Carlos is definitely a hard worker, I have no doubt about that.  I also feel that he quoted me a fair price for my service, and wanted me to be a satisfied customer. That said, I not thrilled with my experience.  I used the tree grinder he recommended, and ordered a tree from the garden center he recommended, and the outcome was OK, but not amazing. Carlos did a phenomenal job removing the old tree that I was replacing, I have no criticisms there.  If you're just looking for tree removal, I can absolutely say he did great work. As far as the stump grinder he recommended (Aaron G.), I don't know if that person was less diligent than Carlos, or if the sudden heavy rain we had in the middle of the job made it difficult to do a great job, or if he did everything right.  What I do know is that the new cherry blossom tree that was replacing the old tree was planted higher up and closer to the sidewalk than the old tree it was replacing, and I can't help but wonder if Carlos had no choice but to work around the roots of the old tree. Carlos did pick up the tree from Scottsdale Farm, and installed it the same day as the old tree was removed.  While the tree looks healthy enough, Carlos brought two areas to my attention where he was concerned.   He asked if I had any roof primer (or something similar) to paint over the exposed area and protect the tree.  I said I didn't, but that I would be happy to pay him if he could swing back by and apply what he thought was most appropriate to protect the tree.  As he continued to look at the two spots on the tree, he told me he was concerned about the tree, and that if it was up to him, he would replace it.  He said Scottsdale Farm was generally good about these things, and he would take photos, speak with them, and see what they were willing to do.  He said he'd follow up with me the next day. The week that followed this install is where I felt most disappointed.  I had to repeatedly reach out to Carlos, who would generally say he'd respond later that day or the next morning, and usually did not.  I spoke with Scottsdale Farm, who said they'd speak with Carlos and look at his photos when spoke with them.  Ultimately, Carlos did call me back and say Scottsdale Farm said the tree was healthy, and they didn't see anything concerning enough to replace the tree.  I again asked if he could swing by to apply whatever he felt was most appropriate to protect the areas of the tree we were concerned about, and got a yes, but Carlos never returned. I believe Carlos was suggesting I get some bricks to put up a retaining wall near the sidewalk, but that wasn't super clear, and I was hoping to get some more clarity when he came back, and I genuinely believe he was intending to return after our post-install conversation.  That said, the follow up just wasn't there. I think this is a hardworking guy who means well, but I'm a bit disappointed in the follow up, and wish things had gone smoother both the day of the job and the days after. read more

The service I received from Carlos was very disappointing to say the least. The work was very poor and incomplete. He was unresponsive and did not show up in time. He was very fast to provide a quote and get started with the service. He did trim down a few shrubs and cut the trees as I asked. However, he did a very poor job removing 2 small trees -everything was supposed to be included in the quote- he never removed the roots until I called and called insisting he came back. He only came back a month later. When he was supposed to come back 1 week after the initial service to plant grass over one of the trees he removed. He was supposed to treat the beds for weeds - that was never done He was supposed to remove 2 trees - he cut those, but the stomps were still under ground until I insisted he came back to finish the job He was supposed to lay gravel around the fire pit area - he missed part of it as shown in one of the pictures The service I received from Carlos was very disappointing to say the least. The work was very poor and incomplete. He was unresponsive and did not show up in time. He was very fast to provide a quote and get started with the service. He did trim down a few shrubs and cut the trees as I asked. However, he did a very poor job removing 2 small trees -everything was supposed to be included in the quote- he never removed the roots until I called and called insisting he came back. He only came back a month later. When he was supposed to come back 1 week after the initial service to plant grass over one of the trees he removed. He was supposed to treat the beds for weeds - that was never done He was supposed to remove 2 trees - he cut those, but the stomps were still under ground until I insisted he came back to finish the job He was supposed to lay gravel around the fire pit area - he missed part of it as shown in one of the pictures Unfortunately I paid for all the services before he completed the job. He seemed very trustworthy at first and was supposed to be coming back every two weeks for lawn maintenance. So I assumed this would be a long term plan and service provider. Beware if you hire this company for your services. I texted and called multiple times without getting an answer often time. He told me 4 different times that he would come by to finish the work and never showed up. Again it took Caros more than 5 weeks to come back and finish a job he was supposed to finish in one week. He lied to me because he was supposed to have purchase the grass that needed to be installed but every time he kept saying that he needed to go get the grass. Even now two weeks after he removed a stomp of weed/tress I just found a deep root so no wonder the weeds kept coming back. read more

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Carlo and Israel are the hardest workers I have seen. They completely renovated my side and back yard --leveling and installing over 500 sq. ft of very fresh new sod. Much of the patching was like solving a jigsaw puzzle and Carlo was a master. When told once what your plan was he took it from there. No further guidance needed. Often he improved original instructions. Fair price for hard work--completed as promised. He has promised to return to "roll" the new work after it has been watered and "settles" and I am confident he will! Everett read more

They did an awesome job today. Very professional and efficient, reasonable price, highly recommended!