Customer of 7 years, place has gone down hill since the owner Tom retired. Broke a tooth and…read moreneeded emergency care, told me to come in the next day, charged me $185 and then said I had to wait for another dentist that they assigned me to, who was on vacation for another week!! And then MAYBE an appointment to get a crown sometime after he gets back? Are you nuts? UNACCEPTABLE. Total disregard and zero care for the customer, my family and I will go elsewhere.

Lehigh dental was my choice after searching for years. My family has used this practice for many…read moreyears and we are very happy. I was seen today as an emergency. Dr. Gyory was again fabulous. The staff from the kind receptionists in front as well as the hygentists and again Doctor.

what a stupid DDS who has NO experience 2 fix a cavity?? maybe dr skelly needs 2 go back2 school 2…read morebrush up on her skills! not responsible 2 schedule apnts&has very limited hrs needs 2 get with the 2026 times of modern dentistry& improve code of ethics!

I called to ask about booking a regular appointment and had a really disappointing experience. The…read morewoman who answered introduced herself as Jo and was incredibly rude and short with me. She wouldn't even let me finish a sentence. I was trying to find out if they were in-network, as my insurance website listed them, but I was also open to paying out of pocket if it was the right fit. Jo told me they were not in-network, which is completely fine, but there is a respectful way to communicate with people. It's already hard enough to find a good, family-friendly dental practice. Based on this interaction, I wouldn't feel comfortable bringing my family here.

These ladies are truly one of a kind! They go above and beyond to make my 2 year old actually have…read morefun and smiles on both of our faces the entire time! Exceptional every single time! Thank you for all you do and making our visits something we actually look forward to and talk about regularly to encourage healthy brushing!

I'm not too crazy about Killian. One of her hygienists made my 4 year old cry (she had too much…read moreplaque on her back molars ) and, because I am her mother, she marched right into the waiting room and scolded me in front of everybody. She had no cavities, mind you. It was totally embarrassing and unprofessional. When I called to complain, Killian literally kept talking over me every time I started to speak and was overly protective of her hygienist. It was bizarre. It's a miracle I kept my composure. Needless to say, we dropped her. On a good note, when my oldest broke her front tooth, she did a great job reparing it.

We just moved to the area from the Midwest. We got a referral from our orthodontist. The experience…read morewas good up until the point when the dental assistant tried to get me to schedule two appointments for fillings for my son. The hygienist seem to think my son didn't have any cavities. However, I found out a few minutes later that wasn't the case. The dental assistant didn't seem to care that I am a dental assistant by trade. When I told her that I wanted amalgam fillings in the back teeth and I wanted to wait on three of the fillings. She told me that most likely the cavities were deep and they should be done. Mind you, most likely they didn't show up on the x-ray, other wise the hygienist would have seen it. The dental assistant didn't seem to care that I have dental knowledge. I feel they were trying to sell work on stuff that could be watched for six months. We will not be going there to get the work done. I am going to find a dental office with the same philosophy as me..

I have been going to Dr. Lewis for many years, and would not consider going anyplace else!…read more Everyone there is very helpful and friendly. I have very sensitive teeth, which both the hygenist and dr. are aware of, and they make sure that they do everything possible to keep me comfortable whenever they work on my teeth - from cleaning them to filling them. They are knowledgeable, and keep good track of the various issues I have. I do not feel that they do work unnecessarily, but only when it gets to the point where it must be done to prevent additional problems. I am very pleased with every aspect of their practice, and would highly recommend them.

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

The dentists and hygienists were always great. it's a shame their front office staff have such…read morenasty attitudes. They are cold, condescending and devoid of any sympathy or compassion. I had an appointment scheduled and their phone calls did not go through for me since I had call screening in the new iOS so I never got their voicemails. they called me wife whos number they had because I had her listed as a contact for me and she confirmed my appointment for today 10/6. They kept sending me texts, none of which said they'd cancel my appt, but I ignored them since they already talked to my wife. I show up today for my appointment to be met with the most rude unprofessional attitude one could imagine, no understanding or empathy whatsoever, they also made billing errors previously and insisted they were correct until one of the higher ups at my dental insurance spoke with them regarding their coding errors and finally fixed things, otherwise they were ready to mistakenly keep coming after me for money i didnt owe them. You'll be happy with The dental care if you are able to deal with the office staff, but there must be alternatives in the area where you can get treated with dignity kindness and respect at the front desk without confusing and poorly coordinated scheduling policies while also getting great dental care.

They use silver fillings. Yuck! Professionally non…read morecommunicative with specific details and plans about the work needed on your teeth. All I got was " we will do a quadrant at a time". The bias news programming on the TV in the waiting room is certainly a turn off. HGTV is generally the way to go to for the majority of waiting rooms so as not to offend people. Switching Dentist at this stage of the beginning I have to pay for additional x-rays because my insurance won't cover a second one at this time. I found out from the new dentist that The x-rays that they did are not detailed enough. I'm glad that I've got this all figured out before I devoted anymore time to not being cared for properly.

Dr Yacoub and his staff are all very friendly and knowledgeable. His office is state of the art…read morewith the newest equipment and very clean and organized. Nancy at the desk is wonderful and the radiology tech with the curly hair is a sweetheart. I also like the hygienist. Very knowledgeable as well. And if you have an emergency, he gets

Megon And the Staff are Great at what they do Always call me…read morethe day before my appointments I am getting older, so I need a reminder call Thank You Merry X-Mas Paul M. Longfield

To preface, this is my first time writing a review, let alone a negative one! After being a patient…read morehere for over three years, I'm done. Suburban Dental sells faulty products and is an unaccommodating cash grab. The office manager will not get on the phone to speak with me, despite making unreasonable financial decisions. Additionally, they provided incorrect information regarding my insurance coverage, argued with me and then dismissed me when I tried to explain that my insurance provided partial coverage--then required that I pay in full. As a sanity check, I called my insurance provider for a second time to confirm coverage, and then called Suburban Dental the following day to explain that I was creating a claim. The office manager then offered to create a claim for me. Their procedures do not make any sense; why did I have to go through all of this trouble to begin with?   To explain why I say 'faulty products': I've purchased three different retainers--not because I just adore retail therapy--but because they kept partially cracking upon removing them. Their retainers are a very delicate, thin piece of plastic that I am very careful with removing. I even asked their hygienists to show me how to properly take them out to prevent breakage. However, within approximately 3 years of owning them, the bottom retainer broke after having it for ~1.5 years, and the top retainer broke after ~2.5 years. As a comparison, I had a previous retainer from a different dentist that lasted over 10+ years and never had any issues.   To explain why I say 'cash grab' and 'unaccommodating': The first time my retainer cracked, I was charged full price ($225) and was 'conveniently' informed afterwards that I could have brought in the molds from when they first created them and only been charged a 'discount' of $125. Considering the fact that they created my retainer, had my molds on file and knew I was unaware of this perk, it seems this was a way to take advantage of a patient. Recently, my top retainer broke and I relayed this information to a receptionist who tried to plea my issue to the office manager, who refused to speak with me on the phone. Despite initially overcharging me and distributing a faulty product, I was told I'd have to pay another $125 for a top retainer. I feel that because both retainers cracked the same way within such a short period of time from simply removing them, they should've been accommodated for. For the $450 price point (I am now investing $800 into retainers), the quality of the products combined with the lack of professionalism and accountability from this management is unacceptable and arguably exploitative.     This practice clearly refuses to provide ethical, quality care to their patients. I'll be finding a different dentist, and I hope this message prevents others from wasting their time and money!

I've been going here for over 10 years and have always had the most professional and caring…read moretreatment. I recently broke my tooth and Dr. Patel expertly fixed my tooth. He has a very patient and kind assistant as well.

I have been going here for a few years now. I had an appointment in August and they called and…read morechanged my appointment to October. I wonder why so long because I usually get an appointment pretty fast. In September I get a voice message that they no longer take my insurance. I misunderstood the message, and I thought because the cancelled my origin appointment that they would do the cleaning I was supposed to get in August no charge. When I got there, they wanted $89. I refused and they wanted to charge me a $50. cancellation fee. I won't be going back there. They said they did not cancel my original appointment on purpose, but I don't believe it.