My wife and I were shopping in Hot Springs when our car broke down at a stop light (at rush hour on…read morea Friday, no less). We called Holcomb's Transport & Recovery for a tow and they were there in probably 15 minutes which, considering traffic, was pretty impressive! The tow truck driver, Zach, was friendly and professional and had our car towed in no time. Our car was, unfortunately, un-drivable so we got a rental to return home. Then the rental got a flat on the highway and we were stranded in the middle of nowhere! We called the rental agency and they sent roadside assistance and who shows up? Holcomb's Transport & Recovery! This time the driver was a real nice guy named Chauncey and he had our tire changed and had us on the road in a matter of minutes. I'd never needed to use the services of Holcomb's Transport & Recovery before but I was glad they were there for us today! If you're in the Hot Springs area and need a tow I highly recommend them!

Absolutely the most horrible experience ever. We broke down in downtown parking lot. Tow truck…read moredriver showed up, said he had it handled so we took uber back home. Called dealership and vehicle never showed up.. got in touch with Holcomb service and was told driver could not get it into neutral so he just left- left vehicle unlocked with keys in vehicle and we were NEVER notified.

Dustin came swiftly to the rescue. We were in a dangerous situation and had a very tough day. On…read moretop of great service, he was the kind of guy I'd love to have a beer with. Thank you, Dustin. You really got us out of a bind.

We were stranded on the side of I-30. Transmission went out. Called the closest towing service…read morewhich was Malvern Towing and it was the best towing experience I've had. The owner was our driver and he was fast, genuinely personable and went overboard to help us in a bad situation. He even dropped us off at a hotel after getting our vehicle to a shop. Can't say enough good stuff about the experience!

My husband was in an accident, but not at fault. We offered to pay the tow truck driver cash or…read morecard to take my husband's truck to his mother's house. He refused to give us a price, and danced around it until we gave up. Then, when I went to retrieve his personal belongings, they flat out refused to allow me to access his vehicle even though my name was on the title as well. Stating that they had to have the insurance call them and pay for their towing or storage fees or we pay their towing or storage fees. After I already offered to pay them to take it somewhere else. They were very rude and very unsympathetic about the fact that my husband did not cause this accident somebody else caused it all I wanted was his personal belongings.

I got stranded on a freezing day, these guys had a guy to me so fast i couldnt beleive it. And for…read morea fair price. These guys were incredible!

5 stars for 5 star people in a five star shop!…read more My '96 Volvo got hit in a parking lot in Little Rock, the insurance of the party who hit me seemed to try every possible route to get out of paying for what was obviously their fault. Days later Geico finally decided to have it towed, they recommended Landers or Gwatney but I insisted upon Gordy's because I knew they would be on my side/not on the side of the insurance adjuster. They got me a rental for ~5 days. When the Geico guy went to Gordy's to assess the damage he literally tried to say it had not been hit, even though his insured party had admitted fault; which had definitely thrown the alignment off. You CANNOT visually tell if a car is aligned, you have to drive it to feel the shakes she had. So after Geico guy walked around my car twice and basically called my husband a liar, Matt at Gordy's went to bat for us. He told Geico guy to shove it and listed all the things my car really needed, and told him "y'all are definitely paying for this. It's un-drive-able because of your people, you're gonna make it right." Thanks again, bud! In the end they replaced basically my whole front end and aligned her properly. In addition they replaced the headlight assembly that was badly cracked. And because Volvo parts come from Sweden Gordy's got Geico to extend my rental car to 12 whole days! Cannot recommend them enough! For any body work, paint, insurance claim, etc. Gordy's is the best you can get in Arkansas!!

If you're not getting your vehicles serviced here you are making bad choices! The guys are great,…read morefast and affordable. They installed a coil in airbag kit for me in 2 hours getting me in in 1day. I attempted the install myself, nope! Failed miserably. Can now pull my trailer to Connecticut feeling safe. Thanks again Skisz 4x4

They did excellent work on my BMW. I would highly recommend them for any of you auto body needs!read more

The name of the business is big A.'s. Honest local business. While traveling had a tire issue found…read morethis company they took care of me in no time and we're very friendly.

The other alignment shops in town wouldn't get me in but this guy did. Top notch service. I Highly…read morerecommend this place. Guy has a heart for customers.

I would highly recommend Sally's Body Shop! Each time I spoke to someone in the office, they were…read morenot only helpful but friendly! 5 stars!

TLDR: It's their policy to leave your keys on your hood in broad daylight in their parking lot…read more Poor customer service; I have never worked with a shop that was this negligent. - You can only choose two: a) Good Work b) Cheap Work c) Fast Work If you choose this shop, you will get none of them. They kept my vehicle for 42 days to replace a fender and a bumper, while continuously lying to both me and my insurance about a finishing time. I went up to check in person because they'd pushed back the finish date on my car 6 times, to the point where I no longer had a rental. My car was sitting in the parking lot 6 weeks after I'd dropped it off, in substantially worse condition than when I started. Things in my glove box had been taken out, and the headlights were in the back seat. Also: MY KEYS WERE ON THE HOOD IN BROAD DAYLIGHT. After confronting the owners about it, they informed me that was policy so their employees had easy access to move them. My car was also substantially dirtier than when I'd dropped it off. I got permission from my insurance to reacquire the vehicle, and he'd informed me they'd violated their contract with Progressive and I have full rights to get the vehicle back from them. Initially around week 3 I'd asked to get the vehicle back since I was about to not have a rental any longer- one of the owners informed me he'd pay for any time it had run over. If I would not have returned my rental, they would have owed $700 at the time I took it back. He didn't expect me to tell him that was the amount, and I watched the light in his eyes die because they would have done a solid portion of the work for free. At no point do I believe they would have paid for anything over. I cannot recommend this shop, at all, to anyone. The customer service has been awful and they will leave you in the dark. Sally, at the front desk was completely unprofessional.