This is a beautiful nail spa! I was seen immediately without an appointment around 2pm on a…read moreThursday. The staff were friendly! I enjoyed my time getting my nails done and the bonus is the massage included in the service. They didn't rush my time with them and I stayed for about two hours for both gel manicure and deluxe pedicure. It was exactly what I needed.

The customer service was severely lacking. We had gone in for a pedicure and someone I was with had…read moregotten their nails done by a lady who just did not seem like she wanted to be bothered and provided 0 friendly conversation. They were pretty judgmental the entire time which isn't exactly what you wanna deal with when going in for a beauty service. The quality of our nails was good, but not worth going in just to be judged the entire time. The vibe of the store is outdated. I'd go somewhere else.

Literally the best nail salon I've been to in Ohio, moving from Cali my standards are very high and…read moredesigns are a must Sara is my go to. #AMAZING

I have been a customer here and genuinely wanted to continue supporting this salon, which makes…read morethis review disappointing to write. During my most recent visit, I showed a reference photo before the service began and was never told that the design couldn't be recreated as requested. I left with a set that looked significantly different from the inspiration photo, and the quality was not what I expected for the price. Some corresponding nails on opposite hands were noticeably different lengths, making the set look uneven. Afterward, I reached out respectfully to explain my concerns. My messages were polite, constructive, and focused on the work itself. Instead of feeling heard, I felt dismissed. What ultimately convinced me not to return was a later interaction regarding a broken toenail. When I called about having it repaired, I was told they would fix the toenail, but that I should find a different salon because I wasn't happy with their work. I explained that my concerns were only about the most recent service and that I had enjoyed coming there in the past, but I was still told to go somewhere else. I found that response surprisingly harsh and unprofessional given how respectful I had been throughout every interaction. Customers should be able to raise concerns about a service without being told to take their business elsewhere. Mistakes happen, and not every set will be perfect. What matters is how a business responds when a customer has a concern. Unfortunately, the communication and customer service left me feeling unwelcome and undervalued.

Diane is an artist! She's kept my nails healthy and beautiful since 2020. The salon is impeccable…read moreand comfortable, family friendly and always professional.

I used to love coming here to get my eyebrows done because they used to do such a great job but not…read morereally a good job anymore. Whoever they have there on Sundays doing eyebrows did not do a good job. I still tipped them though they need to either get better or have someone else doing them bc i'm actually pissed about how they turned out. i probably won't ever come back and won't have anyone else i know come back

I would recommend avoiding. I understand why it was empty on a Saturday morning. I asked for the…read moreminimal pedicure for my husband and I and I received a fill on my acrylics. Instead they some other pedicure and charged more. Their pricing is RIDICULOUS. Service was decent but not worth their hidden fees. Also she caused my nail to bleed and then just threw nail glue on it. Just terrible all around. Im mad I gave them my $$

Really nice staff but it was $87 for a gel manicure and regular pedicure…read more I would be ok with the price but the gel manicure chipped 2 days later and by day 3, 3 nails had chipped. Very disappointed with the price and quality. Ended up ripping off all the gel and using press ons

At first seemed great. I had a bad experience with a nail…read moretech approaching and attempting to do my nails with dirty gloves. She was also rude. I have not allowed her to do them again. Then on a different visit months later a different tech cut my big toe nail too much and cut my skin with her clippers. She also was using her unwashed finger nails to scratch off polish on my hands. Very unsanitary . A few weeks later I got a fungus infection on both my big toes. It's a big deal, I'm still trying To get rid of it , with the help of a foot dr. Also they seem to put 2 "thin" gel coats and they do not last as long as some other salons. I have stayed away from, Glitzy as I'm not confident about the cleanliness and hygiene issues.

Love going here to get my nails done. Sophia is fantastic and my nails always look beautiful…read moreafterwards!

Blue Ash Nails is a clean and peaceful location for manicures and pedicures. I have been using…read moretheir services for as long as they've been in business. The location is convenient and easily accessible. There's plenty of parking and the equipment clean. There's plenty of color selection and options for polish style and pedicure style. The shop is up to date on current trends. You are not required to have an appointment but I often call ahead to check on wait time. I recommend calling ahead, then you are disappointed during busy times. Many customers have favorite nail techs. I typically don't schedule an appointment and have always been happy with my nail techs when I do "walk-in" service, they all talented. The techs are soft spoken, kind, and very courteous. They are talented, always trying to do their very best. The owners, Brandon annd Jamila, are super friendly, they work hard at knowing their customers, learning customer names and remembering personal details. They are delightful to be around. The prices are reasonable and very competitive for the area. Cash is preferred and there's a "no fee" ATM machine at the door. I highly recommend Blue Ash Nails; it is a neighborhood treasure.

I am very picky about pedicures and Wendy is the best. Great with shape and polish. Only giving 3…read morestars tonight because I called ahead and was told I could come in at 7 for a pedicure (they close at 8) but the person the greeted me when I walked in (the owner maybe, she left before everyone else.) was very very rude. So rude that I almost left. They seemed very eager to close early. Hey blue ash nails, if you don't want to be open until 8, don't be! Post earlier closing hours. But don't post that you are open until 8, tell me I can come in at 7 when I call, and then treat me poorly for coming in during open hours. I was out of there by 7:35, well within your posted hours. Again, Wendy was great, it was the way I was treated when I arrived that I really didn't appreciate.

EDIT: It's been three weeks and I needed a fill in. All the…read morepolish was peeling off so I chose to go to a different salon. I'm so glad I did. Once she filed off the remaining polish, we saw how POORLY these were done. All the edges were peeling up and air bubbles. I ended up needing an entirely new set. Every single nail was in salvageable. After three weeks. So disappointing. Changing my review to 0. ------- I recently moved back to town and am looking for my "home" nail salon. I walked in Elegant at 10:40am on a Tuesday and was seen before 11am. I got an acrylic full-set with regular polish. The good: I loved that I was seen within 15 minutes of arriving. They had a HUGE selection of polish colors. The whole process took about an hour including sitting under the dryer and waiting, which is great! I think overall he did a good job and my nails don't have any obvious mistake. The not so good: I was not greeted when I came in at all. I had to find my way to the sign-in sheet and just sit. There wasn't many pleasantries--no conversation or small talk. They chatted a lot and were super friendly with the "regulars" but even when I tried to chat it wasn't well received. The worst part was that he was pretty rough with my hands and fingers. I guess he was trying to go quickly but it was even painful at times. I understand that some maneuverability is required but in all my years getting manicures I've never experienced anything like this. It was a lot of twisting my joints to get fingernails and better angles and weird wrist twisting to get to my thumbs. i have hypermobilty in my joints and even I felt discomfort. Another reviewer mentioned the roughness as well so maybe this is just something when they're in a rush. The bad didn't totally outweigh the good so I'll likely return for my fill-in unless I find something better. It's possible it was just a bad day, especially considering the other positive reviews and his clean and nice work.

I was in town and needed my nails done. It wasn't crowded, so I got right in. Large salon, lots of…read morepedicure chairs. I have shellac nails, so it was$25 for removal and the redo. I don't know what it costs around here, but that was more than what I pay. I'm satisfied with my nails. Good clean place.

I went for a (natural nail) dip set as a walk in, and did not wait long. As other reviews…read morementioned, the studio was not updated and modern, but they seemed clean and I was not concerned about the cleanliness at any point. The nail tech was not super talkative to me, but I came straight from work and personally enjoy a quiet nail session where I can just relax. She also showed me a few different variations of the dip color I picked which I thought was super helpful (like painted it on a fake nail, light cured and everything.) My dip nails were $45 and they have held up nice. Will be back.

I bet you can't spot my cuticles! Clean, solid work. Great detailed application and executed my…read moredesign perfectly. Thank you so much Andy and your wife! I'm happy that I found my new nail home.