My daughter is anxious with new people and new experiences and the staff here were so patient. Dr…read more Judy talked to her on her level and did everything to make her feel safe, comfortable and confident. My daughter is excited for each visit!

Took my 4 year old son here for his first trip to the dentist. He was nervous but quickly became…read morecomfortable with all the games and things to do in the waiting room. When we got called back the hygienist was very sweet and explained to my son everything that would be done. They had a movie playing and were very friendly throughout the process. He did great with everything including the x-rays. They were also great at explaining everything to me. Will be recommending to all my friends!!!!

I now have a dentist that I love going to.My last dentist would clean my teeth in less than a half…read morehour.Eddie takes her time and puts you totally at ease.I'm 71 and have never had dental care like this.The entire staff are great.It might be a good idea to clone Eddie.

Dr. Kiesel and his staff at Kiesel Dental Associates are amazing. I actually look forward to my…read moreappointments because everyone is so friendly, talented, and professional. I didn't think I would ever write a review for a dentist but I want anyone who is looking here for information to know that my visits to this office for regular appointments or emergency work are always great! I have been a patient for over 10 years and it is obvious that Dr. Kiesel hires great people and treats the well. Why else would they all go out of their way with every patient? I am not affiliated with this office and have nothing to gain but I wanted to share a review so others could have the same awesome experience.

For the past two years, my son Ethan has been visiting Dr. Kyle, and we couldn't be happier with…read morethe care we've received. Dr. Kyle and his staff have been incredibly supportive and attentive to Ethan's needs, especially when it came time for him to get braces. He also has regular teeth cleanings there. The clinic is always spotless and has a fun, serene atmosphere that makes it enjoyable for kids. I was truly impressed by how helpful they were when I initially called to schedule an appointment; their customer service is outstanding. Ethan is nearly finished with his braces, and in just two years, his teeth look fantastic! A big thank you to everyone at Smile Garden! The Wargo family

I contacted the office today to arrange dental care for my daughter. The receptionist informed me…read morethey typically don't accept insurance, prompting me to consider self-pay. Despite disclosing my insurance, she proceeded to ask for details only to inform me they don't accept new patients with that insurance. This inconsistency was perplexing and led me to avoid this practice. It's fortunate I recognized their approach early on. Ps I told the the receptionist that I would self pay and she said " no I can't do that because she is delta" seems like delta insurance holder are strictly bad. Sounds like a discrimination. SMH.

Did my teeth terribly, went for a cleaning. Water was spilling every where and about two weeks…read morelater my gums are bleeding worse than before. Do not go here!

Made an appointment and they cancelled. Said I couldn't get another for over a week for a broken…read moretooth. They pretty much told me too bad. Will never go back.

UPD: I was contacted by a manager to talk about my visit. The woman was incredibly nice and offered…read moreto come one more time to make up for the bad experience. I was not interested since my son's tooth had already been fixed in a different practice. Then she offered a refund of 50% of my initial visit. She did explain that the way they scheduled me only had a consultation (which I still believe is way overpriced), so please MAKE SURE when you are scheduling your visit, you know what you are getting, in order to avoid frustration.

I would not recommend this practice based on my experience and review, most especially if seeking…read morean honest and accurate dental care for your child.

Even though I had made an appointment a week in advance, a day before my scheduled appointment, I…read morereceived a phone call stating that my appointment had been moved back by 2 hours. When I finally went for a consultation for an extraction, the waiting room was so packed, I was lucky to find a place to sit. I spent around 45 min. in the waiting room before I was finally taken for x rays. Then I was left to wait for a dentist in the exam room for over 1 1/2 hours! I finally had to get the attention of someone walking down the hall to ask if I had been forgotten. I was told the dentist would be right with me. I spent a total of 3 hours there. Very unprofessional. The day of the extraction, I discovered that there was no place to put my coat and purse, yet they have signs everywhere stating personal belongings are not allowed to be brought in the room where the extraction takes place and they are not responsible for stolen items! Just before the dentist proceeded with the extraction, i was told that my insurance didn't cover a bone graft (I had told them ahead of time I did not want this) and my insurance also didn't cover anesthesia. I asked the cost of the anesthesia and was shocked to be informed it would be around $250! When I told them i couldn't afford that, I'm a senior on a fixed income, the dentist quoted a reduced (yet still expensive) fee and left for a few minutes. One of the assistants told me they would take cash now. When I informed them I didn't' carry that kind of cash with me, they said they would accept plastic. I told them I wasn't prepared to pay and they said they'd bill me. While the extraction wasn't as painful as expected, the dentist didn't even bother to speak to me upon leaving. I was presented with instructions and 4 prescriptions. I didn't fill one prescription as I felt it was not necessary. Finally the dentist that performed the extraction was not the same dentist that did the consultation. There's no way i'll ever retutn here again for any dental work.

Worst experience with so-called medical "professionals" I ever had in my entire life. I came in…read morefor care with after waiting months to have my emergency surgery. Does anyone know what a medical emergency is/ Anyway,in intense pain i went to front desk barely able to stand. I began to fill out the paperwork and i hadnt even finished before the ghetto Allentown attitude came out of the staff. They seemed to be annoyed I would even have the audacity to seek medical treatment even though i was referred there by a dentist. The attitude and rudeness and hostility towards a patient in an extremely vulnerable state -- that is intense debilitating pain -- was astounding and next the nurse was giving me attitude for not knowing exactly what procedure i was having done as if i have the paperwork or a degree in dentistry which i do not. The nurse set me in the X ray and vanished. Never even gave complete instructions and was mad i couldnt be still while in intense nerve pain shooting through my jaw and skull. The machince hit me at spun around bc i had no idea where she went or that she was beginning the X ray. After I realized the nurse or whatever her position is did not seem to be interested in my well-being i requested a different nurse. They all seemed so offended that I did not have my wits about from the pain and was not sufficiently polite for their liking when I first entered and they seemed to have a personal vendetta against me bc i was not sufficiently polite enough while in a medical emergency. More surprising than the general staff's rudeness was that after being denied my request to speak to someone regarding this unprofessional and uncharitable care that most have come to expect from medical professionals, even the doctor seemed more interested in lecturing me in politeness and blaming me for the rudeness of the staff. He started bickering and arguing me over it! I couldnt believe it. he said something like'not in my house!" Talk about an ego trip. I just wanted the procedure to take the pain away. But at SmileKrafters they say the patient comes first but apparently that is not the case. the doctor then said they dont take my insurance and i would have to go under general anasthesia to which i replied honestly which is my right as a patient that i honestly dont feel entirely comfortable with that seeing how i had been treated so poorly so far. this seemed to offend him as well. That sees to be all they want to do at the office. Dentistry may happen at the office but i guess only if you are extremely polite and never have pain that keeps you from being bubbly and amicable. brought me to the front desk where instead of telling me to go home or leave, the front desk people decided to loudly gossip and lie about me from a few feet away. i asked what am supposed to do and they just kept repeating that i was rude. Absolutely shocked but not also not surprised bc they seem to have crazy egos and they know there is little accountability. They will continue to treat patients as peasants beneath them Iam sure of it. Avoid this place (if you can). They didnt even ask me to leave as i waited at the front desk for directions. they staff started scolding me and told me they would call the police if i didnt leave when i was literally listening to the doctor when he said go to the front desk. God forbid they do any sort of dentistry at the dental office. Dealing with this place is like pulling teeth, something they refuse to do to anyone they deem "rude".

Unprofessional They…read moredon't listen to patients and their needs, instead pushing for bigger/other procedures. No explanation of coverages/benefits before checkout and the big bill that shows up, especially when insurance changes (Which they take very few plans). Little to no regard for patient feedback and concerns, only scheduling the next procedure/appointment. Be careful with billing department too as they pre-billed for $700+ for services that were not started for my daughter despite notifying them multiple times that we were not ready to move forward. No notification, no receipt, no outreach. I had to call to ask for help and then had to call again the next week to get it resolved as nobody bothered to call back. Just unprofessional all-around.

Unprofessional & Dismissive - Crown Failed in 9 Months…read more My 4-year-old daughter had a crown placed at Newtown Dentistry, and within nine months, it fractured, leaving only the glue behind. According to their own website, "Under normal use and proper care, a pediatric crown should last until the tooth naturally falls out"--which should be 5-7 years, not months. Another dentist noted excess bonding shortly after placement, which research suggests can contribute to fractures. Despite perfect hygiene, no decay, and a normal diet (chicken nuggets, mac & cheese, yogurt, etc.), the crown still failed. The missing piece was about ¼ inch in size, a substantial failure for a baby tooth. Newtown Dentistry was completely dismissive. They initially told us to only come in if the crown fell off or caused pain. I had to push for an in-person evaluation, where they still insisted the crown was fine. Yet, we now face increased risk of decay, the need for further monitoring, and the possibility of another crown--meaning sedation again. Due to their poor workmanship, lack of accountability, and dismissiveness, we did not feel comfortable having Dr. Kristianne Macarareg monitor or replace the crown. When we requested a refund, they refused but it took several dismissed inquiries via email first. We have since discontinued care and would not recommend this practice to any parent looking for quality pediatric dental care.

I love this office. My daughter has the best care from all the staff! The dentists are the best…read morepediatric specialist in the area.

After several attempts to find a fun and kid friendly pediatric dentist, we are happy to have found…read moreDr.Laura. We have been with them for a year, and every visit is as pleasant as the first one. Our daughter has had several issues, with dentists and her teeth, but Dr.Laura has went to great lengths to make sure we have no more issues! And, the phone calls and notes we got from her after our visit and surgery meant so much to our daughter as well as to us. Definitely recommend to everyone!!!

Dentists are great, hygienists are great, location is convenient, love the office, great hours. My…read morekids love the coin prizes. Highly recommended.

My son Blake loves Sea of Smiles! Dr. Louis is the best! Blake loves him because he's so gentle and…read morethorough. Their staff is great also! Overall Sea of Smiles is an outstanding pediatric dentist. Would highly recommend!!