My husband was in an accident, but not at fault. We offered to pay the tow truck driver cash or…read morecard to take my husband's truck to his mother's house. He refused to give us a price, and danced around it until we gave up. Then, when I went to retrieve his personal belongings, they flat out refused to allow me to access his vehicle even though my name was on the title as well. Stating that they had to have the insurance call them and pay for their towing or storage fees or we pay their towing or storage fees. After I already offered to pay them to take it somewhere else. They were very rude and very unsympathetic about the fact that my husband did not cause this accident somebody else caused it all I wanted was his personal belongings.

I got stranded on a freezing day, these guys had a guy to me so fast i couldnt beleive it. And for…read morea fair price. These guys were incredible!

Worst auto repair place I've ever dealt with! Took them two weeks to fix something that should've…read moretaken a day. And they kept giving me the runaround, telling me that they were going to have it to me by the end of the day every day that I called them! Never taking my car to them again.

My vehicle was impounded here after the Saline County Sheriff Department recovered it after it was…read morestolen. When the police notified me, I called Weise Towing about it. They told me that they had let it sit for three weeks before checking the VIN (on a very obviously stolen vehicle) to report it to the police, and that they would be charging me $35/day for all of those three weeks (during which I had no idea that it had been recovered), $150 for a towing fee, and some extra for gas for the tow truck. During all my dealings with them, I was repeatedly assured that other than a new paint job and broken ignition and locks, the vehicle was in fine condition. Also during all my dealings with them, I had to talk to three different people over about 6 different phone calls, none of whom would let me speak with the actual owner. When I finally was able to recover my vehicle, many dollars later, it appeared to have been wrecked in addition to being so heavily vandalized that any sensible insurance agent would have written it off as totaled. I payed more in recovery fees than it was even worth any more. About a year later, I received a copy of the police report that provides evidence that Weise Towing did not, in fact, have possession of my vehicle for the three weeks that they claimed. So it appears that they fabricated the story about it sitting in their impound lot for 3 weeks before checking the VIN in order to charge extra for the storage fee. Think about that: they thought that claiming they didn't check the VIN on a recovered stolen vehicle to report it to the police for three weeks was reasonable. If you ever have to deal with Weise in any way, make sure you retain a good lawyer ahead of time. Document absolutely every phone call and dealing you have with them, act quickly, and be ready for small claims court.

My boss called Definitive Care Towing for recovery after one of our utility trucks broke down…read moremid-route. From dispatch to pickup, communication stayed clear and professional. The operator handled the truck confidently, accounting for its height and added equipment. The operator ensured a smooth loading process, thereby saving us time. Drop-off was coordinated smoothly with our maintenance yard, and most of all, pricing was consistent with what was quoted and reflected the truck's size. For commercial towing needs, the service felt dependable and worth the expense.

From the owner: To provide safe and effective services, we make use the latest tow trucks and equipment. All sizes…read moreof vehicles, from light-duty to heavy-duty, are available in our fleet.

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!

I was lied to about the condition of the impounded vehicle. Dealing with the manager is a…read morenightmare. His disposition is as bad as I have seen at a towing company