My boss called Definitive Care Towing for recovery after one of our utility trucks broke down…read moremid-route. From dispatch to pickup, communication stayed clear and professional. The operator handled the truck confidently, accounting for its height and added equipment. The operator ensured a smooth loading process, thereby saving us time. Drop-off was coordinated smoothly with our maintenance yard, and most of all, pricing was consistent with what was quoted and reflected the truck's size. For commercial towing needs, the service felt dependable and worth the expense.

overall service was completed and repairs were made! alignment was quoted $80-$170 on the high end…read moreof man hours taken. car was done within two hours and cost was $220. forgot to mention online 15$ coupon and called back after I left and was told welp mention it next time!

Baxley's continues to provide great service & value for auto repair needs. Prices & estimates are…read morefair, work done in a timely fashion -they provide good feedback during the repair process. Kudos to James & entire team. Highly recommend them to others.

Awesome service. Gary and all the folks there were very helpful. They rebuilt my transmission and…read morefixed some vacuum leaks on my 85 Dodge truck. Best place in town IMO.

Our Buick Enclave broke down on the side of the road while we were traveling out of town on…read morevacation. The SUV was towed to this shop to be fixed. We rented a car and left to finish out the vacation. We picked up our SUV when our vacation was over and went home to Illinois. The transmission went out again. This shop paid over $600 and had it towed back to Arkansas and fixed the issue. The part was faulty. The customer service was OUTSTANDING! This shops customer service and quality of work speaks highly in they way they treat their customers and the work they do on your car. . If you are having any issues with your car or SUV give this shop a call. You WILL NOT regret it.

My husband was in an accident, but not at fault. We offered to pay the tow truck driver cash or…read morecard to take my husband's truck to his mother's house. He refused to give us a price, and danced around it until we gave up. Then, when I went to retrieve his personal belongings, they flat out refused to allow me to access his vehicle even though my name was on the title as well. Stating that they had to have the insurance call them and pay for their towing or storage fees or we pay their towing or storage fees. After I already offered to pay them to take it somewhere else. They were very rude and very unsympathetic about the fact that my husband did not cause this accident somebody else caused it all I wanted was his personal belongings.

I got stranded on a freezing day, these guys had a guy to me so fast i couldnt beleive it. And for…read morea fair price. These guys were incredible!

Got a quote for 100$ for regulator installation. But I wasn't charged that. The young pretty…read moreattractive aggressive lady at the NLR location was firm and very passive about it not being $100 and I'm like this is Auto Glass Now, so the price should be the same no matter where what location you go to, unless they are pocketing the money and taking from the company. At this point, this makes me wanna open my own glass installation and show the how to treat ppl and not argue with ppl about quotes. But when I tell u I was quoted a certain price, she say, oh I believe you, so if u do, call that lady at the other office and ask & confirm the quote, then they say OH YOU SHOULD HAVE GOTTEN IT LOCKED INTO THe system, how n the hell am I suppose to know and do that, I don't work there.

To make the story short I didn't leave till 4pm I was scheduled for 10am desk workers up front told…read moreme my windshield was in stock before I arrived. 1 hour of waiting I was told they do not have it in stock and I should reschedule for tomorrow, which wasn't a option since my windshield was destroyed from a tree and it was a rainy day. There seems to be a miscommunication with the shop/inventory guys and the desk workers, the shop guys were really nice and offered water after they noticed I been there for awhile.

My insurance company recommended Darien Master Towing when we needed to tow our toy hauler due to a…read moresuspension issue. The driver clearly understood how toy haulers differ from standard trailers and took extra care with weight balance during hookup. Loading took time, but it never felt inefficient--just careful. They explained the route and destination details before leaving. The cost wasn't minimal, but considering the size and handling required, it felt appropriate. I felt comfortable knowing the hauler was being moved by someone experienced with this type of tow.

Called and the showed up within 20 minutes. Joe Edwards was very personable and prompt in…read morerecovering my vehicle. Would highly recommend this company anytime.

Needed to get my car towed to get my tires replaced. I called Metro and they immediately sent…read moresomeone to come get it moved. Only took about 30 minutes to get here, which was nothing compared to the other company I used which took 4 hours to get to me! My driver got to the location and apologized for taking to long, even though he had to get through morning rush traffic. Overall great service and relatively good priced. Highly recommend!

No one wants to break down and have to be towed but it happens…read more I strongly recommend Driven Towing of Hot Springs this company is prompt, have knowledgeable office person, as well as experienced tow drivers. And did I mention prices are very fair. Add them to your contact list now just in case.

I found myself in the middle of BFE late at night and my vehicle had busted the radiator hose. I…read morehad all the tools I needed EXCEPT for a spare radiator hose. So I was unable to even help myself. I called Holcombs only to be told that they OR Ernies, OR Tillery's do NOT accept credit cards after hours... (((SERIOUSLY???))) So, if you ever have an emergency that requires a tow truck and it's after hours and you do NOT have cash, they will NOT help you!!! So, I called Burkes & Mahoney. They DID accept credit cards and responded immediately to my request for help!!! From the dispatcher to the tow truck driver, their customer service was TOP NOTCH!!! Going forward, I will not use ANY other towing company. The way I see it, if you can't help me when I REALLY needed you, then I don't need you at all. KUDOS to Burkes & Mahoney/Driven!!!