and Jag…read moreshowed up within the hour, diagnosed the leak and fixed it the same day. I would recommend them above all others, thank you so much Jag Plumbing.

Small win in court! I took JAG Plumbing to small claims after they abandoned equipment in my sewer…read moreline and refused to take responsibility. The judge ruled in my favor and awarded me damages. It feels good to have some accountability -- persistence pays off! This is what happened. They did not know how to control their snake as they were helping to fix a blockage. Their snake got caught and they were unable to remove it. They did not provide any options to remedy the situation. While their business card says they have insurance, they refused to give me their insuarnce information to help remove and repair the damage. I had my lawyer send a demand letter and JAG did not respond. The Ohio Attorney General got involved and JAG refused to respond to them. My last resort is taking them to small claims court. DO NOT DO BUSINESS with them they hide rather than try to help you.

Edit update: 11/18/2020…read more Dear Owner. Yes. This is accurate. Your employee was a middle-aged white guy that came that morning. He talks a lot and was supposed to install the heater but said he couldn't because you guys messed up the order (something to do with LOWES recommendation not working with our setup). Lowes was going to cover the installation fee when we complained about your terrible service - my husband was going to accept the offer until you or your employee told LOWES, "as long as the guy that was there that morning is not there." Well, that guy happens to be married to another guy. This is the 21st century, gay people exist! 09/03/2020 If you want a company to 0. Contact you to change the appointment the night before only to change the appointment when they arrive the next day. 1. Blame everything on the customer the moment they arrive. 2. Blame their co-workers and other employees for not able to complete his task that's scheduled for that day. 3. Tell's you his life story to justify his failures. 5. Have the audacity to tell you after they change the schedule the 3rd time that they will only come back and "work things out with you IF YOUR SAME-SEX SPOUSE ISN'T HOME." 6. Does not care about public health and safety during the pandemic not wearing a mask. This is the company for you. OR. Just call others.

How often do you hear good things said about a plumber? Not often, if ever! But I can't say enough…read moreabout this honest and quality company. Back in April, I needed my duplex completely re-plumbed. Throughout the years, I always used Action Sewer to clear clogged up drains at my rental unit. When i realized that my 100 year old plumbing system HAD to be replaced, I called Action. They supplied me with a reasonable estimate, started work the time they said they would and spent several days completing the job...And what a fantastic job! They even went over-and-above what was agreed upon...No surprises or "add-ons" when the bill was handed to me. The invoice was the amount of the estimate. If you ever need plumbing or drain-clearing work of any kind, It's the Action Sewer team all the way...Honesty, integrity and workmanship!